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  • Pick ’n Save Corporate Office Headquarters, Phone Number, Customer Service and Complaints

Pick ’n Save Corporate Office Headquarters, Phone Number, Customer Service and Complaints 

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Pick ’n Save, often searched as Pick n Save or Pick and Save, is a Wisconsin grocery banner operated by Roundy’s, a Kroger-owned company. People often search for the Pick ’n Save corporate office when they need the Pick n Save corporate phone number, Pick ’n Save headquarters, customer service number, corporate office for Pick and Save grocery stores, store complaint route, pharmacy support, digital coupon help, pickup or delivery issue support, or escalation guidance for unresolved grocery, refund, fuel points, loyalty, pharmacy, product, store, or customer-service complaints. Kroger’s corporate headquarters and customer relations office is located at 1014 Vine Street, Cincinnati, Ohio 45202-1100, and Kroger’s corporate switchboard is 1-513-762-4000.

Pick ’n Save Corporate Office and Headquarters Contact Information

  • Company / Store Banner: Pick ’n Save
  • Operating Company: Roundy’s
  • Parent Company: The Kroger Co.
  • Kroger Corporate Headquarters / Customer Relations Address: 1014 Vine Street, Cincinnati, OH 45202-1100, USA
  • Kroger Corporate Switchboard: 1-513-762-4000
  • Pick ’n Save Customer Service: 1-800-576-4377 / 1-800-KRO-GERS
  • Chief Executive Officer of Kroger: Greg Foran
  • Stock Symbol: KR on the New York Stock Exchange
  • Official Pick ’n Save Website: PicknSave.com
  • Official Pick ’n Save Customer Service: Pick ’n Save Contact Us
  • Official Pick ’n Save Store Locator: Find a Pick ’n Save Store
  • Official Kroger Corporate Website: TheKrogerCo.com
  • Kroger Corporate Contact Page: The Kroger Co. Contact Us

The Pick ’n Save corporate phone number and customer-service route are connected to Kroger’s customer relations system. For most store, pickup, delivery, coupon, loyalty, pharmacy, receipt, refund, or product issues, customers should start with Pick ’n Save customer service or the local Pick ’n Save store involved before escalating to Kroger corporate channels.

Pick ’n Save corporate office headquarters and Kroger customer relations
Pick ’n Save is a Wisconsin grocery banner operated by Roundy’s, a Kroger-owned company.

Pick ’n Save Headquarters and Corporate Office Information

Pick ’n Save is part of Roundy’s, which is owned by The Kroger Co. Many readers search for Pick n Save headquarters, Pick ’n Save corporate office, Pick n Save corporate phone number, Pick and Save corporate office, or corporate office for Pick and Save grocery stores when they are trying to escalate a local store issue. The current corporate parent and main corporate contact route is Kroger, headquartered at 1014 Vine Street in Cincinnati, Ohio.

Roundy’s has deep Wisconsin grocery roots, and Pick ’n Save remains closely associated with Wisconsin grocery stores and Milwaukee-area shoppers. However, for corporate-level correspondence, media, investor, vendor, and high-level customer relations matters, Kroger’s Cincinnati corporate headquarters and customer relations channels are the best current corporate route.

Pick ’n Save Corporate Office vs. Pick ’n Save Customer Service

The Pick ’n Save corporate office route is best used for unresolved complaints, corporate correspondence, customer relations escalation, store-level concerns that were not resolved locally, media inquiries, vendor questions, and Kroger corporate matters. Most everyday customer issues should start with the local Pick ’n Save store, the Pick ’n Save customer service page, the store locator, or the customer-service phone number at 1-800-576-4377.

Pick ’n Save customer service may ask for the store location, receipt number, loyalty account, order number, pickup or delivery order details, coupon or promotion details, pharmacy location, product information, or the date and time of the visit. Do not post private account details, pharmacy information, payment information, addresses, phone numbers, or loyalty account numbers in public comment sections.

Choose the Correct Pick ’n Save Support Route

  • General customer service: Call 1-800-576-4377 or use the official Pick ’n Save customer service page.
  • Store complaint: Contact the local Pick ’n Save store manager first, then escalate through Pick ’n Save customer service if needed.
  • Pickup or delivery issue: Use the order details in your Pick ’n Save account or app and contact customer service with the order number.
  • Digital coupon or weekly ad issue: Save screenshots and contact Pick ’n Save customer service with your loyalty account details.
  • Freshness or product-quality issue: Keep the receipt, product packaging, UPC, photos, and store location information.
  • Pharmacy issue: Contact the Pick ’n Save pharmacy location involved and avoid sharing private health information publicly.
  • Fuel points or loyalty account issue: Use your Pick ’n Save account, loyalty card, or customer service route.
  • Corporate-level concern: Use Kroger customer relations or the corporate switchboard after local and customer-service routes have been attempted.
  • Media, investor, or vendor issue: Use Kroger’s official corporate contact page and select the correct department.

