Reach Best Western Corporate Office Headquarters 

Best Western Liberty Missouri. I have tried for 2 months now to get a contract from this hotel for a conference in April 2025. The manager, Johnny, was quite pleasant on the phone the One time I spoke to him. Now he will not take my calls, will not return my calls, I’ve sent emails upon emails with No response. My last email was sent today informing him that we will not be utilizing them because of His unacceptable customer service. It took me 2 days to get this conference set up with Hilton. You’ve lost my business forever!

Best Western, So I got a room through Travelocity at Best Western Inn, Jacksonville,AR.for 1 bed, smoking with jetted pool. Getting a room with a jetted bathtub was the whole point for getting the room which the jetted part did not work. Also I know it’s only a courtesy for the hotel to do so but I had asked for a wake up call for 7:30am and we’ll unless the phone is just like the so called jetted bathtub and not work.,Well needless to say I was 2hours late for work.I got fired but practically had to beg my boss for my job back.But I did contact management about the jetted bathtub and the appreciation of the wake up call 🤨🤔😒😤 and all he could do was say quote, “Um, Ok ma’am what is it that I can help you with”.. After I just explained to him what it was I was there in his lobby in the first place….This is the 1st time I’ve used Travelocity and it’ll probably be the last. and my boss is also doing a review for both Travelocity and Best Western along with some very important people. Thx and have a blessed evening.

Best Western, My husband and I stayed at the Best Western in Porterville Ca and we had our small dog with us that for 1 they charged $30 for her to stay which is ridiculous, but then when we went to go eat the next morning, we were told that our dog could not go in with us, even though I felt that she is a paying guest, and they refused to let her go in with us even though there was no one in the dining area at that time. I feel like if you are going to charge for an animal to stay as a guest they should be treated like a guest, I spoke to the girl at the front desk about it also and she was very rude, asking me if she was a service animal and I reminded her that by law she couldn’t ask me and she still wanted proof, So I don’t feel like I will ever stay at that Motel again.

Best Western, Good morning, Hope all is well in your area. Please be advised we have tried reaching your manage at the Best Western Aku Tiki Inn in Daytona Beach. We have left several messages, called multiple times and no answer back. We stayed at your facility 9/13 -9/16. On 9/15 our car was towed. When we picked our car, it seems to be that the Hotel Sign was on the dashboard. Supposedly The tow man did not see it, it’s not our fault. We even have proof to show that our Hotel pass was in the car on the dashboard. This is totally unacceptable!!!!! What is sense of taking our information at the front desk. Maybe your facility should have their own security that makes rounds and checks, or the tow company could of called The hotel to see if we were registered. It really took a financial toll on us that morning and affected our 24th anniversary that were celebrating. This is unfair and completely wrong. Almost like a scam between your hotel and the towing company, On top of it all the Towing company asks for Cash!! Unacceptable!! The Man here was also super Rude and unprofessional!!! The worse part if it all that no one made an attempt to call and speak to us about this matter.. I really hope this doesn’t continue to happen to the visitors at your facility.

I hope you can take this matter in consideration, and give us a call or do something about this. Either refund the towing cost or hotels costs, although it was a third part, it doesn’t not matter. What matters is keeping your customers happy and satisfied with their visit. We were so happy to stay at your Hotel until all this happened especially on our Anniversary!!! Not Right, Not Fair.

Best Western, Las Vegas Paradise Avenue. Totally amazed, extremely clean, totally quiet (near airport), excellent breakfast, (variety), friendly staff, beds were wonderful. Definitely a return customer.