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  • Bealls Corporate Office: Headquarters, Phone & Complaints

Bealls Corporate Office: Headquarters, Phone & Complaints 

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Bealls Inc. is a privately held, family-owned retailer headquartered in Bradenton, Florida. The company operates the bealls, Bealls Florida, and Home Centric retail brands.

Bealls Outlet and Burkes Outlet were renamed bealls in 2023. People searching for the Bealls Outlet corporate office, Bealls Florida corporate office, or Bealls headquarters are therefore looking for the same parent company: Bealls Inc.

Bealls Corporate Office Address and Phone Number

  • Company: Bealls Inc.
  • Corporate Headquarters: E.R. Beall Center
  • Bealls Corporate Address: 700 13th Avenue East, Bradenton, FL 34208, USA
  • Bealls Corporate Office Phone Number: 800-683-8039
  • Corporate Guest Services: 800-683-8039, option 1
  • Retail and Online Guest Services: 800-683-8655
  • Bealls Human Resources Phone Number: 800-683-8039, option 1
  • Guest Services Mailing Address: P.O. Box 25207, Bradenton, FL 34206-5207
  • Corporate Website: beallsinc.com
  • bealls Website: bealls.com
  • Bealls Florida Website: beallsflorida.com
  • Corporate Contact Page: Contact Bealls Inc.

Retail Guest Services hours: Monday through Saturday, 9:00 a.m. to 6:00 p.m. Eastern; Sunday, 10:00 a.m. to 5:00 p.m. Eastern.

Address clarification: 2100 47th Terrace East in Bradenton is Bealls Inc.’s Florida distribution center. It is not the main Bealls corporate office. The corporate headquarters is the E.R. Beall Center at 700 13th Avenue East.

Older directories may list 941-747-2355 as the Bealls corporate number, 941-744-4931 as a fax number, or 800-820-8792 for the credit card. These numbers are not published as the current contacts on Bealls’ official corporate and retail websites.

Bealls Outlet Corporate OfficeBealls Inc. corporate office and headquarters information for bealls, the former Bealls Outlet, Bealls Florida, and Home Centric.

Is Bealls Outlet Still in Business?

Bealls Outlet remains in business under a different name. In 2023, Bealls Inc. combined its Bealls Outlet and Burkes Outlet store names under the lowercase bealls brand.

The company also renamed its traditional Florida department stores Bealls Florida. This created the following brand structure:

  • bealls: The national off-price retailer formerly known as Bealls Outlet and Burkes Outlet
  • Bealls Florida: The Florida-focused department-store and lifestyle brand
  • Home Centric: The company’s home furnishings and décor brand
  • Bealls Inc.: The Bradenton-based corporate parent of the retail brands

Customers with questions about a former Bealls Outlet store should now use the bealls website or the official bealls store locator.

Bealls Inc. Corporate Office Versus Guest Services

The Bealls Inc. corporate office handles company-wide administrative, business, employment, media, vendor, real-estate, and management matters.

Retail and online Guest Services is generally the better contact for:

  • Online orders and shipping
  • Missing or damaged merchandise
  • Returns and exchanges
  • Refund delays
  • Store experiences
  • Bealls Rewards accounts
  • Promotional offers and coupons
  • Gift cards
  • Website or account access
  • Product questions

Call retail Guest Services at 800-683-8655 or use the official Bealls contact page.

For additional shopper-focused contact information, visit Bealls Customer Service Numbers and Reviews.

Bealls Credit Card Phone Number

The Bealls Inc. Credit Card department handles account balances, payments, statements, late fees, declined transactions, interest charges, credit reporting, replacement cards, and suspected account fraud.

Bealls store employees and corporate Guest Services may not be able to access or change a credit-card account. Cardholders should use the telephone number on the back of the card or the current credit-card contact shown above.

Bealls Rewards and Gift Card Support

Contact retail Guest Services at 800-683-8655 for questions about Bealls Rewards, missing points, reward certificates, account information, or the treatment of a reward after a return.

Customers checking a gift card without a PIN may call 800-569-9038. Bealls Inc. gift cards can generally be used at participating bealls, Bealls Florida, and Home Centric stores and their corresponding websites, subject to the current gift-card terms.

Visit the official Bealls gift card balance page to check a card online.

How to File a Complaint With Bealls

  1. Contact the store or responsible department. For a store experience, ask for the store manager. For an online order, contact Guest Services.
  2. Have the transaction information available. Provide the store number, order number, purchase date, product description, and receipt information privately.
  3. Explain the requested resolution. Clearly state whether you are requesting a replacement, refund, account correction, reward adjustment, or management response.
  4. Request escalation. Ask Guest Services or the store manager to send an unresolved complaint to the appropriate district, regional, or corporate representative.
  5. Keep a written record. Retain receipts, order confirmations, tracking information, emails, photographs, and the names or positions of employees contacted.

Store Complaints

Contact the store manager for concerns involving employee conduct, checkout problems, merchandise displays, store conditions, accessibility, pricing, or a location-specific return.

