Bashas’ is a regional supermarket business operating grocery stores primarily in Arizona and New Mexico. Founded in 1932, the company operates several store brands, including Bashas’, Food City, AJ’s Fine Foods, Bashas’ Diné Market, and Eddie’s Country Store.
Consumers commonly search for the Bashas’ corporate office address or phone number when they need help with a store complaint, missing advertised item, weekly ad, digital Thank You account, product concern, refund, employee interaction, delivery order, or other unresolved customer-service issue.
How to Contact Bashas’ Corporate Office
Bashas’ maintains contact options for customer service, digital-account support, store concerns, corporate matters, employment opportunities, and parent-company inquiries.
- Company Name: Bashas’ Family of Stores
- Current Bashas’ Support Center Address: 2650 W. Geronimo Place, Chandler, AZ 85224
- Former Corporate Office Address: 22402 S. Basha Road, Chandler, AZ 85248
- Bashas’ Corporate Phone Number: 1-480-895-9350
- Bashas’ Customer Service Number: 1-800-755-7292
- Customer Service Email: ba*******************@****as.com
- Customer Support Form: Contact Bashas’ Customer Support
- Digital Thank You Account: Bashas’ Thank You Portal
- Official Website: Bashas.com
- Careers: Bashas’ and Raley’s Careers
- Parent Company: The Raley’s Companies
- Corporate Status: Privately held; no public stock symbol
Bashas’ Customer Service Hours
Bashas’ currently publishes customer-service hours of 8:00 a.m. to 8:00 p.m., seven days a week.
The former address at 22402 S. Basha Road continues to appear in older directories and search results. Bashas’ support and administrative teams moved to the newer Geronimo Place Support Center in 2023.
How to Escalate a Bashas’ Complaint
The appropriate complaint process depends on whether the issue involves a particular store, an advertised item, a digital account, a delivery order, a refund, an employee interaction, or a product-quality concern.
- Begin with the store where the issue occurred and ask to speak with the department manager or store manager.
- Keep the receipt, store address, purchase date, approximate time, product packaging, photographs, digital coupon, weekly advertisement, and names of employees involved.
- Clearly explain what occurred and state the resolution you are requesting, such as a refund, replacement, price adjustment, account correction, or management follow-up.
- If the store does not resolve the matter, call Bashas’ customer service at 1-800-755-7292 or email ba*******************@****as.com.
- For a problem involving a Thank You account, digital coupons, registration, login, or personalized circular, use the Bashas’ online support form.
- Ask for a case or reference number if one is available and keep copies of emails, photographs, receipts, and promised resolutions.
- If necessary, request that the complaint be escalated to the appropriate district, operations, merchandising, or corporate-support representative.
If an order was placed through Instacart or another third-party delivery service, determine whether the charge, substitution, delivery, or refund was processed by Bashas’ or by the delivery platform. It may be necessary to contact both companies.
A written complaint may also be mailed to the Bashas’ Support Center at 2650 W. Geronimo Place, Chandler, AZ 85224. Send copies rather than original receipts or documents.
Do not publish complete payment-card numbers, account passwords, home addresses, employee identification numbers, or other sensitive personal information in a public review.
About Bashas’
Bashas’ was founded in 1932 by brothers Ike Basha and Eddie Basha Sr. The first store bearing the Bashas’ name opened in Goodyear, Arizona.
The company expanded across Arizona through traditional supermarkets and several specialty grocery formats. Bashas’ has also developed longstanding relationships with Tribal Nations and operates Bashas’ Diné Markets serving Navajo communities.
- Founded: 1932
- Founders: Ike Basha and Eddie Basha Sr.
- Current Support Center: Chandler, Arizona
- Parent Company: The Raley’s Companies
- Parent Company Owner, Chairman and CEO: Michael Teel
- Parent Company President and Chief Operations Officer: Jen Warner
- Store Count: More than 100 stores across the Bashas’ family of brands
- Primary Markets: Arizona, New Mexico, and Tribal Nations
- Business Type: Privately held grocery retailer
- Major Store Brands: Bashas’, Food City, AJ’s Fine Foods, Bashas’ Diné Market, and Eddie’s Country Store
Who Owns Bashas’?
Bashas’ is owned by The Raley’s Companies, a privately held and family-owned grocery company headquartered in West Sacramento, California.
The Raley’s Companies completed its acquisition of Bashas’ in December 2021. The transaction brought Bashas’ and its related store brands into the same organization as Raley’s, Bel Air, Nob Hill Foods, and Raley’s O-N-E Market.
The company stated that the Bashas’ store names, Arizona operations, distribution activities, community relationships, and local leadership would continue following the acquisition.
