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  • Reach Out To Giant Corporate Office – Review and Complaints

Reach Out To Giant Corporate Office – Review and Complaints 

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Giant Food Stores’ Corporate Office in the United States is headquartered in Carlisle, Pennsylvania. Below are comprehensive details about Giant Food Stores’ corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact Giant Food Stores Corporate Office Headquarters

Giant Food Stores Corporate Office: Overview

Giant Food Stores Corporate Office

Maps and Directions to Giant Corporate Office Address

A Snapshot of Giant Food Stores’ History

Founded in 1923, Giant Food Stores, also known simply as Giant, has grown into a leading supermarket chain in the United States, primarily operating in Pennsylvania, Maryland, Virginia, and West Virginia. Known for its wide range of groceries and emphasis on quality and value, Giant has become a staple in the communities it serves.

The Supermarket Industry and Giant Food Stores’ Position

In the competitive supermarket industry, Giant Food Stores faces competition from national chains like Walmart, Amazon, Kroger, Publix, HEB, Conns, Meijer, Albertsons, Costco and Aldi, as well as regional players. The company distinguishes itself with a focus on local community needs, offering fresh, quality products, and a commitment to sustainability and responsible sourcing.

Giant Food Stores’ Customer-Centric Approach

Giant Food Stores’ success is attributed to its dedication to customer satisfaction, providing a diverse range of products, convenient shopping experiences, and innovative services like online ordering and home delivery.

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Disclaimer:

CorporateOfficeHeadquarters.com is not affiliated with Giant Food Stores. This content is for informational purposes and is designed to offer a platform for reviews and user feedback.

Giant Food Stores Corporate Office Reviews and Feedback

We encourage you to share your experiences with Giant Food Stores’ corporate services. Your feedback in the comment section is invaluable, providing insights that help others understand Giant Food Stores’ operations and customer service

2.2
Rated 2.2 out of 5
2.2 out of 5 stars (based on 3,749 reviews)

JR Food Mart Customer Service Issue

Rated 1.0 out of 5
February 26, 2024

Unprofessional customer at the register up front! Unprofessional customer service I was at the scan machine trying checking lottery tickets . I notice the machine was not scanning appropriately so I ask the young lady that work there, could she scan it at the register. She walked off unprofessionally without helping attitude nasty, every time you go inside the store her attitude is terrible all the time. Please someone inside the store at the time and you will see for yourself. Terrible experience

Ms.

Hyundai Peeling Paint Issue

Rated 1.0 out of 5
February 21, 2024

Horrible. This whole situation with the PEELING PAINT on a car that is garage kept with 50,000 miles (Hyundai Santa Fe) We have, for generations, been a Hyundai family if I’m not mistaken it adds up to about 13 vehicles. I have called every local service manager, and guess what? They are out of the office & NEVER a return call and it’s been 5 months. I have been patient and had every intention to stay that way…we have been bamboozled by your company and your CHEAP Korean paint.

