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  • Spotify Corporate Office, Headquarters Address & Complaints

Spotify Corporate Office, Headquarters Address & Complaints 

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Use this page to find Spotify corporate office and headquarters information, including Spotify USA’s New York address, online support routes, billing and Premium help, account recovery, hacked-account guidance, podcast and creator support, privacy contacts, complaints, reviews, and related resources. Spotify is an audio streaming platform offering music, podcasts, audiobooks, playlists, Premium plans, ad-supported listening, artist tools, creator tools, and personalized audio recommendations.

Spotify Corporate Office and Headquarters Contact Information

Important: Spotify’s official support page says Spotify does not offer support by phone. Older third-party listings may show Spotify phone numbers, billing numbers, or “get human” numbers, but users should start with Spotify’s official online support, account, billing, artist, creator, author, privacy, investor, advertising, or newsroom routes.

Spotify corporate office headquarters in New York City
Spotify corporate office headquarters address, online support routes, billing complaints, account recovery, and review information

Spotify Headquarters and Corporate Office Update

Spotify USA Inc. is located at 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY 10007. This is the U.S. corporate address listed by Spotify on its official contact page and legal materials.

The old post listed 877-778-1161 as a phone number used for billing, but Spotify’s current official support page says Spotify does not offer support by phone. For that reason, this update focuses on verified online support routes rather than unverified or outdated phone numbers.

This page is useful for readers searching for Spotify corporate office, Spotify headquarters, Spotify USA corporate address, Spotify corporate phone number, Spotify customer service, Spotify billing support, Spotify complaints, Spotify account recovery, Spotify hacked account help, Spotify podcast complaints, or Spotify contact information.

Choose the Correct Spotify Support Route

Use Spotify Support for general customer-service questions, account access, Premium plans, billing, payments, refunds, gift cards, Duo, Family, Student, app issues, playback problems, device issues, privacy, and safety concerns.

Use Spotify’s Contact Us page when the Help Center article does not resolve the issue and you need to message a Spotify support expert.

Use Spotify for Artists for artist profiles, music distribution questions, claiming an artist page, artist analytics, merch, Canvas, releases, profile problems, and music-management questions.

Use Spotify for Creators for podcast and show management, podcast distribution, monetization, analytics, show pages, and creator account questions.

Use Spotify for Authors for audiobook-related author and publisher tools.

Use the Spotify Newsroom for press or media information. Use Spotify Investor Relations for shareholder or investor questions. Use Spotify Careers for job applications and employment opportunities rather than unverified HR phone numbers found on third-party websites.

What to Have Before Contacting Spotify

Before contacting Spotify or submitting a complaint, gather:

  • Your Spotify account email or username
  • The plan involved, such as Free, Premium Individual, Duo, Family, Student, Basic, or Audiobooks Access
  • Receipts, transaction dates, subscription emails, or bank statement screenshots with full card details hidden
  • Device type, app version, operating system, browser, and error messages if the issue is technical
  • Playlist, podcast, audiobook, episode, artist, creator, or content link if relevant
  • Any prior support case number, chat transcript, email, or screenshot
  • A short timeline and the specific resolution you are requesting

How to Escalate a Spotify Complaint

Start with the Spotify Help Center article that matches the issue. If the article does not solve the problem, use Spotify’s Contact Us route to message support. Keep your message concise and include account details, receipts, screenshots, device information, and the resolution you want.

For billing problems, include the charge date, amount, payment method, receipt if available, and whether the subscription was purchased directly through Spotify or through a partner such as Apple, Google, a mobile carrier, internet provider, gift card, or another billing platform.

For hacked-account or account-takeover issues, use the hacked-account help route and secure your email, Facebook, Apple, Google, or other login method associated with Spotify. Change reused passwords and remove connected third-party apps that you do not recognize.

For written corporate documentation, use Spotify USA Inc.’s New York address. Send copies rather than originals and keep proof of mailing if the issue involves formal documentation, legal notices, privacy requests, or repeated unresolved concerns.

Billing, Premium, Refunds, and Unauthorized Charges

Spotify billing complaints often involve Premium charges, trial billing, cancelled accounts still being charged, duplicate charges, gift cards, plan changes, Family or Duo payments, partner billing, and charges that a user does not recognize.

