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  • SpeeDee Corporate Office: Customer Service, Credit Card & Reviews

SpeeDee Corporate Office: Customer Service, Credit Card & Reviews 

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SpeeDee Oil Change & Auto Service is an automotive maintenance and repair brand offering oil changes, brakes, tires, fluid services, inspections, diagnostics, and other vehicle services. Below are SpeeDee’s corporate contact information, customer-service routes, credit-card details, Dallas locations, and complaint steps.

SpeeDee Corporate Office and Customer Service

Local Shop or Corporate Customer Service?

SpeeDee’s official contact page advises customers to begin with the neighborhood shop for local service questions. Individual locations may be company-operated or independently owned franchises, and the shop involved will usually have the service record, invoice, technician information, and vehicle details.

For an unresolved complaint, corporate inquiry, partnership question, or franchise matter, contact SpeeDee Customer Service at 1-800-822-7706 or use the official contact form.

SpeeDee corporate office and customer-service phone number
SpeeDee Customer Service can be reached at 1-800-822-7706.

About SpeeDee Oil Change & Auto Service

SpeeDee began as a quick-oil-change business in 1980 and later expanded into a full-service automotive-care brand. Available services may include oil changes, brake service, tires, alignment, batteries, fluid exchanges, filters, air conditioning, tune-ups, diagnostics, inspections, and scheduled maintenance.

SpeeDee is part of FullSpeed Automotive, a franchisor and operator of automotive service businesses. Other FullSpeed brands include Grease Monkey and Kwik Kar. Brian Maciak serves as Chief Executive Officer of FullSpeed Automotive.

Many SpeeDee locations are locally operated franchises. Prices, coupons, appointment availability, financing, warranties, hours, inspections, and repair services can vary by shop.

How to Contact SpeeDee About a Complaint

For a service, pricing, repair, employee, coupon, or vehicle-damage concern, begin with the SpeeDee location that performed the work.

  1. Speak with the local manager: Provide the service date, vehicle information, invoice, work authorized, symptoms observed, and requested resolution.
  2. Preserve documentation: Keep the receipt, estimate, inspection report, photographs, diagnostic results, towing records, and repair invoices.
  3. Request a written response: Ask the shop to document any promised inspection, repair, refund, reimbursement, or management follow-up.
  4. Contact SpeeDee Customer Service: Call 1-800-822-7706 or submit the official contact form. Select the store involved and include the service date.
  5. Escalate in writing: Mail copies of relevant documents to SpeeDee Consumer Relations, 5575 DTC Parkway, Suite 100, Greenwood Village, CO 80111.

Information to Include in a SpeeDee Complaint

  • Store address, city, state, and store number
  • Date and approximate time of service
  • Vehicle year, make, model, engine, and mileage
  • Services requested and services shown on the invoice
  • Amount quoted and amount charged
  • Oil type, quantity, filter, parts, or repairs involved
  • Warning lights, leaks, noises, or symptoms after service
  • Photographs and an independent diagnostic report, when available
  • Names or roles of managers previously contacted
  • The specific refund, repair, reimbursement, or response requested

Vehicle Safety Warning

If a vehicle develops a major oil leak, warning light, smoke, unusual engine noise, braking problem, severe vibration, or another potentially unsafe condition after service, stop driving when it is safe to do so and arrange appropriate professional inspection or towing. Continuing to drive may worsen damage or create a safety risk.

SpeeDee Oil Credit Card and Financing

SpeeDee offers a credit card through Synchrony at participating locations. The card can be used at participating SpeeDee shops and at U.S. Exxon and Mobil gas stations. The company advertises no annual fee, online account management, and promotional financing for qualifying purchases.

SpeeDee’s current financing page lists the following card features:

  • Available through participating SpeeDee locations
  • Issued and serviced through Synchrony
  • No annual fee
  • Six-month promotional financing on qualifying purchases of $199 or more
  • Accepted at participating SpeeDee locations
  • Accepted at U.S. Exxon and Mobil gas stations
  • Online account management

SpeeDee Credit Card Interest Warning

The six-month promotion is a deferred-interest offer, not an unconditional zero-interest loan. If the promotional purchase is not paid in full before the promotion ends, interest may be charged from the original purchase date.

SpeeDee’s current page publishes a 29.99% purchase APR and a $2 minimum interest charge for new accounts. Existing cardholders should check their individual agreements.