What to Have Before Contacting Pick ’n Save Corporate Office

  • Your full name and contact information
  • The Pick ’n Save store location involved
  • Date and time of the store visit, pickup, delivery, or pharmacy interaction
  • Receipt number, order number, or transaction number
  • Loyalty card or account details, but not in public comments
  • Product name, UPC, photos, packaging, or expiration date, if relevant
  • Digital coupon, weekly ad, fuel points, Boost, or promotion screenshots
  • Names of store managers or customer-service representatives previously contacted
  • Case number, email thread, chat transcript, or support reference number
  • A short timeline and the specific resolution you are requesting

Do not post private information in public reviews or comment sections. Avoid sharing loyalty account numbers, payment-card information, pharmacy details, prescriptions, addresses, phone numbers, email addresses, order numbers, or private documents.

How to Escalate a Pick ’n Save Complaint

Start with the Pick ’n Save store involved. Ask for the store manager or department manager if the issue involves a cashier, grocery pickup, delivery order, product quality, produce, meat, bakery, deli, pharmacy, fuel points, digital coupons, or a local store experience. Keep notes showing the date, time, person contacted, and what was promised.

If the local store does not resolve the complaint, contact Pick ’n Save customer service at 1-800-576-4377 or through the official customer service page. Provide the store location, receipt or order number, photos, screenshots, and a clear explanation of what happened. Ask for a case number or written confirmation when possible.

If the issue remains unresolved after contacting the store and customer service, escalate through Kroger customer relations or corporate channels. Kroger’s corporate headquarters and customer relations mailing address is 1014 Vine Street, Cincinnati, OH 45202-1100. Corporate correspondence is best used for unresolved or higher-level issues after normal Pick ’n Save support routes have been attempted.

Common Reasons Customers Contact Pick ’n Save Corporate Office

  • Finding the Pick ’n Save corporate office or headquarters address
  • Looking for the Pick n Save corporate phone number
  • Trying to reach Pick ’n Save customer service
  • Store manager or local store complaints
  • Pickup, delivery, or online order problems
  • Missing items, substitutions, damaged items, or refund delays
  • Digital coupon, weekly ad, promotion, or pricing disputes
  • Fuel points, loyalty card, Boost, or account issues
  • Pharmacy service, prescription, or appointment concerns
  • Freshness, produce, meat, bakery, deli, or product-quality complaints
  • Gift card, money services, SNAP EBT, or payment issues
  • Employee conduct, store cleanliness, safety, or accessibility concerns
  • Vendor, donation, employment, or Kroger corporate questions

Pick ’n Save Pickup, Delivery, Refund, and Order Complaints

Pickup and delivery complaints may involve missing items, incorrect substitutions, damaged groceries, delayed orders, canceled orders, refund timing, delivery provider issues, price changes, digital coupon errors, or a difference between the online order and final receipt. Before escalating, review the order details in your Pick ’n Save account or app and save the final receipt.

If you request a refund, document the item, order number, store location, and reason for the request. Keep photos of damaged or incorrect items, screenshots of the order, and any customer-service confirmation. If the order was delivered by a third-party provider, the support route may depend on whether the issue is controlled by Pick ’n Save, Kroger, or the delivery partner.

Pick ’n Save Digital Coupon, Pricing, and Loyalty Complaints

Digital coupon and pricing complaints may involve clipped coupons not applying, weekly ad price differences, fuel points, loyalty card issues, Boost membership questions, account sign-in problems, or confusion over promotion terms. Save screenshots showing the coupon, expiration date, product size, eligible item, and final receipt.

When contacting customer service, provide your loyalty account information through official channels only. If the issue happened in-store, the store manager may be able to review the transaction, coupon rules, and receipt. If the issue happened online, customer service may need the order number and account email to review the digital offer.

Pick ’n Save Pharmacy and Health Service Concerns

Pick ’n Save pharmacy complaints may involve prescription delays, refill problems, insurance billing, appointment scheduling, vaccine appointments, pharmacy hours, medication availability, or communication with the pharmacy team. Start with the Pick ’n Save pharmacy location involved because pharmacy records and prescription details are handled through secure channels.