If you were charged but do not use Spotify Premium, check whether a family member, friend, old account, alternate email, Apple account, Google account, phone carrier, PayPal account, or another linked service is connected to the payment. Spotify recommends preparing a screenshot of a Spotify receipt or bank statement while hiding full credit card numbers, expiration dates, and security codes.

If you cancel Premium, Spotify generally lets you keep Premium until the end of the billing period, then the account switches to Free. If the payment is managed through a partner, contact the partner listed on your Spotify account page.

If you suspect fraud or an unauthorized charge, contact Spotify support and your payment provider promptly. Keep receipts, bank records, cancellation confirmations, account emails, and support transcripts.

Hacked Accounts, Login Problems, and Account Security

Spotify account complaints may involve a changed email address, lost playlists, unfamiliar music activity, subscription changes, unrecognized logins, password problems, or connected third-party apps. Spotify’s hacked-account guidance recommends resetting the password, signing out everywhere, and removing third-party app access.

If you cannot access your account, use Spotify’s account recovery and hacked-account help route. Be ready to provide proof of account ownership, payment details, or purchase records. Also secure the email account connected to Spotify because a compromised email address can allow another person to regain account access.

For suspicious emails, Spotify says it will not ask for payment information, passwords, Social Security or tax identification numbers, third-party payments, or downloads through email. Do not click questionable links or provide sensitive information to unofficial support contacts.

App, Playback, Device, and Technical Issues

For app problems, note whether the issue happens on iPhone, Android, desktop, web player, smart speaker, TV, game console, car system, smartwatch, or another device. Document the app version, operating system, internet connection, error message, and whether the problem occurs on one device or all devices.

Common technical complaints include playback stopping, offline downloads not working, songs not playing, podcast episodes disappearing, playlists not syncing, device connection problems, login loops, country or region restrictions, and app crashes.

Try Spotify’s Help Center, app updates, device restart, logout/login, cache clearing, and device-specific support steps before escalating. If the issue continues, send Spotify the exact error message and steps you already tried.

Spotify for Artists, Creators, Authors, and Content Complaints

Artists should use Spotify for Artists for artist profile issues, claiming profiles, analytics, Canvas, releases, merch, songwriter credits, and artist-page management.

Podcasters and show owners should use Spotify for Creators for show management, podcast distribution, monetization, analytics, episode issues, creator accounts, and podcast support.

Authors and audiobook publishers should use Spotify for Authors or audiobook-related support routes.

For content complaints, include the Spotify link, title, creator or artist name, episode or track name, date, and why you are contacting Spotify. If the issue involves copyright, impersonation, harmful content, platform rules, or legal concerns, use the official policy or legal route that matches the type of complaint.

Privacy, Data, Advertising, and Account Data Requests

For privacy questions, Spotify lists pr*****@*****fy.com and a New York mailing address for Spotify USA Inc. Privacy routes are intended for personal data requests, privacy rights, data access, deletion, opt-outs, cookie choices, and privacy-policy questions.

Use advertising support for Spotify Ads questions and campaigns. Use privacy contacts for privacy-specific matters only, not ordinary billing, refund, support, playback, or account complaints.

For account deletion, email preferences, country or region settings, profile information, playlist visibility, recently played artists, and social controls, use Spotify’s account-management support pages.

Scam and Fake Spotify Support Number Warning

Be careful when searching online for a Spotify customer service phone number, Spotify billing phone number, Spotify refund number, Spotify corporate phone number, Spotify hacked account number, or Spotify Premium cancellation number. Spotify’s official support page says Spotify does not offer support by phone.

Streaming customers can be targeted by fake support numbers, fake refund calls, phishing emails, fake gift card requests, fake verification forms, fake tech-support popups, and social media impersonators. Use Spotify.com, support.spotify.com, official account pages, official order emails, and Spotify’s verified help routes before sharing account, payment, or identity information.

Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.