Consumers seeking information about the parent company can visit the Raley’s Corporate Office page.
Is Bashas’ Still Owned by the Basha Family?
No. Bashas’ was owned and operated by the Basha family from its founding in 1932 until the company was acquired by The Raley’s Companies in 2021.
The Basha family no longer owns the business, although the Bashas’ name, store brands, Arizona identity, and community relationships have been retained. The Raley’s Companies is itself privately held and family-owned by the Teel family.
Who Is the CEO of Bashas’ Parent Company?
Michael “Mike” Teel is the owner, chairman of the board, and chief executive officer of The Raley’s Companies.
Teel is the grandson of Raley’s founder Tom Raley and became the majority owner of Raley’s in 2015. He returned to the chief executive position following a leadership transition announced by the company in March 2026.
Jen Warner serves as president and chief operations officer and oversees the company’s operating divisions, sales, merchandising, supply chain, digital operations, marketing, legal functions, and growth initiatives.
Bashas’ Store Brands
The Bashas’ Family of Stores operates several grocery concepts designed for different customer groups and communities:
- Bashas’: Traditional full-service supermarkets offering groceries, produce, meat, bakery items, deli foods, household products, and other everyday essentials.
- Food City: Grocery stores with a strong emphasis on Hispanic foods, fresh tortillas, meat, produce, prepared foods, and products serving multicultural communities.
- AJ’s Fine Foods: Upscale specialty markets offering gourmet foods, chef-prepared meals, premium meat and seafood, bakery products, wine, floral products, and specialty groceries.
- Bashas’ Diné Market: Stores serving Navajo Nation communities with groceries and products selected for local customer needs.
- Eddie’s Country Store: A smaller community-focused grocery format associated with the Bashas’ family of brands.
Why Did Bashas’ Move Its Corporate Office?
The Raley’s Companies established a newer Bashas’ Support Center at 2650 W. Geronimo Place in Chandler. Support and administrative team members moved from the longtime office on Basha Road to the newer location in 2023.
The support center serves as a hub for merchandising, administration, and operations supporting Bashas’, Food City, AJ’s Fine Foods, Eddie’s Country Store, and Bashas’ Diné Market locations.
Bashas’ Community Involvement
Community involvement has been a central part of the Bashas’ brand since its founding. The company has supported food banks, schools, nonprofit organizations, community events, and charitable programs throughout Arizona and the communities served by its stores.
Bashas’ also maintains a community-giving program through which eligible nonprofit organizations can submit requests. The company’s relationships with Tribal Nations and rural communities remain an important part of its regional operations.
Bashas’ Reviews, Complaints and Customer Feedback
The number of recent reviews currently visible on CorporateOfficeHeadquarters.com is limited, so the comments should not be treated as a broad measure of every Bashas’ store or customer experience.
The existing reviews have mentioned the following concerns:
- Product availability: One customer described empty shelves and difficulty finding a particular beverage at a Tucson-area store.
- Deli selection: A reviewer questioned whether the deli department at one location had been reduced.
- Weekly advertisement delivery: Another customer reported no longer receiving the printed weekly sales advertisement.
- Communication: The customer said store representatives were unable to clearly explain why the advertisement was no longer arriving.
- Store-specific decline: One submission expressed concern that a previously favored location appeared to be receiving less attention or inventory.
These comments represent individual experiences involving particular locations and services. Inventory, staffing, advertisements, store conditions, and customer service may vary among Bashas’, Food City, AJ’s Fine Foods, and Bashas’ Diné Market locations.
As additional reviews are submitted, this section can be updated to identify broader or recurring complaint patterns more accurately.
Bashas’ Competitive Landscape
Bashas’ competes in the Arizona and Southwestern grocery market on price, store convenience, fresh-food departments, local products, specialty merchandise, digital coupons, loyalty savings, and community relationships.
Three of its largest competitors include:
- Fry’s Food Stores Corporate Office – Kroger-owned Fry’s is one of Bashas’ most direct competitors in Arizona, offering supermarkets, pharmacies, fuel centers, pickup, delivery, and loyalty discounts.
- Walmart Corporate Office – Walmart competes through Supercenters, Neighborhood Markets, online grocery ordering, delivery, pickup, and broad general-merchandise selection.
- Albertsons Corporate Office and Safeway Corporate Office – These related grocery brands compete through traditional supermarkets, pharmacies, rewards programs, weekly promotions, pickup, and delivery.
Bashas’ also competes with regional and specialty grocery companies, including:
- WinCo Foods Corporate Office – WinCo competes through warehouse-style stores, bulk foods, employee ownership, and low-price positioning.