Do not post prescription names, medication details, insurance information, patient names, dates of birth, addresses, phone numbers, or health information in a public review. For pharmacy-specific escalation, use the official pharmacy contact route or speak with the pharmacist or pharmacy manager at the location involved.

Pick ’n Save Store Reviews and Complaints

Pick ’n Save reviews can vary by store, department, time of day, and support route. Positive reviews often mention convenient Wisconsin grocery locations, weekly deals, digital coupons, fuel points, fresh departments, pharmacy services, pickup options, and familiar local stores. Complaints often involve customer service, checkout lines, pickup or delivery problems, pricing disputes, coupon issues, refunds, product freshness, pharmacy concerns, or difficulty reaching the right manager.

If you leave a Pick ’n Save review below, include the store location, department, support route used, whether the issue involved a store visit, pickup, delivery, pharmacy, coupon, fuel points, refund, or corporate office escalation, and whether the complaint was resolved. Do not include private account, payment, pharmacy, or order information in a public comment.

Scam and Fake Pick ’n Save Support Warning

When searching for Pick ’n Save customer service, Pick n Save phone number, Pick n Save corporate phone number, or Pick ’n Save corporate office, make sure you are using official PicknSave.com pages, Kroger corporate pages, or trusted corporate-office resources. Be cautious with search ads, unofficial phone numbers, fake coupon offers, fake gift card promotions, or third-party pages asking for payment-card details before providing help.

Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, gift card numbers, loyalty account passwords, pharmacy information, wire transfers, or remote access to anyone who contacts you unexpectedly claiming to represent Pick ’n Save, Kroger, a refund department, a coupon department, or customer service. If unsure, go directly to PicknSave.com or call a verified number from the official website or your receipt.

Pick ’n Save Competitors and Related Corporate Office Pages

Customers researching Pick ’n Save corporate office information may also compare related grocery and retail corporate office pages, including Kroger Corporate Office, Walmart Corporate Office, and Aldi Corporate Office. These companies may have similar complaint categories involving store service, grocery pickup, delivery, digital coupons, pricing, refunds, loyalty programs, pharmacy, gift cards, and customer-service escalation.

Related Resources

Frequently Asked Questions About Pick ’n Save Corporate Office

Where is Pick ’n Save headquarters?

Pick ’n Save is operated by Roundy’s, which is owned by The Kroger Co. Kroger’s corporate headquarters and customer relations office is located at 1014 Vine Street, Cincinnati, OH 45202-1100.

What is the Pick ’n Save corporate office phone number?

The corporate switchboard for Kroger is 1-513-762-4000. Pick ’n Save customer service can be reached through Kroger customer support at 1-800-576-4377.

What is the Pick ’n Save customer service phone number?

Pick ’n Save customer service can be reached at 1-800-576-4377, also shown as 1-800-KRO-GERS.

Is Pick ’n Save owned by Kroger?

Yes. Pick ’n Save is a Roundy’s grocery banner, and Roundy’s is a wholly owned subsidiary of The Kroger Co.

How do I file a complaint with Pick ’n Save?

Start with the local Pick ’n Save store involved and ask for the store manager if needed. If the issue is not resolved, contact Pick ’n Save customer service at 1-800-576-4377 or use the official customer-service page. Keep your receipt, order number, store location, photos, and support records.

Should I call Pick ’n Save corporate office about a refund?

Start with the local store, pickup or delivery order details, or Pick ’n Save customer service. For unresolved refund issues, keep the receipt, order number, item details, and customer-service case number before escalating to Kroger customer relations.

Who is the CEO of Kroger?

Greg Foran is Chief Executive Officer of The Kroger Co.

What is the corporate website for PicknSave.com?

PicknSave.com is the official Pick ’n Save retail website. Corporate-level Kroger information is available through TheKrogerCo.com.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, grocery chains, retailers, restaurants, financial institutions, travel companies, and service providers. This page is designed to help readers identify the correct Pick ’n Save corporate office, Kroger corporate, customer-service, store, pickup, delivery, pharmacy, refund, coupon, or complaint route before escalating a concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Pick ’n Save, Roundy’s, The Kroger Co., any Kroger-owned banner, any Pick ’n Save store, any pharmacy, any employee, or any delivery provider. This page is for informational purposes only. Corporate details, customer-service routes, phone numbers, store policies, pharmacy procedures, pickup and delivery rules, digital coupon terms, refund practices, and complaint processes may change over time. For official help with a Pick ’n Save store, order, pickup, delivery, coupon, pharmacy, loyalty account, refund, or customer-service issue, visit PicknSave.com or contact Pick ’n Save through official channels.

