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Raley’s, Outdated packaged produce, outdated cocktail sauce in meat department and no gallon non-fat milk. I have noticed lately the Raley’s located in West Roseville, Ca. is having a problem with supplying fresh food products. Many products I have gone to purchase have simply been put back on the shelf due to it being outdated. The last experience was yesterday 1-2-2025. I wanted to purchase some cocktail sauce, only to see the label showed expired in Dec. 2024. Can’t wait until the new Safeway opens at the corner of Fiddemint and Pleasant Grove. Also they have not been keeping their milk refer stocked very well.

Raley’s, No Refund for Bad Wine. I was a very regular customer at Raley’s Brentwood Ca. I purchased groceries on Tuesday 11/26 for Thanksgiving. I was charged full price (not the posted sale price) for the bottle of Rombauer Chardonnay and it was spoiled. I sent a message to customer support and waited a week for no response. When I called customer support, they advised me that they don’t refund liquor. I don’t think this is the right way to treat loyal customers. I am very disappointed and have many local grocery options.

Raley’s, Sandwich bar closing on a Friday night at 5:30. What the heck? Oroville closes their sandwich bar at 5:30 on a Friday night. I can not think of one good reason that any manager would allow that to happen. There is always extra help around the store that can fill in to help where needed. This closure has now screwed up my grand daughter’s 17 birthday party. Hope the store is proud of the fact. Love the rest to the store but the deli is a joke.

Raley’s Music Choices. I was in your Foothills, Roseville store # 512, around 8pm tonight, October 5th. (I have shopped there for probably almost 25 years.) As my husband and I got closer to the store, we could hear super loud rock’n roll music from the edge of the parking lot. As we went to park in the front, we realized it was coming from your store. We went into the store, and the music wasn’t that loud, as we wiped our cart and began looking around. We only needed a few items, and I have a knee injury I’m trying to recover from, so we didn’t plan on staying too long. As we got to the back of the store, I couldn’t even hear my husband over that stupid music! I saw an assistant manager who has helped us many times with other things, and asked her if they could turn down the music. Before I could finish my sentence, she was rude and talking over the top of me saying that music choice and volume were controlled solely by your corporate offices. I was a manager at Kohl’s for many years, and I know that’s a lie, at least the volume part. I’ve been in your store in the evenings before, and was told that, “This is the night crew’s choice and they’re blasting it because they need the energy.” I’ve been told many stories/lies like this over the years after requesting to change the music! I was raised by hippies listening to Janis Joplin, Jimi Hendrix, etc. so I do like rock, but this is ridiculous. Will someone please email me, and let me know what the problem is? I’m ready to give up on my favorite Bel-Air store forever and go to Safeway, or even Wal-Mart.

Raley’s, Disabled customers.The Raley’s App for shopping is misleading and very hard to use for Disabled customers and elderly. As a veteran or elderly the coupon App useless most of us are generations behind can’t use phones or spotty Service leads to extra expenses. The cashier should be able to scan our something extra barcode for elderly & disabled and hit a button on the computer to apply all coupons nessary. I don’t want to shop and fight with coupons.