Many people search for the Culver’s corporate office when they need the Culver’s headquarters address, corporate phone number, Guest Relations contact, or a way to escalate an unresolved restaurant complaint. Culver’s is headquartered in Prairie du Sac, Wisconsin, and is known for ButterBurgers, Fresh Frozen Custard, cheese curds, and family-owned/operated restaurant locations.
Culver’s Corporate Office and Headquarters Contact Information
Culver’s corporate office information is often searched as Culver’s headquarters, Culver’s HQ, Culver’s corporate office, Culver’s corporate phone number, or Culver Franchising System headquarters. The information below separates headquarters contact information from guest feedback and restaurant-level support.
- Company: Culver Franchising System, LLC
- Culver’s Headquarters Address: 1240 Water Street, Prairie du Sac, WI 53578
- Culver’s Headquarters Phone Number: 1-608-643-7980
- Culver’s Guest Relations: 1-608-644-2176
- Guest Relations Hours: Monday-Friday, 9 AM-5 PM CST
- Official Website: Culvers.com
- Official Contact Page: Culver’s Contact Us
- Send Restaurant Feedback: Culver’s Guest Feedback
- Find a Culver’s Restaurant: Culver’s Locations
The Culver’s headquarters phone number is best used for corporate, franchise, media, business, and main-office matters. For restaurant complaints, order issues, service concerns, food quality problems, app issues, or accessibility help, Culver’s Guest Relations or the official feedback form is usually the better first step.
Culver’s Franchise and Local Restaurant Note
Culver’s restaurants are independently owned and operated by local franchisees. This matters for complaints because the local restaurant owner/operator or manager may be the best person to review an issue involving food quality, service, cleanliness, staffing, refund requests, drive-thru service, dine-in experience, or a local fundraiser.
Culver’s contact page asks guests sharing feedback about a specific restaurant to follow the prompts so the concern can reach the right people quickly. If your issue happened at a specific restaurant, include the location, visit date, approximate time, order details, and whether you spoke with a manager.
Choose the Correct Culver’s Support Route
Before contacting Culver’s corporate office, choose the route that matches your issue:
- Restaurant complaint: Use the Culver’s contact form or call Guest Relations at 1-608-644-2176.
- Immediate issue at a restaurant: Speak with the restaurant manager while you are still at the location when possible.
- Incorrect order or food quality issue: Keep your receipt and include the restaurant location, date, time, and items ordered.
- Delicious Rewards issue: Use the Delicious Rewards FAQ or contact re*****@*****rs.com when appropriate.
- Gift card issue: Use Culver’s gift card help at 1-877-859-6076 or cu*****@*******rd.com.
- Accessibility issue: Use the Culver’s accessibility/contact route or call Guest Relations.
- Media inquiry: Use Culver’s media contact route rather than Guest Relations.
What to Have Before Contacting Culver’s Corporate Office
If you are escalating a Culver’s complaint, prepare the details first.
- Restaurant location, city, and state
- Date and approximate time of visit
- Receipt, order number, or payment record if available
- Items ordered and what went wrong
- Photos of food, packaging, receipt, or store conditions when relevant
- Whether you contacted the local restaurant manager
- A clear explanation of the resolution you are requesting
Do not post private information such as full payment card numbers, home addresses, phone numbers, Delicious Rewards login details, gift card PINs, employee personal details, or private receipt information in public comments.
How to Escalate a Culver’s Complaint
For most Culver’s complaints, start with the restaurant involved. Ask for the manager on duty if the issue is urgent or happened during your visit. This is especially useful for incorrect orders, food quality concerns, refunds, service complaints, cleanliness issues, or drive-thru problems.
If the restaurant does not resolve the concern, use the official Culver’s contact form or call Guest Relations at 1-608-644-2176. Include your location, visit date, time, receipt details, and a factual summary of the issue.
If you still need further escalation, send a concise written complaint to Culver Franchising System, LLC at the Prairie du Sac headquarters address. Include copies of supporting documents rather than originals.
Food Safety, Accessibility, and Scam Warning
For food safety concerns, such as undercooked food, foreign objects, illness, or unsafe restaurant conditions, contact Culver’s promptly and keep your receipt and photos. If the issue may involve sanitation or illness, you may also contact the local health department for the restaurant’s city or county.
For website, app, or digital accessibility issues, Culver’s says guests may use the Contact Us page or call Guest Relations. Include the device, browser, app version, location, and what you were trying to do.
Be cautious of fake Culver’s coupon pages, giveaway scams, fake support numbers, and social media accounts pretending to represent the company. Use only Culvers.com, the official Culver’s app, official restaurant listings, or the Guest Relations number shown on Culver’s website.