Use the bealls store locator or Bealls Florida store locator to find current addresses and local telephone numbers.

Online Order Complaints

Contact Guest Services for missing packages, incorrect products, damaged merchandise, cancelled orders, return shipping, refund delays, or account-access problems.

Have the order number, purchase date, tracking number, email address used for the order, and the requested resolution available.

Return and Refund Complaints

Return eligibility may depend on the item, purchase date, receipt, payment method, condition, and current return policy. Ask Guest Services or the store manager to explain how the refund was calculated, including any effect from coupons, promotions, rewards, or merchandise credits.

A refund involving a Bealls Inc. Credit Card may take additional time to appear on the card account after Bealls processes the return.

Privacy warning: Do not publish a complete credit-card number, Bealls account password, reward-account number, home address, private telephone number, email address, order barcode, or unredacted receipt in a public complaint.

Bealls Human Resources and Careers

Current employees should use the internal HR, payroll, benefits, ethics, or management channels supplied by Bealls. Applicants should submit applications through the official careers website rather than sending sensitive employment information through public comments.

Who Owns Bealls?

Bealls Inc. is privately held and remains owned by the Beall family. It is not part of Macy’s, Kohl’s, Belk, Ross Stores, Burlington, or TJX Companies.

Matt Beall, a fourth-generation member of the founding family, is the company’s Chairman and Chief Executive Officer. Tianne Doyle is President.

Bealls Inc. reports operating more than 660 stores across 22 states and employing more than 15,000 associates through its retail and corporate operations.

Bealls Company History

Robert M. Beall founded the company in Bradenton in 1915 as the Dollar Limit, a small dry-goods store offering merchandise priced at one dollar or less. The business later became Beall’s Department Store and expanded across Florida.

The company entered off-price retailing with its first Bealls Outlet store in 1987. Bealls Outlet became a stand-alone company within the organization in 1991 and expanded outside Florida the following year.

Burkes Outlet was introduced in markets where another retailer already held rights to the Bealls name. Bealls Inc. later acquired national rights to use the Bealls name following the bankruptcy of Stage Stores.

In 2023, Bealls Outlet and Burkes Outlet were renamed bealls, while the company’s traditional Florida stores adopted the Bealls Florida name.

Read more on the official Bealls Inc. history page.

Bealls Competitors

The bealls off-price chain competes with national discount and off-price retailers, including:

Bealls Florida competes more directly with department and lifestyle retailers such as:

Home Centric competes with home décor chains, off-price home departments, furniture retailers, and local decorating stores.

Bealls Reviews and Complaints

Customer experiences may differ by brand, store, employee, product, website, delivery carrier, and credit-card provider.

Comments submitted to CorporateOfficeHeadquarters.com have included individual reports involving rewards after a return, merchandise and display concerns, sale and Black Friday promotion expectations, refund processing, merchandise credits, and difficulty finding the department responsible for correcting a transaction.

Positive feedback has included recognition of employees who remained patient and helpful while resolving complicated return or payment problems. These comments are individual, unverified reports and do not establish the performance of every Bealls location.

Frequently Asked Questions About Bealls

Where is Bealls headquarters?

Bealls headquarters is located at the E.R. Beall Center, 700 13th Avenue East, Bradenton, Florida 34208.

What is the Bealls corporate office phone number?

The current Bealls corporate phone number is 800-683-8039.

What is the Bealls corporate address?

The Bealls corporate address is 700 13th Avenue East, Bradenton, FL 34208.

Is 2100 47th Terrace East the Bealls corporate office?

No. That address is the Bealls Florida distribution center. The main Bealls Inc. corporate office is located at 700 13th Avenue East.

What happened to Bealls Outlet?

Bealls Outlet was renamed bealls in 2023. The stores remain part of Bealls Inc.

Is Bealls Outlet the same as Bealls Florida?

No. The former Bealls Outlet stores now use the bealls name and operate as off-price retailers. Bealls Florida is the company’s Florida-focused department-store brand. Both are owned by Bealls Inc.

What is the Bealls Outlet corporate office?

The former Bealls Outlet brand shares Bealls Inc.’s corporate headquarters at 700 13th Avenue East in Bradenton. The corporate telephone number is 800-683-8039.

What is the Bealls Florida corporate office?

Bealls Florida is owned by Bealls Inc. and uses the same Bradenton corporate headquarters.

What is the Bealls customer service number?

Retail and online Guest Services can be reached at 800-683-8655.

What is the Bealls HR phone number?

Bealls lists 800-683-8039, option 1, for Human Resources.

What is the Bealls credit card phone number?

Bealls Inc. Credit Card Guest Services can be reached at 866-308-0681.

How do I contact Bealls Rewards?

Call retail Guest Services at 800-683-8655 for help with missing points, reward certificates, account information, or a reward affected by a return.

Where can I find a Bealls store?

Use the official bealls or Bealls Florida store locator. Local store telephone numbers, addresses, and operating hours can vary.

