Reach Captain D’s Corporate Office Headquarters 

Captain D’s Gave us wrong order and had to go back. The crab was below par.

Captain D’s, Understaffed and cashiers are rude. I am presently inside your establishment located at 109 Nick Savas Ave, Logan, WV 25601. When we came in there was only 1 cashier and 2 cooks working. The drive through was packed and there were 10 people inside waiting to order. It took 20 minutes for us to place our order! I understand the pressure of being understaffed and stressed but that is still no excuse for rudeness! The cashier took our order and then just walked away, to tend to drive through orders. Understandable, but she didn’t give us our drink cups so we could go sit down and wait for our food and we’d already been standing there for over 20 minutes at this point! When I asked her if she could hand us our cups, her response was , “Yeah, I’ll get ‘em when I get a minute.” She was standing right there. All she had to do was stretch her hand out. I wanted to split my order; some item for here and some to go and she said, “That will be too confusing. I’ll just make the whole to go.” I got a 1/2 sweet tea and 1/2 lemonade to drink and it tasted like mildew. I don’t know if the tea pitcher needs a good washing or if the fountain machine needs cleaning, but either way, Unacceptable! The ventilation in here doesn’t seem to be working very well because it is quite smoky in here. My eyes burn and it’s a little difficult to breathe. There was also here that was a mystery shopper. She revealed that to the staff before leaving and making them aware of what her report would include. After she exited the staff then began to complain about her. We came in at 4:25 pm. Our order was placed at 4:47 and we got our food at 5:20.

$54.57! Paying Red Lobster prices with Red Lobster wait times for sub par food and to be treated badly.

The Captain D’s on Hull St in Richmond VA has roaches.

Captain D’s, A bad Sunday night. I went to Captain D,’s I sat at the speaker to order for 35 mins. Just to place my order. I asked for extra tartar sauce. Didn’t get the tartar sauce. Today I have to give them a minus 10.

Captain D’s, Slipping service in Columbia South Carolina. I have been on separate occasions to two of the Captain D’s, and both of the “stores” didn’t not have lemons or malt vinegar available. They didn’t not say they were out until my money was well in the register. No Porter of a refund, I was expected to eat my fish with my normal seasoning. One store the fryers needs server work on them I could smell the unburn gases.