Common Reasons Customers Contact Culver’s Headquarters
Customers may search for Culver’s corporate office, Culver’s headquarters, Culver’s HQ, or Culver’s corporate phone number for issues such as:
- Restaurant service complaints
- Food quality, preparation, or menu concerns
- Incorrect, missing, cold, or poorly prepared orders
- Cleanliness or restaurant condition concerns
- Refund or payment issues
- Drive-thru or order pickup problems
- Delicious Rewards account or points questions
- Gift card balance or gift card support issues
- Accessibility or website/app usability concerns
- Fundraising, community, employment, or franchise questions
Culver’s Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments for Culver’s include individual compliments about local restaurant service and individual complaints or suggestions involving chicken quality, fish fry quality, cooking preferences, menu signage, toppings, and local restaurant experiences. These are individual reader-submitted experiences and may not represent every Culver’s restaurant, franchisee, employee, menu item, or customer visit.
If you leave a Culver’s review below, include the restaurant location, visit date, issue type, support route used, and whether the restaurant or Guest Relations responded. Helpful reviews are specific, factual, and do not include private payment, address, account, phone, or employee information.
About Culver’s
Culver’s was founded in 1984 in Sauk City, Wisconsin, by Craig and Lea Culver, along with Craig’s parents, George and Ruth Culver. The brand is known for ButterBurgers, Fresh Frozen Custard, Wisconsin Cheese Curds, chicken, fish, salads, sides, desserts, and a rotating Flavor of the Day.
Culver’s has grown into a large restaurant franchise system with more than 1,000 family-owned/operated franchises across 26 states. Many restaurants are locally operated, which is why local restaurant feedback and franchisee follow-up can be important when a complaint involves a specific visit.
Competitors and Related Corporate Office Pages
Culver’s competes with burger chains, fast-casual restaurants, frozen custard and ice cream shops, drive-thru restaurants, and regional quick-service brands. Customers comparing corporate office information, complaint routes, restaurant reviews, and headquarters details may also visit the corporate office pages for Five Guys, In-N-Out Burger, BurgerFi, Shake Shack, McDonald’s, Wendy’s, and Corporate Offices in Wisconsin.
Related Culver’s Resources
- Official Culver’s Website
- Culver’s Contact Us
- Culver’s Locations
- Culver’s Our Story
- Culver’s Delicious Rewards FAQ
- Culver’s Gift Card Help
- Culver’s Accessibility Statement
- Culver’s Media Center
- Report a Food Safety Problem
- FTC Report Fraud
Frequently Asked Questions About Culver’s Corporate Office
Where is Culver’s corporate office?
Culver’s corporate office is located at 1240 Water Street, Prairie du Sac, WI 53578.
What is the Culver’s headquarters phone number?
The Culver’s headquarters phone number commonly listed for Culver Franchising System is 1-608-643-7980. For guest feedback, call Culver’s Guest Relations at 1-608-644-2176.
What is the Culver’s Guest Relations number?
Culver’s Guest Relations can be reached at 1-608-644-2176. Culver’s lists Guest Relations hours as Monday-Friday, 9 AM-5 PM CST.
How do I file a complaint with Culver’s?
Start with the restaurant manager if the issue happened during a visit. Then use the Culver’s Contact Us page or call Guest Relations. Include the restaurant location, visit date, time, receipt details, photos if relevant, and the resolution you are requesting.
Are Culver’s restaurants franchised?
Yes. Culver’s says each restaurant is independently owned and operated. Local franchisees often handle location-specific comments and concerns.
How do I contact Culver’s about Delicious Rewards?
Use the Culver’s Delicious Rewards FAQ. For account or points help, Culver’s directs guests to re*****@*****rs.com in several support situations.
How do I contact Culver’s about a gift card?
Culver’s gift card help lists 1-877-859-6076 and cu*****@*******rd.com for assistance.
How do I contact Culver’s about accessibility?
Use the Culver’s Contact Us page or call Guest Relations at 1-608-644-2176. Include the website, app, device, browser, and accessibility issue you experienced.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, public records, support pages, phone number references, and reader-submitted experiences to help users find the correct corporate contact or complaint route.
Page Update Note
This Culver’s corporate office page was updated on June 30, 2026 to verify the Prairie du Sac headquarters address, clarify the headquarters phone number, add the official Guest Relations number and hours, add franchise and local restaurant guidance, include gift card, rewards, accessibility, food safety, and scam guidance, and summarize current COH reader review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Culver Franchising System, LLC, Culver’s, Culvers.com, any local Culver’s restaurant, franchisee, owner/operator, employee, gift card provider, rewards provider, delivery provider, payment processor, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, phone numbers, addresses, restaurant hours, menu items, rewards terms, gift card procedures, complaint routes, employment processes, and food safety procedures can change. Always verify important information with the official Culver’s website, local restaurant, Guest Relations, receipt, app, or appropriate local agency before making decisions or sending private information.
Share Your Experience
Have you contacted Culver’s corporate office, Guest Relations, a local Culver’s restaurant manager, gift card support, Delicious Rewards support, or another support route about a complaint? Share your Culver’s review below. Helpful reviews mention the restaurant location, visit date, issue type, support route used, and whether Culver’s responded. Please do not post private information such as full payment details, gift card PINs, home addresses, phone numbers, passwords, verification codes, account details, or employee personal information.