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  • TGI Fridays Corporate Office Headquarters HQ

TGI Fridays Corporate Office Headquarters HQ

How To Contact TGI Fridays Corporate Office Headquarters HQ 

Official Address:

4201 Marsh Ln.

Carrollton, TX 75007

Corporate Phone Number: 1-972-662-5400

Fax Number: 972-307-2822

Customer Service Number: 1-800-374-3297

 
  • my husband and i had burgers at the Hobart In. store…they were flavorless and pre-packaged……they had no taste and the texture was wet…….Steak and Shake is way better..the server was very nice, but the food was way below par……no need to go back…

     
  • Fridays CApital Center BLVD store #2151

    ON the night of October 13, 2012 We dined at this facility and were seated next to people that we knew. we requested to be seated next to the people we knew once the table was cleaned off merely for social purposes. at the end of our dining experience the table of patrons that we were seated next to and conversed with walked out without paying for their food. We payed our bill BUT were prohibited from leaving until we payed their bill as well. we were harassed by the police officer on duty (badge #3003) and harrassed by the manager and hostess (in a very unproffesional and rude manner) on duty as well. We were FORCED to pay $46.96 for a seperate check on a seperate table or we would be arrested. This unfortunately spoiled my husbands dinig experience on his birthday and we will NEVER visit this location again. I trust that you will repremand these workers so that no one else will ever have a dinig experience like ours again, and we will definitely spread the word that this facility is not a welcoming and comforting place to dine being as though we were basically robbed of our money simply for knowing patrons that were dining there before we even arrived and were not part of our party. We will be seeking legal action to be reimbursed for monies lost/stolen by TGI FRIDAYS and PG County Police.

     
  • Tgi Fridays store number 223 (fort Myers , fl) bell tower shoppes. this was the worst dinning experience of my life. The staff was not friendly, the stuck my family and i in the furthest corner in the store. the sevrvice was slow. ok for the meal…….. First my margarita tasted like nothing but salt. the appetizers were dry. my husband ordered the salmon and i had the steak. It tasted like they cooked them side by side. my sons fries tasted like dirt and the shrimp was over done. just a horrible meal all around. we spent almost 100 dollars on food that made our stomaches turn. I'm sorry to say that my family and i will NEVER eat at another Tgi Friday's ever again. Thanks!!!!!!!

     
  • Good afternoon,

    I am writing to issue a formal complaint for the quality of service my family and I received at your establishment during our visit Friday, August 24, 2012. This was a 16th Birthday celebration with a party of 15 guests. Our server Darius was extremely rude, the food was slow, many orders did not arrive at all (appetizers and entrees), no drinks were refilled or removed from the table unless we flagged him down and we were extremely unsatisfied with our service.

    The total party was 15, however, the bill was split 3 ways. EVERY ticket was incorrect. We had to contact the Manager on Duty (who refused to give his name, however, he is the Store Manager at the Friday's in Columbia, MD) In the end the Manager ended up removing several items from the bill, however, that only caused more confusion. As late meals and appetizers were removed, other items remained full price instead of being removed with the 3 for $16.99. This was a horrible experience. We each received three different bills, each one higher than the next.

    The worst was from our server Darius! After going back and forth to the manager about the bills being incorrect and poor service, we requested that the tip be removed from the bill. All in all there was a total gratuity tip of almost $40 that we did not feel our server deserved. When the Manager told Darius that there would be no tip, Darius then sat against the wall and said the following: "Ya'll came in this M***F****r, ya'll don't gotta tip me its whatever. Do what the f**k you do." He said this in front of the entire party- including our children. We have Security officers there that night to back up all that I have written. We were there quite some time trying to figure out the bill and have something done about Darius' behavior. The manager simply said "He said that?" and that we would have to contact corporate as this is not his store. He did NOTHING about the situation and REFUSED to give his information. None of the servers knew the manager's name and we were given a card that had absolutely no information on it and told to follow up!

    I have pictures of both Darius, our server, and the Manager on Duty for that evening. It is proof that we were there with them, and that they were both involved. Our party paid approximately $160 for the entire meal and we are shocked at the level of service received from the wait staff as well as management!

    I am requesting at the very least a credit for my family to come back to your establishment and receive the quality food and service we deserve!
    I wish to be contacted IMMEDIATELY about this situation. Neither Darius nor the manager on duty for that night deserves to work in this business.

     
  • it's complete bs that Fridays started out being a unique place to dine and now it has turned into every other boring restaurant. All the employees used to be able to dress to their own sense of style as long as they didnt drastically alter their uniform and now everyone looks the same. I am a regular bar customer at the fridays in Garland Texas and they always have a wonderful staff but things in there change so often with what they are allowed to wear or do or how they can act that its getting ridiculous. We used to love it when the staff would get off work and be able to sit down and have a beer with us but now they aren't even allowed to eat in their own restaurant. Why is this company trying to control their staff when they arent even clocked in? I still go into this Fridays at least once a week however i am not going in for the food or the drinks i go in for the service i receive while being there. Im not sure how the employees manage to stay so positive while working in a place that considers everyone the same and punishes the entire staff for one persons wrong doings but somehow they do. We love our Fridays bartenders even though they stay working for a company who doesnt care about them. Maybe corporate should ask they employees what would make people want to come into their restaurant instead of constantly switching out management and directors thinking this will somehow have a positive effect on the way people dine.

     
  • I was at the TGIF in Chicago near Midway Airpot. As I sat there trying to eat, 3 guys surrounded me asking me for money. All three were talking, distracting me and then bolted when they saw the Mgr come by. During this incident, my iPhone was stolen and all the Mgr could say was "They know they are not suppose to do things like that especially in the restaurant". REALLY?? They should do that anywhere, in or out of the restaurant. Those phones are expensive and theft is a could be a felony. Mgr even stated they probably stole it so they could sell it. No urgency to go after them as they were surrounding a customer. Makes me feel like maybe this Mgr was in on it or it happens so often maybe feels it's just not worth dong anything about it because they can't stop it.

     
  • I visited the Leesburg, Virginia TGIF store and they removed the touch screen gaming machines. It boring, the TV is only on something interesting 20 percent of the time and if your by yourself or friends these nothing to do. Please put back the games.

     
  • I love TGIF especially in the Wilow Grove Mall.
    There is an seating alcove right near the front door. In that area there are two very large panes of windows. Right next to that is the doorway. The one pane of glass is a hazardous because someone could walk right throught it. I believe that some type of advertisement should be placed on the glass to prevent and accident. Hope you read this please. Love your food. eileen m powers
    9825 clark street
    philadelphia pa. 19115

     
  • I WISH TO COMPLAIN ABOUT THE TGI FRIDAY AND ITS DIABOLOICAL SERVICE AND ATTITUDE IN ENFIELD, ENGLAND. IF THIS IS THE NEW STANDARD OF SERVICE BUT USA STANDARDS HEAVEN HELP US.
    EVEN THE LONDON OFFICE CANNOT BE BOTHERED ! AND IVE SENT TWO EMAILS. MICHELLE

     
  • Why do you make it so difficult to make a comment to corporate?

    I visit #0477 often since it is right in my neighborhood.

    Within the last two weeks:
    They did not have olives for martinis
    They did not have martini glasses
    They did not have flatbread for flatbread appetizer
    They did not have napkins.

    Is this good management?

     
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