Giant Corporate Office Headquarters 

Giant, embarrassing signage. Your stores display signs in the freezer section saying “SHERBERT” There is no such thing. The word is SHERBET. You’re embarrassing yourselves and showing your ignorance by not checking your signage before it’s displayed to the public.

Giant, was it an accident or not? Purchased 2 Giants brand Oven Roasters today, this Giants location has many competitors . Safeway is a next door neighbor. With many other nearby, we choose to shop here in trust. We opened a roaster for dinner tonight, finding 6 chicken necks along with the heart and giblets, why do yo think this is? Maybe because the consumer pays for the weight? I have another unopened roaster. I am going to do a live video opening this product. Please don’t let me see more than 1 neck. It bothers me to think that a public known business could do this. I hope it’s not done this way, passing a wasted product to the consumer . ( hidden cost)

Giant, sale on soda. had a sign for Coke buy 3 get 3 free when I went up to register they said it wasn’t sale like that anymore. It was buy 2 get 2 free. So, they would give me the sale because the sale was over and they never changed the signs. And in the confusion they took a Coke from me if the sale was buy 2 get 2 free instead of the sale buy 3 get 3 free. So, *I’m very angry. It was crowed and they didn’t want to look at the sign I was so confused about the whole thing I went home. Some of it is my fault but they were so mean about it. I was so mad I left and said i’m never coming here again. I love Giant very much. But I’m very mad at myself for not assisting and mad them for not helping me. I’m very mad at myself for letting them intimate me.

Giant, Poor customer serviceFor the last several months I have gone to use my gas rewards and found them to be missing. Today same thing. So I went to the customer service counter at the Nazareth, PA store, which is my primary store. I explained my problem, all information linked to my card was correct. I then stated it was obvious someone had access to my reward points and was using them. I then stated that I’d like to delete my current card and re-submit for a new one. I was told couldn’t do that. I then stated ” then what you’re telling me is that I must continue using my current card on which someone else is obtaining the reward points ? ” To My Amazement I Was Still Told That I Could Not Delete My Card And Be Issued A New One !!! I Politely Asked For My Card Back And Informed Them You Have Just Lost A Customer and left. I must end this in saying how absolutely ludicrous this was.

Giant Springhouse PA. I went to pick up some items and stood in line to use my SNAP card, the card does not work, and I had a snapshot of it on my phone which I have used many times at various Giant stores. When the cashier rang up my order and I showed her the snapshot of my SNAP card, she told me that they don’t enter the account number manually which I told her that I have used it at various Giants with no issues. She proceeded to be rude to me telling me she will not enter the information even though I had my photo ID with me and also my debit card with my name on it. She refused so I could not get my groceries since I did not have any other payment options. Then she told me that I needed to put the groceries back which I refused. This was embarrassing and humiliating. This happened at the Giant in Springhouse, PA store and the woman who came over was a short woman with short dark hair and glasses. She then told me that they don’t do that and I told her all the other Giants do because the SNAP card magnetic strips always wear off and it takes months to get a new one. I WILL NEVER SHOP AT THAT STORE AND WILL TELL OTHERS NOT TO PATRONIZE THAT STORE!! They are the WORST store that I have ever been to.