- Trader Joe’s Corporate Office – Trader Joe’s competes in specialty foods, private-label products, smaller-format stores, and value-focused grocery shopping.
Bashas’ distinguishes itself through its Arizona history, multiple store formats, local community relationships, Tribal Nation partnerships, specialty brands, and merchandise tailored to regional customers.
Related Grocery and Arizona Corporate Office Pages
- Raley’s Corporate Office
- Fry’s Food Stores Corporate Office
- Kroger Corporate Office
- Albertsons Corporate Office
- Safeway Corporate Office
- Walmart Corporate Office
- WinCo Foods Corporate Office
- Whole Foods Market Corporate Office
- Trader Joe’s Corporate Office
- Corporate Offices Located in Arizona
Additional Bashas’ Consumer Resources
Consumers looking for help with a store experience, weekly advertisement, digital account, job application, or company information may find these resources useful:
- Submit a Bashas’ Customer Support Request
- Access a Bashas’ Thank You Account
- Visit the Official Bashas’ Website
- Search Bashas’ Job Openings
- Learn About The Raley’s Companies
Frequently Asked Questions About Bashas’ Corporate Office
Where is the Bashas’ corporate office?
Bashas’ support and administrative offices are located at 2650 W. Geronimo Place, Chandler, AZ 85224.
Is 22402 S. Basha Road still the Bashas’ headquarters?
22402 S. Basha Road was Bashas’ longtime corporate-office address. Support and administrative employees moved to the newer Geronimo Place Support Center in 2023.
What is the Bashas’ corporate office phone number?
The Bashas’ corporate phone number is 1-480-895-9350. Customers with shopping, store, account, or advertisement concerns should generally call customer service at 1-800-755-7292.
What is the Bashas’ customer-service phone number?
Bashas’ customer service can be reached at 1-800-755-7292.
What are Bashas’ customer-service hours?
Bashas’ publishes customer-service hours of 8:00 a.m. to 8:00 p.m., seven days a week.
How do I email Bashas’ customer service?
Customer-service inquiries can be sent to ba*******************@****as.com. Bashas’ also provides an online support form for store experiences, account problems, digital circulars, registration, and other concerns.
How do I file a complaint with Bashas’ corporate office?
Begin with the store manager when the concern involves a particular location. If the matter is not resolved, call Bashas’ customer service, submit the online support form, or mail a written complaint to the Bashas’ Support Center in Chandler.
Who owns Bashas’?
Bashas’ is owned by The Raley’s Companies, a privately held grocery business owned by the Teel family.
Is Bashas’ still owned by the Basha family?
No. The Basha family sold the business to The Raley’s Companies in 2021. The Bashas’ name and store brands have continued under the new ownership.
Who is the CEO of Bashas’ parent company?
Michael Teel is the owner, chairman of the board, and chief executive officer of The Raley’s Companies.
What stores are owned by Bashas’?
The Bashas’ division operates Bashas’, Food City, AJ’s Fine Foods, Bashas’ Diné Market, and Eddie’s Country Store locations.
How do I get help with a Bashas’ Thank You account?
Use the Bashas’ online support form or call customer service at 1-800-755-7292 for help with registration, login problems, digital coupons, personalized advertisements, or account information.
How do I find the Bashas’ weekly ad?
Weekly advertisements and personalized offers are available through the official Bashas’ website and Thank You account portal. Offers may vary by store and account.
How do I apply for a job at Bashas’?
Job seekers can search the careers portal for positions at Bashas’, Food City, AJ’s Fine Foods, Bashas’ Diné Market, distribution facilities, and support offices.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also allows consumers to share reviews, complaints, photographs, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns and show how customer experiences differ among companies, store brands, departments, and locations.
Corporate addresses, phone numbers, hours, and leadership positions can change. Visitors should verify important information through Bashas’ or The Raley’s Companies before mailing documents, sharing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Bashas’, The Raley’s Companies, Food City, AJ’s Fine Foods, Bashas’ Diné Market, or any individual grocery-store location.
Bashas’, Food City, AJ’s Fine Foods, Bashas’ Diné Market, Thank You, Raley’s, and related names and logos are trademarks of their respective owners. Corporate information is believed to be accurate at the time of publication but may change without notice.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com.
Share Your Bashas’ Experience
Have you contacted Bashas’ customer service, worked with a store manager, used the Thank You program, or attempted to escalate a complaint to the corporate support center? Share your experience below.
When leaving a review, consider mentioning the store location, approximate visit date, department involved, customer-service channel used, whether Bashas’ responded, and whether the issue was resolved.
Do not include payment-card numbers, passwords, complete account numbers, home addresses, employee identification numbers, or other sensitive personal information.