Reach Pick N Save Corporate Office Headquarters 

Pick N Save, I’ve been shopping at Pick and Save and Metromarket for decades, probably spend 10s of thousands of dollars, annually. Up to this point, I have thought of it as a neighborhood grocerer, regularly take my kids shopping with me. I have seen some security but never in my life, until today, have I seen armed guards outside the store. if this happens again, I’m never again coming back. Shame on you, Pick and Save.

Pick N Save, A member’s fee if $106. I am a senior citizen who enjoyed shopping with, Pick N Save, until the service got too bad to cope. I am being charged a membership fee every month. I am a widow who lives on a fixed income. Why would I want to pay to shop? I was getting other peoples order’s and they were getting mine. At first I was being compensated for the mistakes, but after a while that stopped and I stopped ordering from you folks. My bank gave me a new card to use to stop this issue. Then I went to, Woodman’s and shopped in person and got charged for, Insta Cart. Got charged $212. How does that work? Shopping in a store is not, Insta Cart.

Pick N Save, Horrible customer service. Waukesha store worst store I’ve ever been in April 16 my first and last visit I stepped up to the deli I was the only customer I wanted a couple salads and 1 lb ham girl was doing something looked right at me never acknowledged me I waited a couple min before she decided to wait on my so I got 1 lb ham she placed it on counter never asked if I wanted anything else so I forgot about getting any salads. Next stop fresh fish and meat there I wanted some shrimp and 4 steaks again the person was doing something looked right at me no acknowledgment I waited 4 min she finally said “I’ll be with you shortly waited another 2 min then someone came from somewhere else I got my shrimp told her what I thought of the rotten service and passed on the steaks I was just too annoyed. Tried to do some shopping the more I shopped the more annoyed and even angry I was done I had a few more items to get but wanted out of that horrible place no one looked happy went to self check out now the elderly lady that worked that area was a joy she cheerful and came right over to see if i needed help I did have to 2 things I needed help with but I didn’t have to call her she saw I needed help and was right there. I spent $254 which I regret giving this store that much business when I finished I went to customer service desk again no one there had to wait no greeting of any kind not even a smile cashed in a lottery tkt he never asked if I wanted anything but I told him which tkts I wanted he never said a word to me after he finished my transaction he walked away left me standing there glad I didn’t need anything else like I said last visit so much for shopping at different store guess I’ll stick with Walmart and I won’t hesitate to tell everyone I know about my experience.

Pick N Save, Poor Worker Conditions Leading to Poor Customer Service. Stores are understaffed. Saturday morning no cashiers and only self checkout open with only one employee having to deal with 6 machines that have technical issues. The poor employee was doing their best. Spoke with the manager and they said store (Fitchburg, WI) was short staffed. The least they could do is help their employees by letting customers know (with a sign or something) that they are short staffed so the one employee doesn’t have to bear the anger of disgruntled customers. Was told corporate policy prevents it.

Pick N Save, Poor Corporate Management. Very poor quality of Upper Store Managers. Their HR wanders around the store and is very inadequate. She constantly complains about customers when they ask questions of any type as she is unaware of store activities. The bakery Manager smokes weed on store hours which is unethical and the grocery store manager oversees nothing of importance. This is not only my opinion it is other customers that say they will shop elsewhere in the future. This is your Antigo, Wisconsin Operation.