Reach Ramada Corporate Office 

UNACCEPTABLE!!!The hotel exterior and interior look nothing like the advertisement. High crime area, People were all over the place violent language and behavior. Unsecure area-dark stairwell; approach by an unkept stranger in dark hallway while taking luggage to room. NO door latch, used dead bolt lock and prayer. Did NOT sleep and stayed inside till daylight and until I could no longer hear outside activity. Told front desk (management) my concerns who told me I needed to contact the third party I reserved room. So I checked out immediately. Ragged wires dangled where smoke detector should have been. Filthy, painted over filth; ragged and holes in baseboard especially behind the toilet. The tank top did not fit toilet tank. The Ramada Baltimore West Hotel should be condemned. I want ALL my money back! Trying to determine which commission to send photos supporting above-cited claims.

In addition, Although I clicked “terrible” (1 star) on review, “acceptable” (2 stars) showed when I reviewed what I had submitted. Therefore, I added UNACCEPTABLE!!! to my complaint when I replied to Agoda’s (the reservation company) email. Awaiting Agoda’s response/resolve.

Migrants Before Vets!

I see you let a Busload of Migrants stay at your hotel in San Diego CA, but you don’t offer free rooms to Vets, never again will I stay at your Dirty, Stinky, run-down hotel again!!!!!

I was considered a long stay in which I paid week to week $1326 every two weeks was coming out of my bank account for approximately two months while I and my kids waited for our home to be finished so we can move in, we were put in a bedbug infested room we have bites marks all over and found these moving bugs in the center of the bed we called the front desk and advised them of the situation and they came and took a bug away in a cup and switched out our room at 6a just to put us in another room that had dead bed bugs in the cracks of the bed skirt I asked for the general manager to see what can be done and he said I will comp you a free night smh I spent $4000 for two months and was late to work do to exchanging rooms at 6a then I and my kids went to the hospital to get treatment for the bites and all he said was we will refund you for one night and that’s all he can do I am pissed hurt and surprised of how he handled this situation

Good morning, I had a very bad experience at the Ramada called Dakota Prime Steak House & Sushi restaurant located at 2216 W Landis Ave Vineland NJ 08360 phone number 856-696-3800 cashier Christina P. Friday, July 14 2023 l ordered pizza it took an hour to arrive while other peoples food came before mine and they ordered after me when then came I sent it back the cashier

Immediately got up set and stopped serving me she verbally yelled out that she would not serve me and someone else would have to. This is not the first time she once, Changed my tip from $7.00 dollars to $70.00 dollars causing a panic She has been known to give free food and drinks to people she likes in Professionally she is loud and rude to customers and should not be working at a professional place like this.

We live in Columbia, MO. My son and daughter-in-law came over for Thanksgiving dinner and decided to rent a room at Ramada Inn on the outer road or 70 and 63. They booked it over the phone, me being present, but when they showed up at the hotel an hour later they gave them the excuse that they couldn’t rent to local people, them living in Fulton, about a 25-minute drive, because if anybody from out of town needed a room, it would not be available. So this hotel prefers people driving home after having some drinks home. I think they were just being biased, cause my son and my daughter-in-law both have tattoos. It was stupid and ridiculous. One very mad mother.