How To Contact SpeeDee Corporate Office Headquarters
Midas, Inc.
1300 Arlington Heights Road
Itasca, IL 60143 USA
Corporate Phone Number: 1-630-438-3000
Fax Number: 1-630-438-3015
Customer Service Number: 1-800-621-8545
Midas, Inc.
1300 Arlington Heights Road
Itasca, IL 60143 USA
Corporate Phone Number: 1-630-438-3000
Fax Number: 1-630-438-3015
Customer Service Number: 1-800-621-8545
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I went in for an oil change today and the was a very odd incident at the location. The female worker behind the desk got into a heated argument/fight with several workers whom were working on the oil changes. This made the oil change take nearly 2 hours. Very ridiculous and highly unprofessional. I got my oil changed specifically because I was going on a trip for Mother's Day weekend. Later in day around 7pm I hit the freeway and heard dragging under my 2010 Prius. I had to pull over and sure enough the undercarriage cover was dragging and unfixable…and there is zero clearance under the vehicle to deal with it on the side of the road. Needless to say the vehicle was inoperable and the trip was out of the question. VERY terrible service and it put me in a very bad predicament. I need someone to contact me immediately to resolve this issue.
Store #7041
Fair Oaks, CA, 95628
I went into one of your franchise locations at 8835 veterans Blvd Metairie LA. 70003 on May 08,2023 at 12:08 pm for a simple oil change. I noticed my vehicle was running sluggish when they brought it back to my at the front of the store.
I asked the service person why my truck sounded like it was running sluggish, he said everything was fine. I know my vehicle, so I paid the bill and took my vehicle on a test ride across the street to Wal-Mart. It was running real bad. I immediately returned to SpeeDee an pop my hood and asked them what was done to my vehicle. The service person who was still up front said they only did what was on the paperwork. I begin to inspect things under my hood in front of him and his manager an notice that my mass air flow sensor (MAFS) which is connected to the air breather. I asked the service tech how did he remove the breather. His response was that he removed two of the bolts and pulled the filter out. I informed him that he needed too remove all four bolts and lift the breather upward. This is how he broke my sensor on the breather. When his manager heard what he said, He tried to change what he said and they refused to pay for my damages which amount to $143. I really need corporate to help me get the damages the owner refuses to pay for once I had it fix the same day and text her my receipts and brought them back to the store. She replied, my service technician didn't do anything to my vehicle and she didn't believe me at all. Now I have to get an attorney to help me in this matter.
I went to SpeeDee Oil Change at 924 Savannah Highway Charleston SC on 12/28 there were no customers besides me. The two gentlemen behind the counter were very nice and helpful even said they would give me 10 percent off. Didn't take very long to complete. This guy come up with my paper work one of the guys left the counter I was talking to. He Never not one time made eye contact with me. Never. Told me it was $81.58. I have never paid this much. When I asked him why he said it was the type of oil I needed (still no eye contact). I asked what if I didn't have that much money I was thinking it would only be 1/2 that price his comment to me was I should have talked to the salesman when I got the car…What….I left there in tears saying I would never return. Thank goodness I did have enough to pay. Normally I wouldn't. In talking to others about this they said they took advantage of me being I am an older woman. How sad. I would never recommend this company to anyone. How sad. Writhing this makes me mad all over again. Oh and I didn't even get the 10 percent off either.