The Children’s Place is a children’s apparel retailer headquartered in Secaucus, New Jersey. People often search for The Children’s Place corporate office when they need the headquarters address, corporate phone number, customer service route, order help, complaint escalation, or information about the company’s brands, including Gymboree, Sugar & Jade, and PJ Place.
The Children’s Place Corporate Office and Headquarters Contact Information
- Company: The Children’s Place, Inc.
- Stock Symbol: PLCE
- Corporate Office / Headquarters Address: 500 Plaza Drive, Secaucus, NJ 07094, USA
- The Children’s Place Corporate Phone Number: 1-201-558-2400
- The Children’s Place Customer Service: 1-877-752-2387
- Customer Service Hours Listed by The Children’s Place: Monday–Friday, 9:00 a.m. to 9:00 p.m. EST; Saturday, 9:00 a.m. to 5:00 p.m. EST; Sunday closed
- International Customer Service Number: 1-204-272-8312
- Investor Relations: 1-201-558-2440 ext. 14500
- Official Website: childrensplace.com
- Official Customer Service Page: The Children’s Place Contact Customer Service
- Corporate Website: The Children’s Place Corporate Website
The Children’s Place corporate phone number is best treated as a headquarters or corporate office number. For online orders, account help, shipping, returns, promotions, rewards, store questions, or product issues, customers should usually start with The Children’s Place Customer Service route instead of the corporate switchboard.
The Children’s Place Headquarters and Company Overview
The Children’s Place headquarters are located in Secaucus, New Jersey. The company operates as a children’s specialty apparel retailer with an omni-channel model that includes stores, e-commerce, brand websites, and international partnerships. Its brand portfolio includes The Children’s Place, Gymboree, Sugar & Jade, and PJ Place.
This distinction is useful because shoppers may search for Children’s Place corporate office, The Children’s Place headquarters, Children’s Place headquarters address, or The Children’s Place HQ when they are trying to resolve a customer-service issue. For corporate, investor, public relations, or headquarters research, the Secaucus office is the correct corporate route. For order, return, rewards, shipping, product, or store questions, Customer Service is usually the best first contact.
Choose the Correct The Children’s Place Support Route
- Online order, shipping, cancellation, or delivery issue: Use The Children’s Place Help Center, order status page, or Customer Service at 1-877-752-2387.
- Return or exchange question: Review the official return policy and keep your receipt, order number, or return tracking details.
- My Place Rewards issue: Use the account and rewards help sections so support can review the account tied to your email or phone number.
- Store complaint: Contact the local store manager first, then escalate through Customer Service if the issue is unresolved.
- Product care, sizing, or recall question: Use the product information, care, and recall resources in the official Help Center.
- Investor or public relations inquiry: Use the investor relations contact information rather than the customer service line.
What to Have Before Contacting The Children’s Place Corporate Office
- Order number, receipt, or account email
- Store location and visit date if the issue happened in a store
- Tracking number, delivery notice, or carrier information
- Product name, size, color, style number, or photos of the item
- Rewards account information or Member ID, if relevant
- Copies of prior emails, chats, calls, or case numbers
- A short explanation of what happened and what resolution you are requesting
How to Escalate a The Children’s Place Complaint
Start with the support route closest to the issue. For online orders, contact Customer Service with the order number, tracking information, and account email. For store complaints, contact the store manager and keep the store location, date, receipt, and names of any employees involved. For rewards or coupon issues, keep screenshots from your account, offer details, and the email address tied to the rewards account.
If the issue is not resolved, follow up in writing through the official customer service email or contact form. Include a clear timeline, order or receipt details, prior support responses, and the resolution you want, such as a refund review, missing package investigation, store follow-up, rewards correction, return help, or product-quality review.
If the complaint involves a payment dispute, unauthorized charge, missing refund, or gift card concern, keep all receipts and payment records. Contact The Children’s Place Customer Service first, then contact your card issuer or payment provider if the charge remains unresolved.
Common Reasons Customers Contact The Children’s Place Corporate Office
- Finding The Children’s Place corporate office or headquarters address
- Looking for The Children’s Place corporate phone number
- Online order delivery problems or missing packages
- Returns, exchanges, refunds, or cancelled orders
- Store service complaints
- Rewards points, coupons, promotions, or account issues
- Product quality, sizing, care, or recall questions
- Credit card, payment, or gift card concerns
- Difficulty reaching customer service or a supervisor
- Investor, public relations, or corporate inquiries
Orders, Returns, Rewards, and Product Guidance
For online order issues, keep the order number and shipping confirmation until the issue is resolved. If a package shows delivered but was not received, contact Customer Service and the shipping carrier as soon as possible. For cancelled orders, The Children’s Place states that cancelled orders cannot be reinstated, so customers may need to place a new order if an item is still available.
