Where is Dodge Corporate Office Headquarters HQ 

My wife and I driving from Wisc. to Minn. experienced transmission trouble with my 2015 Dodge Journey while driving on the freeway in St. Paul, Minn. The Vehicle was towed to a Dodge dealer in Roseville, Mn. Due to the hour, I was not able to contact the dealership until the next morning. I called Jeff Belzer’s Chrysler Dodge dealership the next morning. The receptionist was caring and very helpful. I then called the service Dept. and spoke to Gary Ross. He was able to assure me that they would do everything to get our vehicle repaired as soon as possible. He gave me the cost of checking the transmission to locate the problem. When the problem was detected he called again and told me what was wrong and the cost to fix it. I had it fixed and was able to get our vehicle the next day. Everyone we dealt with was kind concerned and very helpful. Congratulations to this fine leadership and staff.

I spoke to customer service on August 21 2023 and explained my situation about my Charger. I bought my charger when it had about 20000 miles on The car right now it is 12 years old but we only have 90000 miles on it. The transmission started slipping and I know for a fact transmission does not slip at 90000 miles if the transmission is not defective. So I called your customer service because all your ads on T.V. state how great Dodge is and how they stand behind their customers. Well, the ads are wrong, your customer service on my first phone call after I told her my situation about my car advised me to get a diagnostic test at Dodge dealership so they could get a code to make sure what I told her was accurate about the transmission. I also told her about all the other problems we had with the whole front end that we had already paid out of pocket for. This should not have ever happened to a car with low miles. But when the transmission was slipping I had had enough, so I took my charger on August 23, 2023, to the dealership and got the diagnostic, Dodge customer service told me to tell Dodge dealership to open a claim. On Thursday, August 24 2023 Dodge dealership called me to tell me how much it was going to cost to fix the transmission. I was shocked, it was over $3000.00 the dealership said they never open claims with Dodge Corporate on cars 12 years old regardless of how many miles. As a customer of Dodge, I was very disappointed, So I called the customer service Corporate Dodge back and she changed her tune and said that there was nothing they could do even though I did what she required. So now I am stuck with a diagnostic bill and a car that I cannot drive because of Dodge’s cheap and defective parts. My charger is dangerous right now cause when this happened it stalled in the middle of the busy road, I could have gotten hurt. I want to know what Corporate is going to do to fix my transmission. You should stand by your product cause I got a defective transmission. Here is my phone number I would appreciate a call as soon as possible cause I need my vehicle fixed. Your customer service lady was very rude and did not tell me the truth about how she would open a claim on my vehicle, this is why I am sending this letter hoping to get someone who can tell the truth and fix my car cause she would not transfer me to anyone else nor did she care about my concerns about my car. So if this is who customers have to deal with, Dodge will be losing lots of customers and going elsewhere. Thank you for your time

I have a 2010 Dodge Journey that is in the best shape and interior still looking good. I am the only driver. This car has cost me almost now a quarter of what I paid for it. Now I need an instrument cluster; the part that controls the lights, signal lights and wind shield wipers. When I called the Dodge dealers to have it fixed; they said that part was not made any more. I could not believe it. I called all the Dodge dealers and they said the same thing. So now I have a good looking car that I have kept perfect maintenance on; I can not drive any more for fear of getting a ticket. why would they not worn people of the parts being made any more. All that money you spend I am on a fixed income; I can not afford another car so soon. I will never purchase another dodge or ford again in my life. people should know this is happening. I will put this on face book for people to look out and in the news paper. I now have to look in the junk yard for a instrument cluster that might work for ever how long? Dodge acts as if they can not do anything to help at all but its Ok; I will sell you another car. We can work out the payments he said. Could you trust that? Especially when you know you can not afford another car. But they wont you to come back to buy from them. I will post this to every state about car parts. every one need to look out for the car parts that is not made to fix your car any more or you will become stuck like me. No money to buy another car right now and no car. Dodge do not care, but they want your business.

I purchased a 2023 Dodge Scat Pack on 4-30-23 from Lakeland Dealer. The car was not cleaned so the saleswoman [Michelle} said get it detailed up to $75 and we will reimburse you. Driving home on I 4 W I only got a few miles and my passenger mirror fell off…I was trying to get in right-hand lane and all of a sudden, horns blowing tires screeching…which scared the hell out me. After taking back streets and finally getting home, I called dealer and Michelle said someone would get in touch with…a manager did call and said we are trying to figure out how to pick it up…last and only time I spoke with him. Not hearing from anyone, on Monday I called a different Dealer…Brooksville Fl and talked with a service tech named Keith and asked if I could bring it in around 10:00 which I did. About a little over an hour he came ask me to go in back…I did and the mechanic showed me where there were greasy fingerprints all over the inside of door…in which he said “it looks like some had changed mirrors”…I have pictures of this and showing mirror in two pieces. Another issue was a dent in the door from where mirror hit it. I paid $100 to get that fixed and $110 for car cleaning…which I sent copies to dealer and as of today 07-14-2023 I have not heard back from them. To me, spending over $50,000 I do not think myself or anyone else should have to go thru this…Now, every time I hear a horn blow I like to jump out of my skin.

I own a 2018 Dodge Ram 2500 with a Cummings. The ABS and Traction control light has been on since October 2022 and the dealer told me that it was the sensor they keep telling me that it is on back order, I can not use the cruise control and I can not tow my RV. What can I do about this problem? I am tired of always hearing it is on back order, I would like my vehicle fixed. If someone could please get back to me I would greatly appreciate it.