Customers often search for the True Religion corporate office when an online order, return, refund, exchange, store purchase, gift card, shipping problem, rewards issue, product quality complaint or account concern has not been resolved through the normal support route. This page provides True Religion headquarters contact information, corporate address details, support options, complaint escalation tips, review guidance and related resources for customers who need help beyond a standard order inquiry.
The True Religion headquarters contact route is most useful for written complaints, corporate questions, business inquiries and unresolved customer issues that need escalation. For most order-specific problems, customers should begin with True Religion customer support by email, text, live chat or the store where the purchase was made.
True Religion Corporate Office and Headquarters Contact
The True Religion corporate office, also searched as True Religion headquarters, True Religion HQ, True Religion corporate address and True Religion corporate phone number, is associated with the Los Angeles area in California. Current public contact information points customers to True Religion support channels and an El Segundo mailing address.
- Company: True Religion Apparel, Inc. / True Religion Sales, LLC
- True Religion Corporate Address: 2030 E Maple Ave., #300, El Segundo, CA 90245
- True Religion Headquarters Address: 2030 E Maple Ave., El Segundo, CA 90245
- Customer Support Email: **@**********on.com
- SMS Text Support: 1-855-928-6124
- Customer Service Phone: 1-833-878-5326
- Customer Support Hours: Monday-Friday, 9 AM-4 PM PST
- Official Website: www.truereligion.com
- Contact Page: True Religion Contact Us
- Help / FAQ: True Religion FAQ
- Shipping and Returns: True Religion Shipping and Returns
- Store Locator: Find a True Religion Store
Address note: Public business records and business profiles may show different True Religion addresses, including El Segundo and older Gardena listings. For customer complaints, use the current contact routes listed by True Religion. For formal legal notices, verify the correct legal entity and address before mailing time-sensitive documents.
When to Contact True Religion Corporate Headquarters
Contacting True Religion corporate headquarters may make sense when a support ticket, store issue, return request or refund complaint has not been resolved through the normal customer care route. Corporate-level escalation is most appropriate for repeat issues, unresolved refund disputes, serious product complaints, store management concerns, business inquiries, wholesale questions, privacy requests or written complaints.
If your issue involves one online order, one return label, one missing package or one store purchase, start with customer support or the store first. If the issue remains unresolved, document the problem clearly before escalating to the True Religion corporate office.
Choose the Correct True Religion Support Route
Before contacting the True Religion corporate office, use the support route that matches your issue. This helps the company locate your order, account, store purchase or return request more quickly.
- Online order problem: Email **@**********on.com, use live chat or text support with your order number.
- Return or exchange issue: Review the shipping and returns page before contacting support.
- Refund delay: Provide the order number, return tracking number, refund amount and payment method.
- Missing or delayed package: Save carrier tracking, shipping emails and delivery confirmation.
- Store purchase complaint: Contact the store where the purchase was made, then escalate to customer support if needed.
- Gift card problem: Keep the gift card number, purchase receipt and balance information.
- Product quality complaint: Take photos of the item, tag, receipt, order number and defect.
- Account or privacy request: Use the official support email or privacy/contact instructions on TrueReligion.com.
- Formal written complaint: Send a concise letter to the True Religion corporate address after verifying the correct mailing address.
What to Have Before Contacting True Religion
Whether you contact customer care, a store or the True Religion headquarters, gather the details that help support review the complaint.
- Order number, receipt number or store purchase receipt
- Email address used for the order or True Religion account
- Item name, size, color, SKU or style number
- Purchase date, delivery date and return date if applicable
- Tracking number for shipments and returns
- Photos of defects, damage, wrong items or packaging problems
- Gift card number or balance information if the issue involves a gift card
- Names of store employees or support agents already contacted
- A short explanation of the resolution you want, such as refund, replacement, exchange, store credit or written response
Online Order, Shipping and Missing Package Complaints
Online order complaints are one of the most common reasons customers look for True Religion corporate office information. These complaints may involve delayed shipping, missing packages, wrong items, canceled orders, duplicate orders, checkout problems or an order that shows delivered but was not received.
Start by checking your order confirmation, shipping email and tracking number. If the package is missing, document the delivery status and contact the carrier if needed. Then contact True Religion support with the order number, tracking number, delivery address and the exact problem.
Returns, Exchanges and Refund Issues
Return and refund complaints may involve return labels, refund delays, final sale items, items returned outside the return window, exchanges, store credit, wrong refund amounts or returns that tracking shows were delivered but not processed. Before escalating, review the True Religion return policy and gather your proof of return.
