Giant Corporate Office Headquarters 

Giant, embarrassing signage. Your stores display signs in the freezer section saying “SHERBERT” There is no such thing. The word is SHERBET. You’re embarrassing yourselves and showing your ignorance by not checking your signage before it’s displayed to the public.

Giant, Senior citizen Issue. Senior citizens are being left out with only large can goods offered at stores. yes, size matters. No smaller 8oz cans of vegetables on shelves since covid ended. No smaller packs of fresh meats making seniors pay for family packs. seniors eat less and are on fixed incomes. What ever happen to the times where all 8oz cans like, cranberry Sauce and tomatoes Sauce or peas, and spinach etc. were on the shelves?

Giant, I shop at the Pikesville location on Old Court Road and Reisterstown Road. I go out of my way to use cashiers knowing their jobs are in jeopardy of being illuminated because of self check out. I was stressed out this morning because I went to a register with a cashier and another employee standing with her. They spent their time talking and not focused. The employee who was standing behind the cashier was showing her pictures on her phone chatting. Meanwhile I am struggling trying to bag my own groceries and make my payment. In the interim of them talking they would just look at me with no assistance. I am so frustrated with the cashiers’ behaviors when I come to Giants’. There are many other incidents of employee conduct but this was one of the worse by far. Please have management train your employees on customer assistance and sensitivity. There is a time and a place for everything and that was not the time to socialize and ignore a paying customer. I work and service people to do I am very aware of providing proper service.

Giant, I’m concerned about some employee behavior at your Bensalem, PA location. One worker, Cody, frequently calls out but seems to have no issues maintaining his position. Additionally, there have been incidents of conflicts on the property involving him and another individual, and both have a reputation among some for questionable conduct. I’m surprised these issues haven’t been addressed.

Giant, Not giving customers what they want. I noticed your meat dept did not have cubed steak to make chicken fried steak so I grabbed a pack of steaks hoping they can cube it. The fellow in the meat counter had no clue and gave me chopped steak. I told him this isn’t what I wanted and told him prior to him chopping it up. He mumbled something and gave me a smirk. I promptly left all my groceries and went to Acme which is down the street.as a member with a discount card I will never ever shop there in flour town again as when I told customer service that Giant used to sell it she was sorry about that.that kid in the meat dept needs to be retrained on customer service.