Reach Out To BJ’S Corporate Office – Review and Complaints 

BJ’S, Chicopee. There is a lady who works at the bakery department named Myrna or Mirna however her name is spelled is a very rude employee there and should not be working at this establishment. She speaks in undertones in a different language that is not English. She seems to hate dealing with any customer because the people before me were treated in a mean way. She was complaining about them to another employee, and I heard everything. When it came to help me with my order, she had a mean demeanor and a rude way of speaking in a slang broken type of English. Why are these types of people employed at this store? This is why I will need to go out of my way to seek another stores’ service for myself. This is the closest site for when I need to buy my parents groceries and I hope that next time I go into this store, this employee is no longer there. She makes for a wonderful day to turn out sour just like lemons. Take care of your company’s reputation because I will be sharing my experience with everyone I know as I will also google it. I will make sure she is no longer there. If there was Zero as a rating that is what I would have chosen versus a one. This type of service does not deserve any rating. :/

BJ’s, If I could vote Zero stars I would. I made a mistake with an order and the stupid website wont let me cancel. The fact that your customer service website closes at night is also inconvienent. And if I could use stronger words about your website I would!

BJ’s, Rude Customer Service Experience. I had a very disappointing experience with the management at the BJ’s location in York, PA. When my husband and I asked about a membership that was previously $55 but had increased to $60, we inquired if the lower price could be honored. The manager, Ashley, responded in a dismissive and disrespectful manner, saying she doesn’t “donate to charity cases.” This level of unprofessionalism was shocking and left us feeling disrespected. Customer service should be handled with respect and courtesy, and this experience fell far short of that expectation.

BJ’S Wholesale Gas Station Conyer GA.This gas station is absolutely ridiculous when it comes to service. They recently got new gas pumps. I go there every week for gas. The pumps always say receipt unavailable at this time. I will go the window, the person working is always on their phones not paying attention to anyone when you walk up. Last night I went 01.30.2025 and there was a sign in the window saying be back momentarily, but I stood there 10 minutes, which mean I couldn’t get a receipt. I call customer service, which is a Big Joke in itself talking to people there everyone is unhappy about the service there.

BJ’S, The management at the BJ’s on State Route Seven and Wiseman, needs some improvement. Some of the Managers make mistakes but doesn’t own up to it. Some of the managers also hold mistakes over workers heads, and it doesn’t feel good.