Reach Red Lobster Corporate Office Headquarters 

Red Lobster, I ordered take out on September 7th ordered the ultimate feast received rice instead of mashed potatoes no baked potatoes. Received less than a handful of fries. The second order was fish and chips again less than a handful of fries. Fish was horrible. Paid $60.00 What a waste of money! Spoke to a manager very rude!

Red Lobster, Family Christmas Dinner Celebration Disaster. On December 20,2024 I contacted one of your restaurants in Johnson City TN.37601 and requested reservations for a party of 12 for December 25th at 5pm. The young lady took the information and confirmed the information as well as my phone number. I failed to inquire of her name as I didn’t see a need for it. Today, December 25, 2024 at 4:40pm, my party arrived. I approached the greeter station and identified myself and that I have a 5pm reservation for a party of 12, I was immediately advised they only reserve for 10 guests, and my reservation wasn’t in the system. I requested to see manager on duty, she arrived and went through the same spiel to show me there was no reservation for 12 guests, but we can put you on the waiting list and there is a 90-minute wait, she made no effort to accommodate my party. We had a 40-minute commute to traverse to the location. Meanwhile my son was standing close to the greeter station an overheard there was another reservation that fell through the cracks, and on of the greeter staff indicated to another employee that she was sure she put the reservations in the computer, evidently not. I’m sure your establishment cannot afford too many of these complaints.

Red Lobster, Food is not what it use to be. Our group from the local hospital we are volunteering at and get together to celebrate life and we have been there more than once. However, I have never had an experience like this before. There are 5 of us and 3 out of the 5 were not happy with the food. The soup was so watery and cold it was sent back, one of our knives was dirty and had something on it had to get a new one, the baked potato was so small for the price and I had asked for a loaded potato which it didn’t look like in the past, the salads looked okay until you put the dressing on them, the ranch was watery and to be honest my stomach has not been the same for over 24 hrs. What is going on there? Is there a problem in the kitchen or with management please someone step in or do you need a mystery shopper to keep you informed.

Red Lobster, Change in Tartar sauce. You changed your traditional tartar sauce to something that is not as good! Yes it is a tartar sauce but not the traditional tartar sauce that Red Lobster has been known by. We would buy it by the pint and have at home also. The one served now is no where near the traditional tartar sauce.

Red Lobster, Changes in tarter sauce:( biscuits:(. Recently we took my mother to Red Lobster in Findlay Ohio. We were disappointed that the prices had increased but changes had been made. The famous tartar sauce had been changed it was alot of dill and mustard. It was terrible compared to what was a an excellent tartar sauce that everyone was trying to get the recipe for. Disappointed and not sure but was the biscuits recipe changed because they were dry and not as cheddary as before. I can understand the business is floundering your meals are not as high quality as the originally.