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  • Weis Markets Corporate Office, Headquarters & Phone Number

Weis Markets Corporate Office, Headquarters & Phone Number 

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Weis Markets corporate office is located in Sunbury, Pennsylvania. This page provides the Weis Markets headquarters address, corporate and customer-service phone numbers, complaint-escalation guidance, Human Resources information, and links to official customer resources.

Weis Markets Corporate Office and Headquarters Information

Weis Markets Headquarters Overview

Important phone-number correction: The complete Weis Markets customer-service number is 1-866-999-9347. Callers seeking general customer service should select option 5.
Weis Markets corporate office headquarters in Sunbury Pennsylvania
Weis Markets corporate office and headquarters in Sunbury, Pennsylvania.

Weis Markets Corporate Office vs. Customer Service

The Weis Markets corporate office and customer-service department serve different purposes. The corporate office is appropriate for business correspondence, executive matters, investor-related communication, and concerns that remain unresolved after normal customer-service channels have been used.

For store experiences, product concerns, Weis Rewards questions, online orders, refunds, or employee conduct complaints, customers should normally begin with the local store or Weis Markets customer service.

Reason for Contact Recommended Contact
Store purchase, pricing, checkout, or employee concern Local store manager, followed by customer service if unresolved
General customer complaint 1-866-999-9347, option 5, or the official feedback form
Weis Rewards, club card, or promotion 1-866-999-9347, option 1
Pharmacy question 1-866-999-9347, option 2, or the local pharmacy
Business, organization, or gift-card inquiry 1-866-999-9347, option 3
Party platters or gift baskets 1-866-999-9347, option 4
Job application Weis Markets careers website
Current employee HR question Manager or internal employee and HR resources

Weis Markets Customer Service Hours

According to the official Weis Markets contact page, customer service is generally available during the following hours:

  • Monday through Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: 8:00 a.m. to 4:30 p.m.
  • Sunday: 8:00 a.m. to 4:30 p.m.

Hours may change on holidays. Customers should consult the official contact page before calling when timing is important.

Weis Markets Complaint Escalation

Customers with a Weis Markets complaint can use the following escalation process:

  1. Start with the local store. Ask for the department manager or store manager when the issue involves a purchase, employee interaction, checkout, pricing, or store condition.
  2. Contact customer service. Call 1-866-999-9347 and select option 5.
  3. Submit written feedback. Use the official Weis Markets feedback form so the company receives the store location and details in writing.
  4. Escalate unresolved matters. Write to Weis Markets, Inc., 1000 South Second Street, P.O. Box 471, Sunbury, PA 17801. Include previous case numbers and the dates of earlier contacts.

Information to Include in a Weis Markets Complaint

Providing complete information can make it easier for the company to investigate a concern. Include:

  • The Weis Markets store location and store number, if known
  • The date and approximate time of the visit
  • A receipt, order number, or transaction number
  • The product name, price, UPC, lot code, or expiration date when relevant
  • The names or job titles of employees already contacted
  • A concise description of the problem
  • The resolution requested, such as a correction, refund, replacement, or response

Avoid including full payment-card numbers, passwords, Social Security numbers, or confidential medical information in a public review.

Pricing, Checkout, and Payment Complaints

For an incorrect price, duplicate charge, produce-weight discrepancy, coupon problem, or payment-card issue, retain the receipt and speak with the store’s customer-service desk or manager. Identify the item and the shelf, advertised, or expected price.

If the store cannot resolve the matter, contact Weis Markets customer service or submit the feedback form. Customers disputing a card transaction should also review the charge with their bank or card issuer.

Weis Rewards and Club Card Support

Customers with questions about a Weis Rewards account, club card, gas rewards, or a promotion can call 1-866-999-9347 and select option 1. Account changes may also be available through the customer’s My Weis account.

Do not post a full Weis Rewards number, password, telephone number, or account details in the public comments section.

