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Spent over $60 on 2 regular cheeseburgers and onion rings. Was charged extra for 5 onion rings. Got a small pizza that was burnt and so hard it couldn’t be chewed. Didn’t even soften up in my mouth. Had to throw it away. I had a $10 off of $40 in my phone and when I ordered online I did it wrong. I told the girl at the bar and she checked with the manager and came back to say sorry. I asked why my order couldn’t have been voided and rang up again using my $10. I was told sorry. Bad enough I couldn’t use my coupon but the food was not great! Very disappointed. Tried to get through to the restaurant with no luck. I will try again tomorrow.

Wrong food delivered! I ordered a whiskey river burger and a chicken wrap. Got the burger but got chicken strips instead of wrap. Called was told that it was Uber’s problem. What?!! Uber didn’t pack the order. Was charged for wrap can’t they send me one? Terrible customer service.

While eating in Red Robin in Tampa Fl at the Citrus Park Mall I was told that due to the issues I had with the Smoke and Pepper Hamburger that my hamburger would be taken off the bill which it did not. 1st issue it took a very long time to get our order. I told the waitress that I wanted it cooked medium well it came back rare which I could not eat, 2nd issue when my food came back my wife was almost finished with her meal. They could have left the fries to munch on while I was waiting for my burger to return. 3rd issue I was so upset that I could not finish my burger.4th issue I was told that the manager would take the burger off my meal which they did not. Both my wife and I were under the impression that the burger would be taken off. 5th issue the machine on the table to pay my bill was frozen so I used my card to pay the bill. I am a rewards member and have been going to that Red Robin since the place first opened up. My loyalty number is 8139887523 and you can see how long we have been coming there. I will be 78 next month retired firefighter and my wife is a retired school teacher but this was the worst treatment we have had. If they would have not told me that burger would be taken off there would not been issue paying. I paid the bill leaving very unhappy and vowed not to go back to that location again.The server was good.The service was bad. 06/08/2024, 7:18pm, table 15/2, 2 guests #20037 total $51.65. Customer care is important our son is part owner at a sports bar in Tampa and he said he would have compt the meal. I believe that the customer should have been cared for. The place was not busy for the food to take so long to get to our table. I believe that the manager should take off their customers which he did not. But what made it worst, is that other customers listened to our complaints. Not Happy!

Waited over an hour for our food, asked about it several times. Food finally arrived cold, we had it remade and we were told the order would be discounted. When the bill arrived for our party of six, the discount was $7, not even the price of one of our meals. As customers, we never should have been treated this way.

AGEISM! Never interviewed, never saw anyone, received this email and pushed aside. Disgusting unacceptable and downright B.S

Dear Christopher,

Thank you for your interest in opportunities at Red Robin in Langhorne.

We appreciate your interest in joining our team. We enjoyed meeting you, however, we have decided to move forward with another candidate.

We wish you the best.

Sincerely,

Red Robin Management Team