Reach Red Robin Corporate Office Headquarters 

Red Robin, Constant issues with promos. In Nov-Dec we purchased gift cards with 2-$10 gift cards that were supposed to be issued by email. They were issued then 2 were retracted during the last two weeks without any notice or explanation? Our waitress was kind enough to fix the issue. We are in Red Robin quite often – on and off but most importantly- we stopped giving Applebees our business and started coming here more often when we do eat out because of service and quality issues. We received an email regarding Applebees date night promo last year and it was a joke, you couldn’t access the link from the get go and that was our last straw. Now here we are same issue we get this great promo offer from Red Robin for May and at 9:01am MTN time I get a 502 bad gateway, 504 gateway timeout, 500 internal error?? for over 30 min I kept refreshing, I checked the system and it was a HOST error, then “Blackhawk blocks me for being a BOT and clicking too much”? after I send them the feedback and kindly request they unblock me – I start to try again, getting all same errors or it would loop me back to the purchase now button and 10 min later my app refreshes and finally tells me. “Ooops they are all sold out but you still have a chance to win”?? What is this? – you send me several emails reminding me to Waste My Time Trying To Purchase Your Limited Gift Card For May, You Send A Bum Link I Can’t Even Use. My Husband Couldn’t Use Either On A Completely Different Phone. I Tried My Phone, My Laptop, It Was Your Link And Host! Mind You I Am On Hold With The Royalty Dept, Trying To See If I Might Have The Wrong Web Address For Over An Hour – No One Ever Picked Up! 1:18 Min. I Do Believe You Just Lost Our Business As Well. What A Complete Waste Of Time And An Utter Frustration. Unbelieveable!! No Accountability… And I Know I Am Only One Person But I Am One Person With Adult Kids, Friends, Neighbors Parents, Etc And Words And Experiences Do Carry Weight. I Have Screen Shots Showing This From Very Beginning But Why Bother – You Probably Aren’t Even Going To Read This Review. Have A Nice Easter.

Red Robin, When the countdown clock for the $20.00 burger card for the month of May hit 0, I hit the refresh as I read to do, and I was kick off the site within 3 seconds of the sale starting. I’m now on hold with Corp, going on 44 minutes to find out how that’s possible?

Red Robin, Complaint! Bottomless Burger Pass $20.00 Site online! Hello Red Robin We are Holding you accountable for the website crashed! We tried over 100 times, still the same! We feel you should mail the $20.00 Bottomless Burger Pass Comped due to the Issue addressed above.

Red Robin, Website Crashed Immediately at 11:00 AM EST Today for $20 Burger-A-Day Card Purchase. Ridiculous!!!This contact sheet won’t allow me to attach the screenshots that show the Error Codes and Explanation that Red Robins system crashed.

Red Robin, Request from parents everywhere. Huge request on behalf of parents everywhere (especially parents of children with Autism). We used to go to Red Robin weekly and our son would order the grilled cheese sandwich. Just two slices of white bread and a couple slices of American cheese!!! Heaven for so many children. Now we can’t go anymore because the grilled cheese is on a bun…. Any chance that you could keep a loaf of white bread in the freezer for this population???? We would be soooooooo happy.