Common Reasons Users Contact Spotify Corporate Office

Users search for Spotify corporate office, Spotify headquarters, Spotify USA corporate address, Spotify customer service, Spotify billing support, Spotify corporate phone number, Spotify account recovery, Spotify hacked account help, Spotify complaint form, or Spotify contact information for issues such as:

  • Premium billing, cancelled subscriptions, duplicate charges, refunds, or unauthorized charges
  • Hacked accounts, login problems, changed email addresses, or lost playlists
  • Family, Duo, Student, Basic, Audiobooks Access, gift card, or partner billing problems
  • Playback errors, app problems, offline downloads, device issues, or web player problems
  • Podcast, artist, audiobook, creator, or content complaints
  • Spotify for Artists, Spotify for Creators, Spotify for Authors, or distribution questions
  • Privacy requests, account data, advertising, investor relations, press, or careers

Spotify Reviews and Complaints

Current CorporateOfficeHeadquarters.com feedback includes a comment about Spotify-hosted podcast content and political or social commentary. This is a content/opinion complaint rather than a traditional billing, app, or support complaint.

The linked CustomerServiceNumbers.com Spotify page shows older reviews about unauthorized monthly charges and difficulty finding customer-service contact information. Those reviews are useful for understanding historical customer frustration, but they should not be treated as current proof that every Spotify billing or support issue has the same outcome.

If you have contacted Spotify support, Spotify corporate office, Spotify for Artists, Spotify for Creators, Spotify privacy support, your payment provider, or another route about a Spotify complaint, you can share your experience below.

About Spotify

Spotify was founded in 2006 and is one of the world’s best-known audio streaming platforms. The service offers music, podcasts, audiobooks, playlists, personalized recommendations, ad-supported listening, Premium subscriptions, creator tools, artist tools, and app-based listening across many devices.

Spotify USA Inc. provides the Spotify service to users in the United States, while Spotify AB provides the service to users in other markets. Spotify Technology S.A. is publicly traded on the New York Stock Exchange under the ticker symbol SPOT.

Competitors and Related Corporate Office Pages

Spotify competes with music, podcast, audiobook, and digital audio platforms. Users comparing corporate office contacts and complaint routes may also want to review Apple Corporate Office, Amazon Corporate Office, SiriusXM Corporate Office, Pandora, YouTube Music, Audible, iHeartRadio, SoundCloud, Tidal, and podcast or audiobook platform support pages.

Related Resources

Frequently Asked Questions About Spotify Corporate Office

Where is Spotify USA corporate office located?

Spotify USA Inc. is located at 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY 10007.

Does Spotify have a customer service phone number?

Spotify’s official support page says Spotify does not currently offer support by phone. Use Spotify’s online support and Contact Us route for customer-service help.

What is Spotify’s corporate email?

Spotify’s corporate contact page lists of****@*****fy.com. This is not a substitute for Spotify’s customer support system, so billing, account, app, artist, creator, or privacy issues should use the correct official support route.

How do I complain about a Spotify charge?

Use Spotify Payments and Billing support. Include the charge date, amount, account email, receipt if available, payment method, and whether the plan is billed directly by Spotify or through a partner such as Apple, Google, a carrier, or another platform.

How do I recover a hacked Spotify account?

Use Spotify’s hacked-account help route. Reset your password, secure your email account, sign out everywhere, remove unknown third-party app access, and contact Spotify if you cannot access your account.

How do artists contact Spotify?

Artists should use Spotify for Artists Help rather than general customer support. That route is designed for artist profiles, analytics, releases, Canvas, merch, and artist-page management.

How do podcasters contact Spotify?

Podcasters and show owners should use Spotify for Creators Help for show management, distribution, analytics, monetization, and creator account questions.

Is CorporateOfficeHeadquarters.com affiliated with Spotify?

No. CorporateOfficeHeadquarters.com is not affiliated with Spotify USA Inc., Spotify AB, Spotify Technology S.A., Spotify for Artists, Spotify for Creators, Spotify for Authors, or any Spotify service.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, support routes, ownership details, phone-number guidance, review themes, or escalation options change.

