Castle Dental & Orthodontics is an affiliated dental brand supported by Smile Brands Inc. For readers looking for the Castle Dental corporate office, corporate phone number, patient contacts, or the Castle Dental Webster, TX office, the verified information below separates corporate inquiries from appointments, billing, records, and local dental care.
Castle Dental Corporate Office and Contact Information
- Dental Brand: Castle Dental & Orthodontics
- Parent and Support Organization: Smile Brands Inc.
- Published Corporate Address: 675 Anton Boulevard, Suite 500, Costa Mesa, CA 92626, USA
- Castle Dental Corporate Office Phone Number: 1-714-668-1300
- Appointments and General Patient Line: 1-800-867-6453
- Billing and Patient Accounts: 1-888-364-8522, Option 2
- Billing Email: co***************@*********ds.com
- Privacy Questions: 1-855-992-7223 or pr*****@*********ds.com
- Official Website: castledental.com
- Find a Castle Dental Office: Office locator
- Corporate Feedback: Smile Brands contact form
- Careers: Smile Brands careers
- Smile Brands CEO: Steve Bilt
Castle Dental corporate inquiries are handled through Smile Brands. The Costa Mesa address above replaces the former Irvine Spectrum address previously associated with the company. Patients should normally contact their local dental office for appointments, treatment questions, records, refunds, and office-specific concerns.
Castle Dental corporate office and headquarters contact information.
Castle Dental Corporate Office Phone Number
The Castle Dental corporate office phone number is 1-714-668-1300. This is the published corporate number for Smile Brands, the organization supporting Castle Dental.
For new appointments or general patient assistance, call Castle Dental at 1-800-867-6453. Existing patients should contact their dental office directly when changing an appointment, requesting records, discussing treatment, or addressing a local-office concern.
Is Castle Dental Headquartered in Irvine?
Current Smile Brands contact information lists its corporate office at 675 Anton Boulevard, Suite 500, Costa Mesa, California 92626. References to 100 Spectrum Center Drive in Irvine are outdated and should not be used for current corporate correspondence.
Castle Dental Webster, TX Office
The current Castle Dental Webster, TX location is listed as Castle Dental – Clear Lake @ NASA Rd. One.
- Webster Office Address: 1020 W. NASA Road One, Suite 250, Webster, TX 77598
- Webster Office Phone: 281-332-1366
- Location Details and Appointments: Official Webster office page
Patients of this location should begin with the Webster office when asking about appointments, treatment plans, dentures, records, insurance, payments, or refunds. If the matter remains unresolved, document the contacts made and use the Smile Brands corporate feedback form.
Choose the Correct Castle Dental Contact
- New appointment: Call 1-800-867-6453 or use the online appointment page.
- Existing appointment or local-office concern: Contact the dental office directly.
- Dental records: Request them from the dental practice where treatment was provided.
- Billing or account balance: Call 1-888-364-8522, select Option 2, or email co***************@*********ds.com.
- Treatment, denture, or refund concern: Start with the local office manager, then submit documented feedback to Smile Brands if necessary.
- Corporate feedback: Use the Smile Brands contact form.
- Privacy request: Call 1-855-992-7223 or email pr*****@*********ds.com.
- Employment: Visit the careers website.
How to Escalate a Castle Dental Complaint
- Contact the local dental office. Ask for the office manager when the concern involves an appointment, employee interaction, treatment plan, dentures, records, payment, or refund.
- Document the issue. Record appointment dates, the office location, names of representatives, amounts charged, and the resolution requested.
- Use the billing department when appropriate. For balances, statements, or payment arrangements, call 1-888-364-8522 and select Option 2.
- Escalate unresolved feedback. Submit a concise account through the Smile Brands contact form.
- Follow up in writing. Keep copies of correspondence and note any case or reference number provided by the company.
Information to Have Before Contacting Castle Dental
Prepare the following information before calling or submitting a complaint:
- The Castle Dental office name and location
- Relevant appointment or treatment dates
- A brief timeline of previous contacts
- Billing statement or account details, when applicable
- The specific action or resolution being requested
Only provide account numbers, health information, or other private details through an appropriate company channel—not in a public review.
Appointments, Cancellations, and Dental Records
Castle Dental and Smile Brands direct patients to their local dental practice for appointment changes, cancellations, and copies of dental records. Use the Castle Dental office locator if you need the current phone number for a particular practice.
New patients may call 1-800-867-6453 or visit the appointment page.
Castle Dental Billing, Insurance, and Financing
For questions about an amount due, billing statement, payment arrangement, or account balance, contact the patient accounts team at 1-888-364-8522 and select Option 2. Billing inquiries may also be emailed to co***************@*********ds.com.
Castle Dental states that insurance plans, financing options, services, and offers can vary by location. Patients should confirm coverage and estimated out-of-pocket costs with the local office before treatment. Additional information is available through Castle Dental’s official FAQ.