SpeeDee also states that an application not approved for the credit card may automatically be submitted to EasyPay Finance. Review every disclosure, lender, interest rate, fee, payment schedule, and authorization before applying. For an existing card account, use the verified Synchrony contact information printed on the card or statement.

SpeeDee Dallas and Montfort Drive Locations

SpeeDee currently lists two Dallas locations. Contact the shop directly for current hours, prices, coupons, services, appointments, financing availability, and complaint follow-up.

SpeeDee Dallas – Montfort Drive

SpeeDee Dallas – Snider Plaza

SpeeDee Total Trust Guarantee

SpeeDee describes its Total Trust Guarantee as a commitment to visible service, transparent pricing, and clear customer communication. The company says participating shops may provide open service bays, lobby monitoring, introductions to the service team, and upfront quotes.

SpeeDee states that if the guarantee is not met, the customer’s next oil change is on the company. Eligibility, redemption, participating locations, and individual circumstances may affect the available resolution, so contact the shop and Customer Service for current terms.

SpeeDee Reviews and Complaints

Reader submissions currently visible on this page include a positive Charlotte service experience and individual complaints involving a disputed diagnosis, allegedly incomplete fleet maintenance, service reportedly performed without authorization at the Montfort Drive location, and an alleged post-service vehicle problem in Fair Oaks.

These submissions are individual, unverified experiences. They do not establish how often an issue occurs or represent every SpeeDee shop, franchisee, technician, manager, or customer outcome.

A useful SpeeDee review should include:

  • The shop location and service date
  • The vehicle and mileage
  • The service requested and authorized
  • The amount quoted and charged
  • What allegedly went wrong
  • Which manager or support route was contacted
  • Whether SpeeDee responded
  • The final resolution

Public Review Privacy Warning

Do not post complete invoices, vehicle identification numbers, license-plate numbers, payment-card details, financing account numbers, passwords, security codes, insurance records, home addresses, personal phone numbers, private email addresses, or employee personal information. Send sensitive documents only through an appropriate verified private channel.

SpeeDee Corporate Office FAQ

Where is SpeeDee’s corporate office?

SpeeDee Consumer Relations and parent company FullSpeed Automotive use 5575 DTC Parkway, Suite 100, Greenwood Village, CO 80111.

What is the SpeeDee customer-service phone number?

Call SpeeDee Customer Service at 1-800-822-7706.

Who owns SpeeDee Oil Change?

SpeeDee is part of FullSpeed Automotive, which also operates Grease Monkey and Kwik Kar.

Are SpeeDee shops franchised?

SpeeDee operates through a combination of locally operated franchise locations and company-supported automotive service centers. The shop involved should normally be contacted first about a service complaint.

Does SpeeDee have a credit card?

Yes. The Synchrony-issued SpeeDee Credit Card is available at participating shops and provides promotional financing subject to credit approval and current account terms.

Does the SpeeDee Credit Card offer six months without interest?

Qualifying purchases of $199 or more may receive a six-month deferred-interest promotion. The promotional balance must be paid in full within the specified period to avoid interest being charged from the purchase date.

Where is the SpeeDee Montfort Drive location?

Store #4003 is located at 14014 Montfort Drive, Dallas, TX 75240. Its phone number is 1-972-701-9151.

How do I complain about a SpeeDee oil change or repair?

Contact the local shop manager first. If the problem remains unresolved, call Customer Service or submit the official contact form with the store, service date, vehicle information, invoice, documentation, and requested resolution.

Related Corporate Office Pages

Disclaimer

Corporate Office Headquarters is not affiliated with SpeeDee Oil Change & Auto Service, SpeeDee Worldwide, FullSpeed Automotive, any SpeeDee franchisee, Synchrony, EasyPay Finance, TAB Bank, Exxon, Mobil, any technician, towing provider, vehicle manufacturer, insurer, or financing representative.

This page is for informational, complaint, and review purposes and is not financial, mechanical, safety, warranty, insurance, employment, or legal advice. Addresses, phone numbers, ownership, executives, locations, services, prices, promotions, guarantees, credit terms, lenders, and complaint procedures may change. Verify important information with the official company, local shop, card issuer, lender, and applicable written agreement.

