Reach Planet Fitness Corporate Office Headquarters 

Planet Fitness, Club Fee after termination of membership. My wife and I enjoyed our Planet Fitness membership at the Georgetown KY club. I terminated my wife’s and I’s membership in person at the Planet Fitness in Georgetown KY on Friday May 30. On Monday June 2 my checking account was charged $51.94 for “Planet Fitness Giclub fees”. I called the Georgetown Club on Tuesday June 2 and spoke with the Manager who said that my wife’s membership had been cancelled but not mine. He canceled my membership at that time but said he could not refund the $51.94. I am requesting a refund of the $51.95. Thank you.

Planet Fitness, Urgent Request for Resolution, Membership Ban Without Cause. Dear Planet Fitness Corporate Team, I am contacting you regarding a situation that has escalated unfairly and needs immediate attention. Some time ago, I was informed that I had been banned from Planet Fitness, despite there being no evidence of wrongdoing on my part. I retained legal counsel at the time, and after communication with your corporate office, my membership was reinstated. I recently rejoined and paid membership dues, and began using the Maple Grove, MN location. Unfortunately, I was once again banned from the gym without justification, reportedly due to false rumors. I was given no explanation or evidence, and I firmly deny any inappropriate behavior. This situation is becoming increasingly distressing and could be viewed as harassment based on unverified claims. I am requesting one of the following resolutions: Reinstatement of my access to the Maple Grove location, or A full refund of all membership fees and associated charges. I joined Planet Fitness for its “Judgment Free Zone” and harassment-free commitment. I believe I deserve to work out in peace without being penalized by gossip or misinformation. If this issue is not resolved promptly, I will be consulting my attorney to explore legal options, including potential claims related to defamation, breach of contract, and false advertising. I respectfully request a response from a real representative, not an automated system or AI. Thank you for your attention. I hope we can resolve this professionally and swiftly.

Planet FItness, The locker room showers! The showers in the locker room at Burlington WA are very dirty!! I have added pictures!!

Panet Fitness in Lakeside, California, allows men who claim to be a “woman” to shower in the women’s shower room. You cannot feel safe and you cannot take your minors into shower room. Unacceptable. He was over 6′ tall and the front desk gal claimed it was OK with their policy?

Planet Fitness, Broken equipment. I’ve been a member of Planet Fitness for 10 years. In all of that time I rarely had issues with broken equipment, until this year. I utilize the Derry location. There are several pieces of equipment that have been non usable for two months. I spoke with the on-site manager and was informed that he has been diligently working with the corporate office to get the equipment repaired, to no avail. If the issue is that there isn’t enough technicians to do the repairs, then tell me where I can go to learn how to do the repairs so I can help my location?