If a refund has not arrived, ask customer support for the return processing status, refund date and method of refund. If the issue remains unresolved, send a written complaint that includes the order number, return tracking number, item details, amount paid and the resolution requested.
Store Purchase and Retail Location Complaints
Store complaints may involve returns, exchanges, employee conduct, product availability, pricing, store credit, damaged merchandise, fitting-room concerns or a manager who would not resolve a problem. Because store purchases can be handled differently from online orders, start with the store where the transaction occurred.
If the store cannot resolve the issue, contact customer support and include the store location, date of visit, receipt, employee or manager names and photos if the complaint involves product condition.
Product Quality and Defective Item Complaints
True Religion is known for denim, stitching, branded details and casual apparel, so product complaints may involve fabric quality, seams, zippers, buttons, fading, sizing, shrinkage, missing tags or items that appear damaged on arrival. Take clear photos before washing, altering or continuing to wear the item.
For quality complaints, include the order number, purchase source, photos of the issue and whether the item was purchased online, in a True Religion store or from another retailer. If the item was bought from a department store or third-party seller, that retailer may control the return or refund process.
Third-Party Retailer and Marketplace Issues
True Religion products may be sold through department stores, outlet locations, authorized retailers and online marketplaces. If you purchased from a third-party retailer, begin with the retailer that processed the sale because it may control returns, exchanges, refunds and pricing adjustments.
If you believe a product is counterfeit or not as described, keep the receipt, product tags, seller information and photos. Contact the seller first, then contact True Religion support if you need help verifying brand information or reporting suspicious merchandise.
Gift Card, Promotion and Discount Code Issues
Gift card and promotion complaints may involve cards that do not activate, missing balances, promo codes that do not apply, sale exclusions, expired offers, discount stacking rules or order changes after a promotion ends. Keep a screenshot of the offer, the purchase receipt and the checkout page if a discount did not work.
When escalating a promotion issue, explain whether the offer was advertised by email, text, social media, the website, a store or a third-party retailer. Include the offer code, expiration date and item that did not qualify.
True Rewards, Account and Email/Text Issues
Account complaints may involve login problems, missing order history, marketing texts, email preferences, reward issues, password resets or trouble accessing customer support. Use the official customer support email, live chat or SMS route and include the account email tied to the issue.
If you are trying to stop marketing emails or texts, use the unsubscribe option in the message or contact support with the phone number or email address you want removed.
Employment, Careers and Store Job Questions
For job applications, interview questions, store employment concerns, payroll questions or workplace issues, start with the store, hiring manager or careers contact connected to the position. Retail store jobs and corporate positions may have different hiring processes.
Current or former employees should keep copies of schedules, pay records, application emails, offer letters and written communications before escalating an employment-related issue.
Wholesale, Licensing and Business Inquiries
Business inquiries may involve wholesale, licensing, distribution, collaborations, vendor questions or brand partnerships. These inquiries should be routed through official corporate or business contact channels rather than ordinary order support.
If contacting the True Religion corporate office about a business matter, include your company name, reason for inquiry, product category, market, contact information and any existing relationship with the brand.
Fraud, Fake Support Numbers and Counterfeit Warnings
Be careful when searching online for the True Religion corporate phone number, refund support or discount codes. Scammers may create fake support numbers, fake outlet websites, counterfeit product listings, phishing emails, fake shipping notices or social media ads that imitate the brand.
- Use TrueReligion.com, the official store locator and official support contact routes.
- Do not share your account password, one-time passcode or full card number with someone who contacts you unexpectedly.
- Be cautious of fake outlet websites offering unrealistic discounts.
- Verify order emails and tracking links before entering payment information.
- Contact your bank or card issuer if you believe a charge is fraudulent.
How to Escalate a True Religion Complaint
If your issue remains unresolved, use a clear escalation process before sending a complaint to True Religion headquarters.
- Start with the original purchase route: Contact TrueReligion.com support, the store, or the third-party retailer that processed the sale.
- Document the issue: Save receipts, order confirmations, tracking numbers, photos, support replies and chat transcripts.
- Use official support: Email **@**********on.com, use live chat or text 1-855-928-6124.
- Ask for a case update: Request the status of your refund, exchange, return, missing package or quality complaint.
- Escalate in writing: If support does not resolve the problem, send a concise written complaint to the True Religion corporate address.
- Verify the address: For formal or legal notices, confirm the correct corporate entity and current mailing address before sending documents.
A strong complaint should include the order number, item details, date, amount, what happened, who you contacted and what resolution you are requesting.
