Reach Out To Chilis Corporate Office – Review and Complaints 

Chilis, We eat at Chilis at least once a week. Two days ago we had a birthday party for my daughter. I saw the picture of the fajitas to on the menu. Being a big eater that looked just right. When my meal came I was disappointed. Chili’s is still our favorite place to eat. Just disappointed!

Chilis, Pure excellence over and above for one of your own Wait staff at Merritt Island, Florida location 10 Stars, PS five stars was not enough! Rick Burak, General Manager. Chilis Restaurant Merritt Island, Florida. Rick, I wanted to write a letter of review and praise for one of your outstanding staff members for your Merritt Island Island location. As the general manager, I’m sure you already know this. I was at your Merritt Island Chilis location last week for lunch. Place was was mobbed as we said in the industry in the weeds, out of control, too many customers and not enough wait staff. But in this chaos, Michelle, our wait staff was a shining beacon of light through all the chaos. She was busy and she had too many tables, but Michelle took the ball by the horns, as a professional assessed the situation. And went into overdrive mode, she was professional, funny, friendly, and extremely efficient. From what I could see and observe all the tables seem to be extremely happy even though she was overwhelmed she took time to talk to you, but still had the presence to know what’s going on assess the situation and do an excellent excellent job. She is extremely professional, and my assessment is management material at the highest level. I’m sure she could do any job in that restaurant and manage an employee as well. You might want to take a look at that. Let me let you know where I’m, I’m a 50 year professional in a hotel restaurant and bar industry. My job was to assess put a plan together. Fix what needed to be fixed for basically every chain in the world., for 50 years, I traveled the world fixing hotel, restaurants, and bars. So I know great when I see it. And Michelle radiates greatness. If you haven’t noticed this, you might want to take a look

Her professional is almost off, And what I live by in my 50 year professional career was always higher someone smarter than you are to make you look good

Someone who can just as such a situation and handle it and make it come out like roses on top perfect. And if there was a better word than perfect, Michelle is at over and above on top of it and all aspects. Her head was always on a swivel when she knew exactly what to do and wanted to do it in a professional way, but no one noticed she was so busy and had way too many tables.. She never looked nervous, never looked out of control. She plowed into it and was total excellent excellence. She deserves a raise and accommodation and if she wants it, I would look at her as a management position. I think she’d be an excellent general manager at a Chilis restaurant. Thank you for your time. And Michelle, thank you from the bottom of our hearts you made our day.

Chilis, Flemington NJ Would choose a Zero. Don’t work here. Management needs to adhere and enforce the HR requirements in employee code of conduct. Witnessed and overheard one server berate, curse at and disrespect another server and management did Nothing. A specific manager is friends with the person who did this so there were no repercussions. Also, they man handle the food in the kitchen and has extremely unsanitary kitchen practices. Management is horrible. It’s a revolving door because of it.

Chilis, Hello, the last two times that I have visited your Holly Springs North Carolina location to pick up to go orders. They have not been ready and have told me that I did not place an order. Then I had to prove that I did place an order tonight. The manager that I spoke to, didn’t seem to want to make my food. He wanted to just give me a refund also when I asked for him to make it quickly because it was my dinner and I was already told it was ready. He said it would take 15 minutes and then when I persisted, he said that maybe he could expedite it. I think that’s fair after you told me my food was ready, and then when I got there, my daughter was told that there was no order. This is not the first time this has happened at this location and it reflects very poorly on your company and I will no longer be going to a Chilis location.

Chilis, Will never eat there again. I went to the Chilis in Fort Walton Beach Florida on Saturday 17 May around 6pm. I told the hostess I wanted to sit at a table, (because I am heavy set and I cannot sit at a booth because I cannot move the table away from me to give me room to sit down.) She then offered me a bench in the bar section. I told the hostess again I wanted a table and I did not want to sit in the bar area. She then offers me a table in the bar area after I had stated I did not want to sit in bar area. She then offers me a booth in the dining area. I told her again that I wanted a table. We go back up to the waiting area then a manager comes over to me to explain that they seat people in areas on a rotation I told the manager no problem. He then told me that I needed to lower my voice, and that he overheard how I treated the hosted. I again told the manager that I had no problem waiting. He then proceeded to tell me to leave or he was going to call the authorities to have me removed. So I left the resturant and will never go back. I never raised my voice and I did not have a problem waiting for a table to sit at.