Who owns Bealls?

Bealls Inc. is privately held and owned by the Beall family. Matt Beall is Chairman and Chief Executive Officer.

Is the Florida-based Bealls connected to the former Texas Bealls chain?

The two chains were historically separate. The former Texas Bealls was operated by Stage Stores, which entered bankruptcy in 2020. Florida-based Bealls Inc. later acquired the national rights to the Bealls name and now operates bealls stores in multiple states, including Texas.

Official Bealls Resources

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com helps readers distinguish among Bealls Inc., bealls, the former Bealls Outlet and Burkes Outlet names, Bealls Florida, Home Centric, individual stores, and the Bealls Inc. Credit Card program.

This page uses current Bealls corporate, retail, brand, career, credit-card, gift-card, and store-location resources to identify the contact most likely to handle each type of inquiry.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Bealls Inc., bealls, Bealls Florida, Home Centric, the Beall family, the Bealls Inc. Credit Card issuer, or any Bealls employee.

This page is provided for general corporate contact, review, and complaint information. CorporateOfficeHeadquarters.com cannot change an order, issue a refund, restore rewards, access a credit-card account, replace a gift card, make an employment decision, or reverse a store policy.

Addresses, telephone numbers, brands, store locations, hours, return policies, promotions, rewards, credit-card terms, and leadership roles may change. Verify important information through the appropriate official Bealls website.

Share Your Bealls Experience

Have you contacted a bealls or Bealls Florida store, Guest Services, the credit-card department, Human Resources, or the Bealls corporate office? Share the brand and store involved, the approximate date, the department contacted, the response received, and whether the issue was resolved.

Please keep reviews factual and do not include sensitive personal, payment, account, order, or employee information.

Bealls Merchandise Issues

December 26, 2024

I live in Delray Beach, FL, a community with a diverse population representing various cultural and religious backgrounds. While I noticed a large display of seasonal merchandise, I asked a salesperson when items representing other traditions would be available and was told they don’t put such merchandise on display.

This response felt exclusionary and disappointing. I believe your company should strive to be more inclusive of all customers, and until this is addressed, I will not be shopping at your stores.

H G

Bealls Disappointing Customer Service Issue

December 10, 2024

Bealls, Poor process to be re-issued rewards after returning a faulty item. I made a small purchase [Manual Can Opener – $5.99] on December 6, 2024 and was told I had a $5.00 reward [which I used]. Consequently the purchase total was $1.06. I attempted to use the can opener the next day and it was faulty and would not work. On December 9, 2024, I visited the store where purchased and was told I could only be refunded the $1.06 but that they could not place the earned $5.00 reward back in my account. I made inquiry about this as it is puzzling to me that Bealls is only too happy to have me use the earned reward, but they are not willing to credit it back when I return a faulty item. I did present the purchase receipt. Since I was purchasing another brand of can opener I asked if they could charge me for that and merely deduct my $1.06 and the $5.00 earned rewards — and was told there was no provision to do that either. It is interesting that other retail stores [as well as Amazon] who offer rewards do not abide by this type of process. Please advise. The associate did say I “might” get back the rewards in “2-3 days” but she could not guarantee that. Since my previous purchases were the reason I even Had the rewards, it is poor customer service that I now, in essence, may have lost them.

C S

Bealls Disappointing Sales Issues

December 3, 2024

Bealls, Are you trying to put Bealls florida out of business ???? Over 25 yrs I have loved your store. Every Tuesday here in The Villages and Naples I go to the store You had coupons discounts etc. Now no deals For the past year your new program that stinks I have noticed I buy nothing much and no sales. Even Black Friday was awful including on line shopping. Last night 4 to 6 pm I was the only person in the store but a few employees still with nothing to do ….Who is in charge. Please, like the CEO he is like the JCPenney store. Their new CEO with ideas tanked that store. We are all very worried about Bealls florida surviving. I must tell you Kohls, Target other stores all very busy and are having great sales.

S

Bealls Great Customer Service

January 16, 2024

Vonda R. at store 807 – GREAT customer service….

I have a long story but you don’t want to hear all do my best to keep in brief.:

I had a return that mistakenly got charged rather than credited for a return. I was given Bealls card-to reimburse me for my original return and now the 2nd charge for the returned item.

I cannot remember what the card was called but I was checking out at another Bealls and was told there was $0 on the cards. I went back to the Bealls where the saga began and (here’s where it gets to great customer service) and Vonda R. – store 807 was doing her best to help get this fixed. Now this is during the Christmas rush and quite busy. She was on the phone, trying to reach someone to advise her. It seemed no one in the Bealls Company knew what it was. Now, when I say “on the phone”, it had to be almost an hour. No one could get her to the right department. When she did sort of’ connect and tried to explain what was happening, she got disconnected. I think this happened 3 times.

Poor Vonda was trying so hard, and she kept her cool (not exactly. She was sweating). She did much better than I would have done in that situation. She kept apologizing and I kept telling her I was amazed at her patience.

L G