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Volkswagen, New Atlas Defective! I purchased a new 2025 Atlas on 4/9 (5 days ago). Car net function was malfuctioning before I even drove off the lot. I was assured this was a minor issue and would be fixed no problem. I brought it back the next day (As advised). They replaced it for free and gave me a rental. 4/13 the screen pixilated/blurry and hazard light blinking. It resolved the next day (4/14) but settings in screen like climate control were not there and had to be redone. I called dealer, I had a scratch also they were fixing on 4/21 and would look at screen. I asked for my tradein back and return the vehicle due to concerned about so many issues and I have not have the car even a week yet. I was told no, they told me my trade is has already been processed with the DMV. I called Volkswagon customer service. I was told they opened a case but could not talk about my options until the car is serviced again. I had them call the dealership (Volkswagon Turnersville NJ) and they stated they cannot push my service appointment to sooner. I find this unacceptable. I have to wait a week for my car to be checked But when they wanted me to drive off the lot with the car net issue, they offered to fix it the next day. This is a brand new car, I should be seen right away, not have to wait a week.

Volkswagen, Leak. In February of 2024 we brought an engine light issue to the Volkswagen dealer where the car was purchased.We were told it was a loose gas cap and if the light went on again to be in touch. We are 35-40 miles from the dealership. We again called in the summer.Told same.Again when it happened they said it was the gas cap.Replaced the gas cap.Again when it happened they found a leak in a line.This was in Late August.it was replaced.Then in the fall we brought to their attention with pictures fluid on the drive appearing to be oil.We were told everything was ok. Forwarding to Early 2025 we went for 50,000mile Warranty check in per a flyer from the dealership noting NO fee. We were told when there thst it would Be $660.for the maintenance check up.I told them we had a flyer and the service person said he had not heard of any such thing.I sent him the flyer.We did not stay and spend the $660.The service note said we requested the brakes be bled.Never did that and no idea it is something that gets done.

We found the oil to be two quarts down. In the fall the car had been picked up,checked and brought back stating nothing wrong. Still spots on driveway.

Took car for oil change and leak was ascertained by a Volkswagen tech. VW dealership said bring car to us for next oil change we will ‘see’if we can do something.5-10000mes he said for oil change but bring it at 5000miles.Took the vehicle to shop and 2 leaks were found.The 2021 Jetta has a common oil leak issue. As per now we are waiting for a backordered part to fix the issue. Not fair.This was happening prior to 50000 miles.It started at 43,000miles. So we are stuck with the repair bill on something that was happening and they chose to not own. I sent copies of driveway spots as well as get your 50,000mile check up. No one at all was honest is my point of view. We were.

Volkswagen, Credit Incompetance. Credit misapplied a payoff for my car, inactivated my account, stopped my autopay, removed the lien. Took a year to pay that money back to a dealer. Then threatened me with repossession when I had no account to pay against and had a title in hand. After 4 Volkswagen vehicles I will Never buy another one.

Volkswagen, 1999 VW Beetle. Love this car, and after 26 amazing years of service (and being cared for) I have to let it go. Mainly because of the plastic components of the dash and etc. are falling apart. If I had the skill I’d find a way to do it myself. It initially had some troubles with the electric windows but that was resolved pretty quickly with changing the inside clips with a recall if I remember correctly. I’m writing because I want you to bring back that version of the Beetle. I didn’t know until I started looking for a used Beetle that you stopped having a hatchback in around 2000 I was told. Talk about shooting yourself in the foot. I have transported so much with the hatchback but when I saw just the trunk version yesterday it’s making me rethink even purchasing one. I don’t care if you make it an anniversary edition or whatever you want to name it, but the 1999 I had was the best New Beetle there was. I also prefer having the round lights in front and back, and the way the hood and hatchback is shaped it looks like it’s smiling coming and going. One happy little car that brought me so much joy. I’ve heard some things about making it look more aggressive for men, and how it was supposedly wasn’t bringing in as many men, and I’ve talked to men and they love the car too, they just need more leg room… so maybe there’s a few models and one is a 2-seater (or a longer version) for those that are taller. Maybe this next one will be a hybrid — not full electric. I want to be able to to travel across country without being tied half the time to electricity. I’m fine if you reintroduce the original bug too, but please make it automatic. I don’t like driving stick. And maybe have more metal or durable materials so the plastic doesn’t start breaking apart. I like how they stopped using leather on the doorways because that wasn’t fun when it starts to fall off the interior doors. Take all the best features and give us another very reliable, happy car.

Volkswagen, Dealership Turn over my Fob to an organize covert person. I am being electronically hacked living here in Alabama; I purchased my 2024 Volkswagen Taos in 6/2024, in Jan 2025 someone at my dealership allowed assess to my vehicle, a fob was ordered and my vehicle has been entered and started while I was in the credit union taking care of business on 1/22/25. My safety is jeopardize in allowing assess to my vehicle and I fear for my safety and the thief of my vehicle. Net Care have information on how many times my vehicle was registered prior to my reporting this to the dealership on 1/24/25. I need my locks changed or a different vehicle. I will wait to hear back from you regarding this matter. I don’t believe that one can get a key to my new VW vehicle without proper authorization and information, therefore Hiley Volkswagen is responsible for this incident. The GM seemed very unconcerned about this when I spoke with him about this incident. I need your assistance.