Page Update Note

This page was updated on July 1, 2026 to remove outdated phone-support emphasis, add Spotify USA’s current 4 World Trade Center / 150 Greenwich Street headquarters details, clarify that Spotify does not offer support by phone, add Spotify’s official online support routes, include CSN link context, update billing and hacked-account guidance, include current visible COH review theme, and refresh image and complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Spotify USA Inc., Spotify AB, Spotify Technology S.A., Spotify for Artists, Spotify for Creators, Spotify for Authors, Apple, Google, any payment provider, or any Spotify partner. This page is for informational, review, and complaint purposes only. It is not legal, financial, refund, billing, account-security, privacy, creator, copyright, employment, investment, or consumer-protection advice. For account-specific issues, billing, refunds, hacked accounts, privacy requests, artist tools, creator tools, app problems, careers, investor matters, or legal concerns, verify current information directly with Spotify or the appropriate official route.

Share Your Experience

If you have contacted Spotify corporate office, Spotify Support, Spotify for Artists, Spotify for Creators, Spotify privacy support, a payment provider, or another route about a Spotify complaint, please share your experience below. Your review may help oher readers understand which contact method worked and what information was needed.

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Spotify Frustrating Cancellation Process and Poor Support

May 6, 2025

Spotify, I don’t understand what the issue is with Spotify’s cancellation process. Their website doesn’t provide a clear option to cancel my subscription, and I wasn’t able to get help through the chat feature either. I even provided proof of the charges, but that didn’t resolve anything. This has been an extremely frustrating experience. How do I actually cancel my account? This level of service is unacceptable.

A V

Response from Corporate Office Headquarters

To cancel a Spotify subscription:

Log in at spotify.com/account from a web browser (not the app).

Go to “Your Plan.” Click “Change Plan.” Scroll down and choose “Cancel Premium”, then confirm the cancellation. A few important notes: If you don’t see the option to cancel, your subscription may be managed through a third party (like Apple, Google Play, or your mobile provider). In that case, you’ll need to cancel it through that service (e.g., your Apple ID subscriptions or Google Play subscriptions). You can also contact Spotify Customer Support directly at Spotify Support Contact and request help via email or live chat.

Spotify Frustrating Experience

April 24, 2025

Spotify, Frustrating Support Experience and Unresolved Issue. Months ago, I was required to change my Spotify password. When their system wouldn’t let me, I contacted support via chat and got it resolved. However, when I asked why this happened, I was told I’d need to provide all of my payment and billing details for them to explain it — despite the fact that the chat assistant had already reset the password. That didn’t make sense to me. Fast forward to April 11, 2025 — I noticed all of my liked songs had disappeared. I contacted chat support on April 19th to fix the issue but was ultimately unsuccessful. I spoke with three representatives. The second seemed capable of resolving the problem, but the chat ended abruptly, likely because her shift ended. She assured me the next agent would be informed, but that wasn’t the case. The first and third reps were very slow to respond and seemed to lack training. Chat is supposed to be a form of communication, but their responses were vague and disconnected, as if I was expected to read their minds. They had me log in via web to check my liked songs, which still showed 1,753 tracks, but my Linux client only showed 11 — because I had added a few new ones since noticing the problem. They asked for a screenshot, which was reasonable, but didn’t explain how to send it. I had to ask multiple times for basic instructions, and still didn’t get a clear answer. I spent over an hour trying to resolve a straightforward issue and left even more frustrated than when I started. One rep even asked if I’d received a message, but didn’t clarify what the message was or how it had been sent. Another repeated questions I had already answered. When I expressed my frustration, I was chastised for my tone — but I believe my frustration was warranted due to the lack of clarity and support. All of this could have been prevented if Spotify had better-trained chat agents or a support system that actually followed up on open issues. I truly hope Spotify re-evaluates its customer service process. This level of support is simply not acceptable.

H E Y

Spotify Customer Service Issue

October 13, 2024

https://open.spotify.com/show/122imavATqSE7eCyXIcqZL

Comedian Trevor claimed Thursday that the attack of October 7, in which 1200 were attacked, was like the Boston Tea Party, because without context, both events could be said to be carried out.

On Trevor Noah’s podcast, Coates made a number of inaccurate claims about the Israeli-Palestinian conflict, adding that he had thought obsessively about whether he would have joined the October 7 attack.

C
Corporate Office Headquarters