True Religion Reviews and Complaints
This is a new CorporateOfficeHeadquarters.com page for True Religion, so there may be limited or no current COH review themes yet. Visitors may use the review section below to share experiences with True Religion corporate office contact, online orders, returns, refunds, store purchases, product quality, shipping problems, gift cards or customer support.
When posting a review, include the order date, store location if applicable, item purchased, issue type, support route used and whether True Religion responded. Reviews are individual customer experiences and may not represent every customer or store.
About True Religion
True Religion is an American apparel and denim brand founded in 2002. The company is known for jeans, denim jackets, casual apparel, branded stitching, the horseshoe logo and fashion products for men, women and kids. True Religion sells through its official website, stores, outlets and select retail partners.
Customers searching for True Religion corporate office, True Religion headquarters, True Religion corporate address, True Religion corporate phone number or True Religion complaints are usually trying to reach beyond a standard order support request for escalation, refund help or company contact information.
True Religion Competitors
True Religion competes with other denim, apparel and fashion retail brands. Customers often compare these companies for denim quality, sizing, return policies, pricing, product availability, outlet discounts, shipping speed and complaint resolution.
- Levi Strauss Corporate Office
- Wrangler Corporate Office
- Lucky Brand Corporate Office
- AG Jeans Corporate Office
- Gap Corporate Office
- H&M Corporate Office
- Banana Republic Corporate Office
Related Resources
- True Religion Contact Us – official customer support, email, text and live chat information.
- True Religion Shipping and Returns – official return, exchange and shipping information.
- True Religion FAQ – official help for common order, shipping and return questions.
- True Religion Store Locator – find a True Religion store near you.
- True Rewards Terms – official terms for True Religion rewards and loyalty information.
- CustomerServiceNumbers.com – customer service phone number and complaint resources for major companies.
- ChargeOnMyCard.com – help identifying unfamiliar apparel, retail, subscription or card charges.
- ThinkItsAScam.com – scam warnings for fake support numbers, phishing emails, refund scams and counterfeit shopping sites.
- ZeroStars.org – consumer reviews and complaint resources.
Frequently Asked Questions
Where is True Religion corporate office?
True Religion corporate office contact information is associated with 2030 E Maple Ave., El Segundo, CA 90245. Because public records may show different suite numbers or older addresses, verify the correct address before sending formal legal notices.
What is the True Religion headquarters address?
The True Religion headquarters address commonly shown in current business and contact listings is 2030 E Maple Ave., El Segundo, CA 90245. Customer support may also use specific mailing or support addresses listed on TrueReligion.com.
What is the True Religion corporate phone number?
True Religion support can be reached by text at 1-855-928-6124. A customer service phone number also appears as 1-833-878-5326. Email support is available at **@**********on.com.
How do I file a True Religion complaint?
Start with True Religion customer support by email, text or live chat. Include your order number, item details, receipt, tracking number and photos if relevant. If the issue remains unresolved, send a concise written complaint to the corporate address after verifying the correct mailing address.
Who should I contact for a True Religion return or refund?
For a True Religion return or refund, start with the official shipping and returns page and customer support. If the item was purchased from a third-party retailer, that retailer may control the return or refund process.
Can True Religion corporate help with a store purchase?
For a store purchase, start with the store where the transaction occurred. If the store cannot resolve the issue, contact True Religion customer support with the receipt, store location, purchase date and item details.
How do I contact True Religion about a missing package?
Contact True Religion support with your order number, tracking number, shipping address and delivery status. If the carrier marked the package delivered, include any carrier claim or delivery confirmation details.
How do I report a counterfeit True Religion product?
Keep the seller information, photos, receipt, listing and product tags. Contact the seller or platform first if you bought from a marketplace, then contact True Religion support if you need to report suspicious merchandise.
Does True Religion have live chat?
True Religion lists live chat as a support option during posted support hours. Customers may also email **@**********on.com or text 1-855-928-6124.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate office addresses, headquarters phone numbers, company contact information and consumer complaint resources for many years. The site helps visitors find corporate contact details, understand escalation routes, compare companies and share reviews about real customer experiences.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with True Religion Apparel, Inc., True Religion Sales, LLC or TrueReligion.com. This page is for informational purposes and is intended to help consumers find corporate office information, headquarters contact details, complaint routes, reviews and escalation resources. Company names, logos and trademarks are the property of their respective owners.
Share Your Experience
Have you contacted the True Religion corporate office, customer support team, a retail store or the online order department? Share your review below. Helpful reviews include the order date, item purchased, store location if applicable, issue type, whether the complaint involved shipping, returns, refunds, product quality, gift cards, rewards or customer service, and whether True Religion responded to your complaint.