Share Your Experience

Have you contacted Pick ’n Save corporate office, Pick ’n Save customer service, Kroger customer relations, a local Pick ’n Save manager, pharmacy support, pickup support, delivery support, or another Kroger department about a store visit, refund, digital coupon, loyalty account, fuel points, pharmacy issue, product problem, gift card, employee concern, or customer-service complaint? Share your experience below.

Helpful reviews include the store location, type of issue, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as loyalty account numbers, payment information, pharmacy details, addresses, phone numbers, email addresses, order numbers, prescriptions, or private documents.

Pick N Save Oak Creek WI Disappointing Experience

July 10, 2026

Pick N Save, South 27th Street, Oak Creek. In my experience, this was the worst place I’ve ever worked. The new store director rarely spoke to me unless it was to criticize or correct me over issues that seemed very minor. The interactions left me feeling singled out rather than supported. Several of my coworkers also commented that they believed I was being treated differently, and over time the situation became so stressful that I decided to walk away from the job. Everyone’s experience may be different, but mine was very disappointing, and I hope management takes a closer look at the workplace environment.

H A R

Pick N Save Deforest WI Disappointing Experience

October 24, 2025

Pick N Save, New grocery store in Deforest, WI. Pick N Save is not clean always unstocked deli never looks good and usually out of salads freezer unorganized and the shelving is dirty always carts in front of shelving in the isles where you have to push them out of the way, no comparison to Metro Market in Sun Prairie or anywhere else, needs to be updated cleaned and better cared for Deforest being up and coming and already is it’s embarrassing to bring someone from out of town to this store. Is there a plan for a Madison metro store something that will keep me and others from traveling outside of deforest to grocery shop? I’ve been in Deforest for over 30 years and this is the worst place to shop! We need a much better store our taxes show that we do.

H

Pick N Save Disappointing Issue

July 31, 2025

Pick N Save, I’ve been shopping at Pick and Save and Metromarket for decades, probably spend 10s of thousands of dollars, annually. Up to this point, I have thought of it as a neighborhood grocerer, regularly take my kids shopping with me. I have seen some security but never in my life, until today, have I seen armed guards outside the store. if this happens again, I’m never again coming back. Shame on you, Pick and Save.

J S

Pick N Save Disappointing Member Fee Issue

April 18, 2025

Pick N Save, A member’s fee if $106. I am a senior citizen who enjoyed shopping with, Pick N Save, until the service got too bad to cope. I am being charged a membership fee every month. I am a widow who lives on a fixed income. Why would I want to pay to shop? I was getting other peoples order’s and they were getting mine. At first I was being compensated for the mistakes, but after a while that stopped and I stopped ordering from you folks. My bank gave me a new card to use to stop this issue. Then I went to, Woodman’s and shopped in person and got charged for, Insta Cart. Got charged $212. How does that work? Shopping in a store is not, Insta Cart.

L B

Pick N Save Disappointing Experience

April 17, 2025

Pick N Save, Horrible customer service. Waukesha store worst store I’ve ever been in April 16 my first and last visit I stepped up to the deli I was the only customer I wanted a couple salads and 1 lb ham girl was doing something looked right at me never acknowledged me I waited a couple min before she decided to wait on my so I got 1 lb ham she placed it on counter never asked if I wanted anything else so I forgot about getting any salads. Next stop fresh fish and meat there I wanted some shrimp and 4 steaks again the person was doing something looked right at me no acknowledgment I waited 4 min she finally said “I’ll be with you shortly waited another 2 min then someone came from somewhere else I got my shrimp told her what I thought of the rotten service and passed on the steaks I was just too annoyed. Tried to do some shopping the more I shopped the more annoyed and even angry I was done I had a few more items to get but wanted out of that horrible place no one looked happy went to self check out now the elderly lady that worked that area was a joy she cheerful and came right over to see if i needed help I did have to 2 things I needed help with but I didn’t have to call her she saw I needed help and was right there. I spent $254 which I regret giving this store that much business when I finished I went to customer service desk again no one there had to wait no greeting of any kind not even a smile cashed in a lottery tkt he never asked if I wanted anything but I told him which tkts I wanted he never said a word to me after he finished my transaction he walked away left me standing there glad I didn’t need anything else like I said last visit so much for shopping at different store guess I’ll stick with Walmart and I won’t hesitate to tell everyone I know about my experience.

L L
Corporate Office Headquarters