Susan Baxter

GL Homes Estero FL Warranty Issues

Rated 1.0 out of 5
February 18, 2024

Punch Out list not finished before closing; 6 weeks getting nowhere with damaged interior surfaces. Losing faith in GL Homes! We have been trying to get damaged surfaces fixed two weeks before closing. Our Construction managers did not deliver the promised solutions. We unfortunately closed on the home on January 29th and the Warranty department is giving us lip service. We want to communicate with only one person. We want to hire professional contractors. Photos have been uploaded to the Warranty App. Letters have been sent to Warranty. We are getting nowhere, nothing has been done but scheduling faucet fixtures squaring by plumber in 2 weeks!! My yard looks like a junkyard! We had to purchase a shop vac and vacuum a bag full of concrete out of our driveway. All our windows are Severely Scratched and need to be replaced. All our doors and hardware are shoddily hung. Our upgraded $7,200 handrail and staircase have holes, and unevenly finished cracked edges and need to be refinished by a professional. Our floors’ white grout is dirty and uneven, and the tiles are chipped. Our both upstairs tubs are deeply scratched and rusting and need to be Changed. Our upstairs mirror and sink are chipped and they need to be replaced. The upgraded front door’s windows are scratched and terrible paint job. All the thresholds are damaged and need to be replaced. We built a new home because we wanted a new home and new surfaces. Not surfaces that look 100 years old. Our son is building next door. Our friend is building 4 doors down. We believed in GL Homes’s reputation, which advertises the ultimate in quality. We loved the sales team and the nice contemporary Architectural Design of the homes. The Exquisite entrance Waterfall, the community, location, and underground utilities. We want to communicate with someone in management. We cannot have our furniture delivered. We cannot have our steps and upstairs finished. We want Priority so remedies can commence in the correct order immediately. We have been pushed around for 6 weeks. We are not marking every surface that needs to be fixed. It took me one hour just to mark one step, as is shown uploaded in the Warranty App. My uploading of the front door was closed. It was written every problem needs a separate ticket. Why didn’t the construction managers, and warranty supervisors upload anything before we closed or even after?? Please call us tomorrow. Gulayse Ergun (330)705-2770 RiverCreek, Estero, Florida. My housekeeper and I have been working 6 days just to clean the dirt and grout cement on tiles.!! No finished surfaces were protected. Countertops were used as sawhorses. The master bathtub surround metal sticks out like a sharp sword – who would approve of this, why wasn’t a round corner installed? More photos are uploaded onto the warranty app. This is not my job to be marking and cleaning for 2 weeks. Someone needs to come from the Corporate office, be our guest for dinner, and firsthand witness what we are Struggling with. Instead of being happy with our new home and moving in, we are horrified at the damages and shoddy workmanship. We need your help. ASAP

Gulayse and Hulusi Ergun

Jim n Nicks Customer Service Issue

Rated 1.0 out of 5
February 15, 2024

On February 14th, 2024 around 8:44 p.m. I purchased meals for our family which was two double burger meals and hot wings. The double burger that I bit into had a latex glove in the middle and wrapped around the bottom. After the contact with the latex, my mouth experienced a breakout and a swollen throat. Negligence, pain, and suffering! I drank Benadryl to resolve the problem.

Jimmy Hyde iii

Jersey Mikes Customer Service Issue

Rated 1.0 out of 5
February 12, 2024

Bad Customer Service blaming third-party website!

21040-F Frederick Rd, Germantown, MD 20876

Has no idea why I have gotten charged for food that is not available to pick up. Told to contact the manager, and then 18 minutes later, I was told to contact their website. If you are in need of food in exchange for your money, do NOT come to this location. I told him it was not in the system and that I needed to come back to speak to David Campos. Alejandro Castillo was not able to do anything after asking to view my email confirmation, my text messages, and then their website.

It is unacceptable to place blame on the customer for their third-party app.

My time has been wasted with no energy to fuel my frustration.

41 mins

No food

Must return to the store for a possible refund if the manager chooses to respond, instead of calling me during his work shift tomorrow at 11 -6 / or so, told by Alejandro Castillo.

Mrs. Ashley S. Thomas

Giant Springhouse PA Worst Store

Rated 1.0 out of 5
February 22, 2024

Giant Springhouse PA. I went to pick up some items and stood in line to use my SNAP card, the card does not work, and I had a snapshot of it on my phone which I have used many times at various Giant stores. When the cashier rang up my order and I showed her the snapshot of my SNAP card, she told me that they don’t enter the account number manually which I told her that I have used it at various Giants with no issues. She proceeded to be rude to me telling me she will not enter the information even though I had my photo ID with me and also my debit card with my name on it. She refused so I could not get my groceries since I did not have any other payment options. Then she told me that I needed to put the groceries back which I refused. This was embarrassing and humiliating. This happened at the Giant in Springhouse, PA store and the woman who came over was a short woman with short dark hair and glasses. She then told me that they don’t do that and I told her all the other Giants do because the SNAP card magnetic strips always wear off and it takes months to get a new one. I WILL NEVER SHOP AT THAT STORE AND WILL TELL OTHERS NOT TO PATRONIZE THAT STORE!! They are the WORST store that I have ever been to.