Treatment, Denture, and Refund Concerns
Questions involving treatment progress, dentures, clinical recommendations, delays, or refunds should first be discussed with the treating office and its manager. Request a written explanation of the treatment status, charges, proposed next steps, and any applicable refund decision.
If the local office does not resolve the matter, submit a factual timeline through the Smile Brands corporate contact form. Avoid including diagnoses, insurance identification numbers, full account numbers, or other protected information in an unsecured message.
Dental Emergencies and Walk-Ins
For urgent dental symptoms, call the nearest Castle Dental office and explain the problem. Castle Dental provides information about emergency appointments and walk-ins on its emergency dental care page.
For a life-threatening emergency, severe uncontrolled bleeding, difficulty breathing, or another condition requiring immediate medical attention, call 911 or seek emergency medical care.
Castle Dental Privacy Questions
Castle Dental’s published privacy contact is:
- Privacy Phone: 1-855-992-7223
- Privacy Email: pr*****@*********ds.com
- Privacy Policy: Castle Dental U.S. Privacy Policy
This contact is intended for privacy-policy questions and privacy rights. Requests for dental records should be made directly to the dental practice.
Castle Dental Complaints and Reviews
As of this page’s update, the visible CorporateOfficeHeadquarters.com comment section contained one reader report involving an alleged delay in receiving replacement dentures and a refund concern at the Webster, Texas office. This is an individual reader’s account and has not been independently verified by CorporateOfficeHeadquarters.com.
Readers are encouraged to submit balanced, firsthand reviews describing the office visited, approximate date, service received, communication experience, and how the company responded. Do not post medical records, full account numbers, insurance identifiers, or other sensitive information.
About Castle Dental and Smile Brands
Castle Dental & Orthodontics provides general dentistry and may offer services such as cosmetic dentistry, orthodontics, implants, specialty dentistry, and emergency dental care. Available services and participating insurance plans vary by office.
Castle Dental is an affiliated dental brand supported by Smile Brands Inc. Smile Brands’ leadership identifies Steve Bilt as its chief executive officer and states that he led the acquisition of Castle Dental Centers. The Smile Brands network includes Castle Dental and numerous other affiliated dental brands and practices.
Castle Dental Competitors and Related Dental Companies
Castle Dental operates in a competitive dental-services market that includes regional practices, independent dentists, and national dental networks. Related Corporate Office Headquarters pages include:
- Aspen Dental Corporate Office
- Great Expressions Corporate Office
- Western Dental Corporate Office
- Heartland Dental Corporate Office
Other dental brands associated with the Smile Brands network include:
Official Castle Dental Resources
- Castle Dental official website
- Find a Castle Dental office
- Book an appointment
- Billing and patient FAQ
- Castle Dental Webster, TX office
- Smile Brands corporate contact form
- Smile Brands careers
- Castle Dental privacy policy
Frequently Asked Questions
What is the Castle Dental corporate office address?
Castle Dental corporate matters are handled through Smile Brands Inc. at 675 Anton Boulevard, Suite 500, Costa Mesa, CA 92626.
What is the Castle Dental corporate office phone number?
The published Smile Brands corporate phone number is 1-714-668-1300.
What is Castle Dental’s patient phone number?
Castle Dental’s appointments and general patient line is 1-800-867-6453.
How do I contact Castle Dental in Webster, Texas?
The Webster office is at 1020 W. NASA Road One, Suite 250, Webster, TX 77598. Its local phone number is 281-332-1366.
Who owns or supports Castle Dental?
Castle Dental is an affiliated dental brand supported by Smile Brands Inc.
How do I contact Castle Dental about a bill?
Call 1-888-364-8522, select Option 2, or email co***************@*********ds.com.
How do I request my Castle Dental records?
Contact the Castle Dental office where the treatment was provided. Smile Brands directs records requests to the local dental practice.
How can I submit a Castle Dental complaint?
Start with the local office manager. If the issue remains unresolved, submit a documented account through the Smile Brands contact form.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers find corporate contact information and share company feedback since 2004. We are an independent information and review website and are not owned, operated, or endorsed by Castle Dental or Smile Brands.
Page Update Note
This page was researched and updated on August 15, 2026. The former Irvine address was replaced with Smile Brands’ current published Costa Mesa corporate address. Billing, privacy, Webster office, records, appointment, and escalation information was also updated using current official company resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Castle Dental, Smile Brands Inc., or any Castle Dental practice. This page is provided for informational, review, complaint, and feedback purposes. Contact information can change, and readers should confirm important details with the company before mailing documents or visiting an office. Nothing on this page is medical, legal, or financial advice.
Share Your Castle Dental Experience
Use the comment section below to share a firsthand Castle Dental review, complaint, compliment, or suggestion. Include the office location, general timeframe, type of service, communication experience, and how the company responded. Keep the review factual and do not include private medical, financial, or account information.