Weis2Go Online Order Support

For a missing Weis2Go item, substitution, pickup problem, delivery concern, or order adjustment, Weis Markets instructs customers to contact the store that prepared the order. Have the order confirmation and affected item information available.

DoorDash may provide delivery for participating orders, but product replacements, missing items, or reimbursements may still need to be handled through the Weis Markets store associated with the order. Review the Weis2Go Online FAQ for current instructions.

Returns, Product Quality, and Recalls

Customers seeking a refund or replacement should bring the product and receipt to the store when possible. The company’s return policy provides additional guidance for product-quality concerns.

For a recalled product, stop using or consuming it and follow the recall notice. Weis Markets advises customers to discard the affected item or return it to a store for a refund. Current notices are posted on the recalls and safety information page.

Weis Markets Human Resources and Employment

Weis Markets does not prominently publish a general public Human Resources phone number on its customer-facing website. The corporate-office number should not automatically be treated as a direct HR line.

Privacy and scam warning: Do not post Social Security numbers, employee identification numbers, payment-card details, passwords, prescription information, or other private data in the comments. Job applicants should use the official Weis Markets careers website and should be cautious of unsolicited requests for money, gift cards, banking details, or account passwords.

Is the North Fourth Street Address the Weis Markets Headquarters?

No. The Weis Markets location at 1100 North Fourth Street in Sunbury is Weis Markets Store #36. The corporate headquarters is located at 1000 South Second Street, P.O. Box 471, Sunbury, Pennsylvania.

Customers contacting the North Fourth Street location should be aware that it is a retail store and not the corporate office.

About Weis Markets

Harry and Sigmund Weis founded the company in Sunbury in 1912. Weis Markets has since developed into a regional supermarket company with more than 200 stores across Pennsylvania, Maryland, Virginia, West Virginia, New York, New Jersey, and Delaware.

The company sells groceries, fresh produce, meat, seafood, bakery products, prepared foods, pharmacy products, and private-brand merchandise. Weis Markets, Inc. is publicly traded on the New York Stock Exchange under the symbol WMK.

Weis Markets Reviews and Common Customer Feedback

Reader comments submitted to CorporateOfficeHeadquarters.com have included individual reports concerning checkout assistance, produce pricing or scale discrepancies, payment-card acceptance, employee interactions, and product availability. Other readers have submitted favorable product feedback, including comments about Weis private-brand and no-sugar-added products.

These comments reflect individual customer experiences and should not be interpreted as independently verified statements about every Weis Markets location. Including the store, date, receipt details, and steps already taken can make a review more useful to other readers.

Weis Markets Competitors and Related Corporate Offices

Weis Markets competes with regional supermarkets, national grocery chains, discount grocers, and supercenter retailers. Readers researching supermarket corporate offices may also be interested in:

Official Weis Markets Resources

Frequently Asked Questions

What is the Weis Markets corporate office phone number?

The Weis Markets corporate office phone number is 1-570-286-4571.

What is the Weis Markets customer-service number?

The complete customer-service number is 1-866-999-9347. Select option 5 for general customer service.

Where is Weis Markets headquarters?

Weis Markets headquarters is at 1000 South Second Street, P.O. Box 471, Sunbury, PA 17801.

Is 1100 North Fourth Street the Weis Markets corporate office?

No. That address is Weis Markets Sunbury Store #36. The corporate office is on South Second Street.

How do I file a complaint with Weis Markets?

Begin with the local store manager. If the complaint remains unresolved, call customer service at 1-866-999-9347, option 5, or submit the official customer feedback form.

What is the Weis Markets Human Resources phone number?

A general public HR phone number is not prominently listed on the official customer website. Applicants should use the careers website. Current employees should use internal HR resources or contact their manager.

Does Weis Markets have a customer-service email address?

Weis Markets does not prominently list a general public customer-service email address. Customers can submit written concerns through the official feedback form.

Who handles a missing Weis2Go item?

