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Del Taco, 12/03/2024 went to Del Taco 3100 west Florida, Hemet CA. escorted my wife of 56 years inside to order and eat inside. Was told to use the machine on the counter. I informed the young lady that I didn’t want to use the machine. She just looked at me and then turned around took an order from the drive through. It doesn’t make any sense to take an order over a speaker and not from a person standing in front of you. This is the second time at this location. I am 81 years old and a Vietnam Vet with a 100% disability rating. Corporate has forced us to go to a Del Taco franchise stores where they don’t have the self-order machine. they still respect all their customer and our happy to take their orders.

Del Taco, Cleanliness and service. Found the restaurant to be very, very clean good service.

Del Taco, Terrible service and quality. I keep trying to give this Santa Rosa Beach location an opportunity to get it right, however, after about 15 visits, it’s clear they do not care about the food they are serving or the customer experience. First off, my order is messed up every time, I mean Every Time! The cashier will have gloves on and accept my money or credit card and then proceed to handle food with those same filthy gloves. I am always missing items and they don’t know how to prepare the food, corn tortilla should be warmed for the street taco for instance. I actually got a rotten lime wedge with my fish taco and the worst looking pico. The steak looked and tasted like dog food. I asked for hot sauce and didn’t even get 1 packet. This was yesterday, although, it’s like this every time. I’m from CA and grew up with Del Taco, sadly, I will no longer be visiting this establishment. No amount of free food can change my mind.

Del Taco, If the card reader is down, don’t be the clown who decides to wait until customers are nine cars deep trying to order in the drive -through!!If the card reader is down, inform your incoming customers in the drive through line with a note attached that is noticeable prior to getting into line. Not when the customer is trying to start their order. Telling customers ahead of time gives them the chance to leave and not be stuck in a drive through line they can’t get out of. You as a business run the risk of an emergency situation and zero escape for the customer to be taken care of, and no entrance for emergency vehicles to help. The general public is getting tired of hearing how much a fast-food employee deserves to make. If you want up to $15 an hour or more, earn it! Be better, perhaps instill some forward thinking in your training. Just winging it is not going to get you the response you’re looking for. Phoenix, AZ Store location 3rd St and Thomas. 305 E Thomas Phoenix, AZ 85008 (602) 275-0005. Do Better!!

Del Taco,Something amiss at Los Altos store Reno. Yesterday, Thursday, 8-29-2024, I went to the drive through at Del Taco. Usually, there is no line, but this time there was a long line. As time wore on, it was apparent I was going nowhere but there was more cars blocking me from behind, so I could not back out. When I finally made my order, and got to the window I asked the young lady what was happening? Cars behind me were honking and angry and for just cause.um She said there was a problem with the “line” which I assumed is the assembly line, and that there had been some trouble. Nothing specific, but I assumed there was some sort of slowdown by the assembly staff… I took my order home, but it was just a mess of cold garbage. I timed my visit. From the time I turned into the entrance until I left with my order – 1 hour. It has only been 5 minutes in the past, so I thought you should know.