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CenturyLink, If there was a zero rating they have earned it. 50 year customer. they refuse to fix my land line, goes out atleast 2 times a month for last year.. the come out say its fixed few days later it goes down …then have to wait a week until the next ” Repair ” & few days later down again. Customer service no help. Thinking about law suit. Repair guy tells me they are aware of the issues, then he shrugs his shoulders and leaves.

CenturyLink, This company has been extremely disappointing. Their representatives, based in Central America and the Philippines, seem poorly trained and unable to resolve issues effectively. They promise a supervisor will call you back within 24 hours, but the calls never come. Avoid this company at all costs. When we switched to Quantum (which also has subpar service), CenturyLink cut off our phone and failed to return $500 they owe us. Everyone should consider filing complaints with the FTC and sharing their experiences on Yelp and Google. The service is unacceptable, and if this isn’t resolved soon, we may pursue small claims court!

CenturyLink, fail to answer phone. cut off service with no explanation. 5 months we have been having billing and service issues. I would cancel service but no one will answer phone!!!

CenturyLink turned off my services on August 16, 2024, and required me to switch to Quantum Fiber. For a month and a half, Quantum Fiber never connected my service, even though I paid the first month upfront. I ended up canceling Quantum Fiber and getting a refund. My last payment to CenturyLink was in August 2024, but I recently received a bill for $78, due December 21.

I have extensive call logs, emails, and text messages from both CenturyLink and Quantum Fiber regarding this issue. Despite all my efforts to resolve it, CenturyLink has refused to address the problem. I am left with no choice but to escalate this matter to Florida Attorney General Ashley Moody, who takes such issues seriously. This experience has been frustrating and disappointing.

CenturyLink, The worst service ever! Centurylink is a terrible Phone Company! Our phone service stopped working on Dec 12,2024. CenturyLink advised the service person would be out on Dec 18, 2024 between 9AM-5PM. Repair did not show up on Dec 18th- 19th-20th-21st. We are still without phone service and CenturyLink keeps promising that someone would show up and fix our phone service. It is now scheduled for Dec 24, 2024. This is the worst service I have ever experienced with any company. If you go online for complaints about Century Link – it web page after web page and the complaint is mostly all about the complete lack of service – repair person not showing up. So I have filed complaints with the FCC & Oregon PUC. Our cell phone service is sporadic . Maybe it t is time for a class action lawsuit. If you are having troubles with CenturyLink and their lack of customer service. Go the FCC website and file a complaint against them. The more complaints the FCC gets will hopefully garner some action against CenturyLink.