Contact the Weis Markets store that prepared the order. Keep the order confirmation and affected product information available.

How do I report an incorrect price or overcharge?

Take the receipt to the store’s customer-service desk or manager. If the store does not resolve the concern, contact Weis Markets customer service or use the feedback form.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate addresses, phone numbers, official resource links, and a public forum for customer reviews. Company details should always be confirmed through official resources before sending sensitive information, traveling to an office, or making an important business decision.

Page Update

This page was updated on August 5, 2026, to correct the customer-service phone number and add current customer-service options, complaint-escalation guidance, HR information, Weis2Go support, return and recall resources, and clarification of the Sunbury corporate and retail-store addresses.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Weis Markets, Inc. This page is provided for informational purposes and as a forum for customer reviews, complaints, ratings, and feedback. Phone numbers, hours, policies, and department options may change.

Weis Markets Corporate Office Complaints, Reviews, and Feedback

Share your experience with Weis Markets in the comments below. Reviews may cover store service, product quality, checkout assistance, pricing, Weis Rewards, pharmacy service, Weis2Go orders, refunds, or responses from customer service. Do not include confidential personal, financial, medical, or employee information.

Weis Disappointing Credit Card Issue

April 21, 2025

Weis, Not accomodating for seniors! Recently went shopping for my disabled mother with her UPMC shop healthy card. It’s a Debit Mastercard that allows healthy items to be bought. Weis employee stated they don’t accept these cards with a prissy ass attitude. The card literally says accepted anywhere Mastercard is accepted. Disgusting!

M K

Weis Best No Sugar Added Ice Cream

November 9, 2024

Weis, I have been shopping Weis for 20 + years. I am a diabetic and watch my sugar very closely. Most people think you have to give up many things you like when you are diabetic. Recently, I took advantage of a Bryers Carb Smart ice cream offer which the Macungie store offered. I did not like it. Conversely, I tried the Weis Brand No Sugar Added Ice Cream and found it to be superior in flavor and consistency. I will be purchasing this in the future. My go to ice cream. Thank you for caring enough to offer this product.

A P

Weis Markets East Norriton PA Over-Charge Produce

October 27, 2024

Weis Markets, Bad attitude of staff and over-charged items. We shopped today at Weis in East Norriton PA (store #233) and checked out using one of the cashiers on duty (Beth). The cashier was very unpleasant and acted annoyed that she had to actually work. Not sure if the scale was faulty or if she had an item resting on the scale when she weighed several of our produce items, but we noticed the asparagus being rung up as $10.68 which appeared to be very high, so we asked that it be taken off our order. The cashier acted very annoyed and asked for the manager to help take the item off. The manager strolled over and didn’t even acknowledge us or apologize for the apparent weighing issue. She ended up crediting us $5.24 instead of reversing the entire amount of $11.68 and re-weighing the item. When we arrived home, we weighed each produce item on our kitchen scale and discovered that we were over-charged for each produce item. For the four produce items we purchased, we were overcharged by a total of $4.88. This doesn’t seem like a lot of money, however it is the poor attitude of both the cashier and the management staff that we feel is unacceptable for a store that we have been shopping at for the past 11 years. Considering that there are two other major grocery stores nearby, this type of employee attitude may certainly cause Weiss to lose customers.

R F

Weis Markets Self-Check Out Issue

October 3, 2024

Weis Markets, Self-check out. Yes, I use the self-checkout at Weis, but it is so stupid in many ways. 1st if someone has over 20 items they must go to the cashier if the store still has one. 2nd really you should have less of the self-checkouts to be honest. 3rd having as many as they do and not having the employ doing their job only when it tells you to wait for cashier. mistake may not be on your end, but Weis needs to have it set up like Price Chopper does with someone right there to watch. not standing in the back talking. Helpful hint for you Weis take out a row and put a podium there have it large enough so two workers can fit there and watch each check out on their side. make sure you have a monitor to watch. Or just put them back to work the right way and put registers back.

P