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Spent over $60 on 2 regular cheeseburgers and onion rings. Was charged extra for 5 onion rings. Got a small pizza that was burnt and so hard it couldn’t be chewed. Didn’t even soften up in my mouth. Had to throw it away. I had a $10 off of $40 in my phone and when I ordered online I did it wrong. I told the girl at the bar and she checked with the manager and came back to say sorry. I asked why my order couldn’t have been voided and rang up again using my $10. I was told sorry. Bad enough I couldn’t use my coupon but the food was not great! Very disappointed. Tried to get through to the restaurant with no luck. I will try again tomorrow.

Red Robin, To whom it concerns: Our granddaughter gave us a gift card to Red Robin for Christmas. It wasn’t much but we have no problem with flipping the rest of the bill. We got dressed up and went in for dinner at 4:45pm. and stood at the hostess station for 10 minutes with no sight of anyone working there at all. I had just had knee shots and needed to sit down, so we went into the bar area and sat ourselves at a table. There was one bartender but her back was toward us for 5 minutes until my husband decided to go up to the bar to give a drink order politely. She told him, she would send a waitress to our table and turned around to ignore him. Seriously? We can’t ask for a drink at the bar? A waitress came and we did get good service from her. As we were waiting for our food, the hostess had arrived and came past us with a couple to seat, a few tables away but we were hit with the overwhelming fumes of a very overpowering perfume she was wearing. It was so strong, I went into a serious coughing fit. I have COPD and I had trouble catching my breath. It was offensive to my husband too. While we tried to enjoy our food, which was very good btw, this hostess passed us 3 more times with the same affect on us. It made our food less and less desirable to finish. We did not take advantage of endless fries or dessert because of this girl. This gal was very short, dark complexion, curly hair. Anyway, as we were finishing, I had to step out of the building quickly to get some fresh air while my husband paid. The tightness in my chest was hurting very much while I stood by the front door, and just then I saw these two women approaching the restaurant. As they got closer, I was appalled at how they looked. Their hair was messy, uncombed, as if they just woke up. They had old dirty pajamas on for attire. I felt sick to my stomach! What kind of place is this Red Robin? Is this the reputation you really want? When people ask me about Red Robin, what is going to be my answer? I just thought you should know. P. S. There were a few other minor disturbances but you get the idea. We weren’t impressed. And you should tell staff to not be on the phone when there are customers in view of.

Red Robin, My mom and I stopped in on Nov. 25th in the early evening. $50. bucks for 2 burgers. Menu plainly says one bottomless side with entree’, cheeseburger, sweet potato fries is what my meal was. Sweet potatoes being one of the bottomless sides, cost me $2.99 for the fries, lettuce on the burger I had to take off, had a funny taste being bagged chopped lettuce (preservative), about made me sick. I haven’t been to a Red Robin in about 20+ yrs. since the last time. And I can say with pleasure like I told the waiter Noah and the manager I will never set foot in another Red Robin for as long as I live and will always when asked talk about Red Robin as it is terrible. I told my mom, we could have ate cheaper at Texas Roadhouse and I could have had a sirloin baked potato, nice salad and bread and her meal the same and tip included for what I paid at Red Robin. Sorry you only got one star but that is the lowest that your scale will allow. I wanted to put 0 stars.

Waited over an hour for our food, asked about it several times. Food finally arrived cold, we had it remade and we were told the order would be discounted. When the bill arrived for our party of six, the discount was $7, not even the price of one of our meals. As customers, we never should have been treated this way.

AGEISM! Never interviewed, never saw anyone, received this email and pushed aside. Disgusting unacceptable and downright B.S

Dear Christopher,

Thank you for your interest in opportunities at Red Robin in Langhorne.

We appreciate your interest in joining our team. We enjoyed meeting you, however, we have decided to move forward with another candidate.

We wish you the best.

Sincerely,

Red Robin Management Team