For returns and exchanges, review the current return policy before sending items back. For rewards issues, use the account email or phone number tied to My Place Rewards. For product questions involving sizing, garment care, or recalls, use the official Product Info, Care & Recalls section in the Help Center.
Scam, Fake Coupon, and Gift Card Warning
Be careful with fake Children’s Place coupons, social media giveaways, text-message links, survey offers, fake order notices, and unfamiliar websites claiming to sell discounted gift cards. Use the official Children’s Place website, app, store locator, and Help Center whenever possible. Do not provide account passwords, verification codes, gift card numbers, or full payment information to an unexpected caller, text message, or social media account.
The Children’s Place Reviews and Complaints
Current reader-submitted COH feedback for The Children’s Place includes an individual complaint about rude customer service, difficulty reaching a supervisor, and an online order delivery issue. This reflects one reader’s experience and should not be treated as a universal result for all Children’s Place orders, stores, or support contacts.
If you leave a review below, include the store location or order type, the issue category, the support route used, and whether your complaint involved shipping, returns, rewards, product quality, store service, a missing package, or customer service follow-up. Do not post private information such as full order numbers, tracking numbers, addresses, payment details, phone numbers, or account login information.
About The Children’s Place
The Children’s Place sells children’s clothing, shoes, accessories, uniforms, pajamas, baby clothing, toddler clothing, and seasonal apparel. The company’s brand portfolio includes The Children’s Place, Gymboree, Sugar & Jade, and PJ Place. The Children’s Place is known for value-priced kids’ apparel sold through stores, online shopping, promotions, rewards, and family-focused product collections.
Competitors and Related Corporate Office Pages
Customers researching The Children’s Place corporate office information may also compare related apparel and children’s retail headquarters pages such as Gap corporate office, Old Navy corporate office, Abercrombie & Fitch corporate office, and Janie and Jack corporate office. These retailers may have similar customer issues involving online orders, returns, rewards, coupons, store service, and product availability.
Related Resources
- The Children’s Place Official Customer Service Contact Page
- The Children’s Place Customer Help Center
- The Children’s Place Order Help
- Product Info, Care & Recalls
- The Children’s Place Corporate Website
- The Children’s Place Investor Relations
- Gap Corporate Office
- Old Navy Corporate Office
- Janie and Jack Corporate Office
Frequently Asked Questions About The Children’s Place Corporate Office
Where is The Children’s Place corporate office?
The Children’s Place corporate office and headquarters are located at 500 Plaza Drive, Secaucus, NJ 07094.
What is The Children’s Place corporate phone number?
The Children’s Place corporate phone number is 1-201-558-2400. For most customer service issues, call 1-877-752-2387 instead.
What is The Children’s Place customer service number?
The Children’s Place official customer service number is 1-877-752-2387. The official site lists this number for account, online order, and other customer service inquiries.
Is 1-877-752-2387 the same as 1-877-PLACE-USA?
Yes. 1-877-PLACE-USA corresponds to 1-877-752-2387.
Who owns The Children’s Place?
The Children’s Place, Inc. is a publicly traded company listed under the ticker symbol PLCE. Its brands include The Children’s Place, Gymboree, Sugar & Jade, and PJ Place.
How do I file a complaint with The Children’s Place?
Start with Customer Service and provide your order number, account email, receipt, store location, photos, and a clear description of the issue. If the problem is unresolved, follow up in writing and request a case number or written response.
How do I contact The Children’s Place Investor Relations?
The Children’s Place lists Investor Relations at 1-201-558-2440 ext. 14500 and in****************@************ce.com.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies. We focus on helping readers identify the correct corporate contact path while keeping official company information separate from reader-submitted reviews and complaints.
Page Update Note
This The Children’s Place corporate office page was reviewed and updated on June 29, 2026 to confirm the Secaucus headquarters address, corporate phone number, official customer service number, current support routes, brand portfolio, related resources, complaint guidance, and current COH reader review theme.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with The Children’s Place, Inc., Gymboree, Sugar & Jade, PJ Place, or any related company. This page is for informational purposes only. Customer service hours, return policies, rewards terms, product availability, promotions, support options, and corporate information may change over time. For account-specific help, contact The Children’s Place through its official website.
Share Your Experience
Have you contacted The Children’s Place corporate office, Customer Service, Investor Relations, a local store, or the Help Center about an order, refund, return, rewards issue, missing package, product concern, or customer service complaint? Share your experience below. Include the issue type, contact route used, and whether your complaint was resolved, but do not post private information such as full order numbers, tracking numbers, addresses, payment details, phone numbers, or account login information.