Share Your SpeeDee Experience

Have you contacted a SpeeDee shop manager, Customer Service, Consumer Relations, Synchrony, or FullSpeed Automotive about an oil change, repair, price, refund, vehicle concern, credit card, or complaint? Share a factual review below, including the location, service, support route, response, and outcome. Please omit private or sensitive information.

SpeeDee Charlotte NC Excellent Customer Service

June 2, 2025

SpeeDee, Best Service! I went in to have my battery checked, thinking it was dead or on the way out, Sam Coleman @ Speedee 8226 Pineville-Matthews Rod in Charlotte, NC was so helpful. Turned out, I did not need a battery, somehow our cable(s) were loose just ever so slightly on the battery. They tightened up and I was on my way. Rarely does this level of service exist today. We have used this location for various other services and they are Always courteous, transparent and thorough! Thank you – Send Other Franchisees/Employees there for training, so they can learn what it means to be the Best! And I am not related to anyone there, I have nothing to gain from this real comment, other than I was more than happy with what they are about!

M M

SpeeDee Customer Service Issue

October 3, 2024

SpeeDee, I Went to SpeeDee with my truck. Was told that I needed a transfer case. I did not agree with that. So, after they replaced wrong part, I went to reputable Toyota shop. Was told that there is nothing wrong with my transfer case and need rear wheel bearing, not transfer case. Manager was extremely rude and unprofessional. Will be reporting them to BBB, Credit card company and local news.

T S J

Speedee Headquarters - Just letting you know you Marble Falls Location has gone downhill.

December 13, 2022

Just letting you know that Speedee Lube in Marble Falls needs to hire competent people. I handle the maintenance on the ambulances for Marble Falls Area EMS service and have been doing business with them for a couple of years. All I asked was for them to change the oil in the diesel engine, the oil and filter for the Onan generator and grease the chassis. There were numerous times the chassis wasn’t lubed or the generator oil wasn’t full and had to add to it myself. Just this last service on 7/21/23 when the crew brought it back to the station, I checked it and again it wasn’t lubed. This is an on-duty ambulance and they couldn’t go back then. Today a different crew took it back to get it greased. When the crew came back I checked it again and they lubed the ball joints but not the tie rods. I called up to talk to the manager and they connected me with Ryan. He said he was the one who greased it and thought he had gotten all the grease certs. I informed him he missed these and that we will not be using them anymore. If the manager can’t even do the job right then it’s no wonder the attendants are incompetent. Since this, I happened to look at some sites on the internet and it seems a lot of your stores operate with incompetent and rude people. We were operating under fleet maintenance and they went up almost $100. compared to previous times. It seems that the management has changed three times since I started using them and with each change, it went downhill. Just wanted to let you know that you have lost another customer.

A D

SpeeDee Customer Service

December 13, 2022

SpeeDee Changed My Oil instead of just adding 1 Quart

I visited SpeeDee 14014 Montfort Dr, Dallas, TX to have one quart of oil added to my car. However, without consulting me, employees emptied the oil and replaced it with a different one and also replaced the oil filter. When they informed me that they were changing the oil, I told them that I didn’t want it to be changed—I only wanted them to add one quart. Unfortunately, it was too late, and they proceeded with the oil change. Afterward, they charged me $91.72.

As a result of this unauthorized filter and oil change, I incurred additional expenses that I had not budgeted for. I kindly request compensation for the cost of the filter and the price difference between the oil provided by your service personnel and the oil used by authorized BMW service centers. I have the service report, which indicates that I recently changed to a higher quality, BMW-labeled oil, along with an oil filter. I claim for label and price difference I am hopeful that you will take prompt action to address this matter.

P A

SpeeDee Oil Change Fair Oaks CA

December 13, 2022

I went in for an oil change today and the was a very odd incident at the location. The female worker behind the desk got into a heated argument/fight with several workers whom were working on the oil changes. This made the oil change take nearly 2 hours. Very ridiculous and highly unprofessional. I got my oil changed specifically because I was going on a trip for Mother’s Day weekend. Later in the day around 7 pm I hit the freeway and heard dragging under my 2010 Prius. I had to pull over and sure enough the undercarriage cover was dragging and unfixable…and there was zero clearance under the vehicle to deal with it on the side of the road. Needless to say, the vehicle was inoperable and the trip was out of the question. VERY terrible service and it put me in a very bad predicament. I need someone to contact me immediately to resolve this issue.

Store #7041

Fair Oaks, CA, 95628

R L