Diana McCook

Giant Food Stores Checkout

Rated 3.0 out of 5
January 14, 2024

I have shopped a my local giant for years, happy with the quality and prices…the only reason this isn’t 5 stars is because of the move to only self-checkout. I tried it a couple of times. most of my items are fresh vegetables and meat, so it is a super pain to try to ring out food that doesn’t have a scan, and after getting change for a $20, when I put in a $50 (on 2 occasions – and the manager wouldn’t fix it either time) I am done with self-checkout. lately, there have been no human checkouts more and more, before 7:00 pm. I have learned to check first, then leave if I see only the self-checkout open – I really hope Giant Food Stores does not continue this trend. I’m starting to look around for a different grocery store, that I can count on to get food from when I go there. Is Giant Food Stores abandoning human checkout?

joe

Attn. Giant Food Home Office - Complete humiliation

Rated 1.0 out of 5
November 18, 2023

I have never been so humiliated in my life before. I was accused of stealing food at the Herndon location. The express check-out woman must’ve been upset because she called me out for having too many items in my cart, which was max 20 I moved out of the express lane and counted, and I only had 15 then again did self-check out and asked her to count my items if she did not believe me. She moved away and then my machine was doing something so she came over and started taking things out of my cart and re-scanning I wasn’t sure what she was doing so I asked her to void the whole transaction. I then went to Lane 11, which had a very nice woman who checked me out, Unbeknownst to me the express lane woman told the manager that I had stolen a bag of groceries. Helen yelled as I was walking out the door to stop. I did not pay for those. She says again, now I’m even more embarrassed as shoppers glared They went through my cart, even though I said I had used Lane 11 to check out. The very embarrassing situation was over and Helen realized that her checkout woman was wrong. I was then offered a gift card. As a registered nurse I am very familiar with dealing with the public, however I choose to always be kind. Even if this was a situation where I did not pay for my food, perhaps a private quieter spot to go over what was in my cart would have been the humane thing to do a gift card does not even come close to satisfying the complete and utter humiliation That I experienced at the Giant in Herndon today. I will be donating the gift card at church on Sunday and pray that you redo perhaps your “tactics” if you suspect someone has not purchased an item.

Vinny

Giant Home Office - Great customer service in West Chester Pa!

Rated 5.0 out of 5
November 15, 2023

I visited the Giant Food Store on West Chester Pike in West Chester Pa. today. I had a lot of items and went to the self check out. One of your employees, Jesse, was so helpful. He was pleasant and cheerful and had to spend time assisting me since I had such a big order. He made my shopping experience extremely pleasurable. I will continue to shop at this location as I have recently moved to the area. Thank you Jesse! You are the best!!

Debbie Danzi

Giant Food Store HQ - Biased against certain groups

Rated 3.0 out of 5
April 28, 2023

The racism I have experienced at the Giant at 6800 Richmond Hwy, Alexandria, VA has come to a head! If you are white and try ordering at the deli, meat counter, or bakery, I guarantee you will be put behind every other minority! I experienced it at the deli counter, went and told the manager and she took me back to get waited on, but a week later it was back to always! Next, they hired a new pharmacist, Tae Um, who denied me my prescribed medication just because I was white! I have been shopping at Giant’s for over 50 years, and I have been using that pharmacy for over four years, getting the same medication every four weeks, and never had any state they had “special rules” precluding me from receiving prescribed medications! Now the prescription was for the 28th, and he said my doctor had to call to say I could have it “today?” Now why would a doctor prescribe the 28th if she didn’t want it filled until the 29th?? Regardless she called him and he told her ok I could pick it up at 2 pm, BUT, he sent me a message saying I had to wait until tomorrow! My insurance company rep called him and requested he recognize the doctor’s wishes and fill the prescription, but he refused! So Giant can either fire this guy and get a handle on the other racists in the store or it’s time for some good old 70’s style picketing and posting as the racism going on, not to mention the medical position he put me in, I had to go get a shot so I could walk! People watch out for these “power mongers” they are crazy!!! I had a pharmacist tell my doctor lies about me for some unknown reason, sued and Walgreens (Centreville) settled fairly quickly! These corporations hire some foreigners who received their “degrees” in foreign countries and their credentials are far below par!!

david clenney
Corporate Office Headquarters