How To Contact Embassy Suites Corporate Office Headquarters
Hilton Worldwide, Inc.
7930 Jones Branch Drive
McLean, Virginia 22102 USA
Corporate Phone Number: 1-703-883-1000
Fax Number: 1-703-883-1000
Customer Service Number: 1-800-362-2779
Fax Number: n/a
We love Embassy Suites. Our family chooses your hotel over any other and stays often for all our special occasions and travel. On Thursday, May 25, 2023, we had reservations to stay at Embassy Suites in DFW Airport South, 4650 W. Airport FWY, Irving, Tx. That day my 92-year-old mother got sick and we had to transport her to the hospital. We not only could not attend the concert in Arlington, but we could not stay in our favorite hotel on Thursday.
In these difficult times, money in our family is hard to come by, so we seldom get an opportunity to have a night out and were so looking forward to coming to Embassy Suites in DFW Airport South, 4650 W. Airport FWY, Irving, Tx. Could you please give us a voucher to come and stay at another time? We really appreciate your considering this emergency situation and understanding the dilemma we faced on this night.
Wanted to make a complaint against one of your rude immature employers by the name of Anthony located in Covington, Ohio I made several attempts to call and was forwarded to the board room and housekeeping initially. I wanted to report a theft by deception. I was trying to resolve this without getting the police involved.
We just got at the palm desert location. Our king suite was to far for me to walk to I’m disabled. Got another room closer but had to settle with 2 queens not sure if price difference Rugs are dirty bath floor is dirty. You can hear the people in the next room. Front door is half painted. Freezer is over frosted. We stayed at the Florida location and i was so impressed I thought this was going to be the same. Not close to the elegance that one was. Not sure how breakfast will be