Reach PayPal Corporate Office Headquarters 

PayPal, Very Poor Customer Service. I was informed over a year ago that my Account has been permanently blocked with no reason given as to why. I want to cancel my account and have my financial info. deleted, but PayPal refuses to do so.

PayPal, I have used PayPal for years so was surprised that overnight I got notice that my account had been closed permanently. It took many days and messages with customer support for us both to discover the reason. All I can say, that to communicate with a human support and not AI these days is rare and then to find humans who are more than polite to help solve a problem and bend backwards to help, is a miracle. My special thanks to Ines in the Dublin office who spent 45 minutes on the phone with me until we solved the problem and restored my account!!!Another point of commendation, the PayPal website is super easy to navigate and there is not one thing that the programmers have not thought of. So….congratulations PayPal….I ❤️u

PayPal, Escalation of Claims. Even after having documentation from in my case the seller stating that they would refund me my money.Your company still requires an almost 20+ days before refunding me! The funny thing is I used your company to make the purchase because in the past (PayPal) seem to take pride in being fair and representing your customers. I requested to speak to a Supervisor and was left on hold for over 44 minutes! I have been a constant customer for over 19 years. This is madness! Perhaps you need a Doge.. to get rid of those whom represent your company and have No clue on customer service.

PayPal, I used PayPal for an online purchase that was never delivered. After the tracking number provided led to no delivery, I contacted UPS, who verified the tracking number belonged to someone else’s shipment. Despite this, PayPal refuses to resolve the issue, stating the tracking number shows the item as delivered. I’;ve spent three days and countless hours trying to reach someone in the U.S. to address this, but to no avail. This company seems to side with dishonest sellers!

PayPal, Delayed refund and no help but lots of wasted time. 3 people told me 3 different answers. 3 times I was put on hold for a supervisor, 35 minutes, 30 minutes, and 25 minutes. No supervisor ever. Not using PayPal ever again.