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State Farm, We had to place our own claim with the other persons insurance company because our agent refused to do her job! Burger King’s awning was installed much lower than the clearance signs and our trailer has a hole in the top of it because of it. We placed a claim and the agent would not go out and check the measurements. We had to do it ourselves. We sent in photos. She still said she wouldn’t call Burger King and make them responsible and she refused to do her job. We are having to jump through hoops to now get this rectified. We will be switching insurance companies. Paying for a service that won’t do their job is not okay.

State Farm Auto Claims, Disappointing Experience. I was involved in an accident in January 2025, and State Farm declared my 2016 Hyundai Sonata Sport totaled, even though the damage was limited to the front fender and driver’s side headlight area. The car is in excellent condition, with only 61,000 miles, and was well cared for—it was given to me less than a year ago by my elderly aunt. Initially, State Farm offered a low payout, but after some effort, I got them to agree to a fair value of $13,000. However, even with an $8,000 repair estimate, they still refused to repair the car or offer a buyback option. I was told it’s within their discretion per the policy, but it’s incredibly frustrating to lose a perfectly good vehicle without any option to retain it. My family and I have been with State Farm for over 35 years, currently insuring four vehicles under one household policy and previously holding two term life insurance policies. This experience has left us deeply disappointed. Now we’re getting quotes from other insurers—we don’t want to risk going through something like this again. To make matters worse, I was later informed that my policy would not be renewed (which I expected due to previous accidents), but the way this claim was handled felt unfair and disheartening. It would be appreciated if State Farm Corporate would take a closer look at how these cases are managed. I owned this vehicle outright, with no liens, and I believe I should have had more say in its outcome.

State Farm, Only cares about money, not people. My car was rearended by someone insured by State Farm. When I contacted State Farm they offered me $3000.00 for medical. I had to hire a Lawyer for that part of it. State Farm sent me a list of body shops to go to. They rented me a car. When I picked up my car I asked about Perma Plate (a coating to protect paint) and was told I had to take car to dealer. Today I called the dealer and was told it would cost $ 250.00 I called State Farm and got nothng but run around. They want me to jump through hoops for $250. Beware of State Farm,

State Farm, My husband had an accident on August 8, 2024. He was at an intersection waiting to turn left and a women coming from the other direction hit his car. The women ran out of her car and blamed my husband for the accident and said he hit her car. We think she probably was on a cell phone and did not want to get in trouble. The police seemed to also blame my husband (who was in shock at the time and did not say much) State Farm claims took her side and blamed him to. We called several times and got misinformation from several different claim’s handlers about everything we called on. His car was towed because she damaged the tire. It was towed to a towing place nearby. We were told his car may be totaled, even though we insisted it was not and so did the place it was towed to. It was then towed by State Farm to a salvage yard 35 miles away from home and left there for 5 days. We could not get any information about the car from anyone in claims and called all week long. Finally, the car was towed back to the place where we wanted it fixed. Then State Farm told us the whole situation did not have to happen. Well, thanks for wasting five more days we did not have a car. We were upset about the whole thing and requested a claims manager more than five times. We wanted to complain about the service we got and asked that the claim be reviewed, because the damage to our car should have told the story. The other driver we fell apparently lied and blamed my husband for a claim she caused. State Farm is blaming my husband for the accident and not looking into anything. We are so upset we cannot even sleep at night. If you are thinking about State Farm my advice to you is Don’t do it. We had State Farm for 40 years and this is the service we got. If we had known, we would have been gone a long time ago. If Corporate would like to comment I would love to hear it.

Feb 2024 will be 1 year since the water damage claim. My home is not repaired, a lot of money is still owed to me, and I still have a pod with all my furniture and clothes outside my home. State Farm gave me a place to live for 2 months. Adjustor never responds and State Farm doesn’t have any checks and balances. Try making a complaint or getting a supervisor. Stay away from State Farm. I’m sure I will be dropped when this claim is finally closed out. Has anyone ever had a good experience suing an Insurance company? I’m hearing it’s not that hard to succeed.