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Family Dollar/Dollar Tree store, Complaint. Family Dollar/Dollar Tree, in Delhi Louisiana was junky and the cashier employees was mean and rude and very unprofessional on 04-23-2025.

Family Dollar, My son recently applied for an open position and had a phone interview with an associate and or manager. Although my son had a hard time understanding what the interviewer was saying due to the language barrier. (Son speaks only English) He was called in to sign hire paper work only to find out they will not hire him because he is not bilingual. I reviewed the application and nowhere did it say that applicants must be bilingual (English/ Spanish). Not even during the phone interview was being bilingual a topic that was discussed or even brought up. To make matters worse this location had employees that didn’t even speak English. I guess being bilingual only applies to English speaking applicants that need to be bilingual. My wife asked to speak to the manager or person in charge only to be lied to and given excuses to why she couldn’t speak to him or her. Wife also asked for the names of the employees which they would not provide them to her (no name badges pinned on uniforms). I hope not all Family Dollar stores operate in this way but I will never purchase from the 8404 Winkler Dr. in Houston Tx again. I do understand the importance of having bilingual employees but it should not be a condition of hire. Especially if the location already has bilingual employees and for that matter even employees that don’t speak a word of English. (somehow that’s not an issue) My son also has a slight case of Autism but was capable of graduating high school and has been medically cleared for employment.

Family Dollar, I was in your store on 940 Broad River Rd.@1:37 trying to purchase some can drinks for my job that was on sale 3/15, but with the coupon it would be 3/14. The manager said I had to use my App if I wanted to save $1. The cashier the manager was not helpful at all. Both was disrespectful and rude. When I show the coupon, the cashier said she couldn’t scan the coupon or override anything. She said if it’s not coming up. By this time I had put the drinks back and got 2 of the Code Red Mountain Dew which had a sign on it saying 50% off and they still didn’t want to sell the drinks for what was on the sign. Finally, after I said something, she hesitates but sold me the drink for that. I think both of those ladies need more customer services training on their jobs. I refuse to go back to this store again, Respectfully.

Family Dollar, They are constantly selling expired food and drinks either 50% or d-100 them and give away to random people. They can’t keep employees as the store manager has favorites and will only give hours to a certain 2 people she’s close to then when problems arise calls district claiming to be someone else making multiple calls as said person cause people to either quit or get terminated. Said store manager Honey Hartman will do anything to make sure great employees are fired or quit when all she does is have non-stop smoke breaks, talk about customers rudely both to their face and from a far, she has no demeanor when it comes to time is money and will come in and work all she wants taking up corporate hours and employee hours saying her hours don’t matter because she’s salary yet if she worked a whole 12 hours on Monday Tuesday she’s going to walk up to one of her employees telling them she had to cut their hours because they just went over hours because she “had” to come in. Either close this store down or get a new store manager and fire Honey. I know this isn’t your first and won’t be your last complaint about her.

Family Dollar, :Formal Complaint Regarding False Accusation and; Unprofessional Conduct. Dear Family Dollar Customer Service, I am writing to formally file a complaint regarding an incident that occurred at your Family Dollar location (6611 Marlboro Pike, District Heights, MD 20747 on February 18,2025. I was falsely accused of stealing by the store manager, who was light-skinned with dreads, who wore grey stretch pants and a blue shirt. The situation was handled in an unprofessional and humiliating manner, and I am deeply outraged by the experience. While exiting the store, she proceeded to pull all of my purchased items from my bag and dumped them onto the floor, making a public spectacle out of an unfounded accusation. After being accused, I attempted to return some items, but she informed me that clearance items could not be returned. After asking where does that say it on the receipt, she began to say that it is the store policy. I asked to see the manager and she stated she was the manager. What’s most baffling is that she acknowledged for another employee to ring me up. I overheard a conversation between the manager and the cashier regarding a theft or someone trying to steal that had occurred earlier. In fact, the cashier was looking at the security cameras to show her. As I informed her that not all customers are thieves, and that I understand that someone stole from here earlier, you need to be more aware of customers rather than focusing on cleaning the store. The manager stated that no one stole anything. Despite that, she falsely accused me of stealing, claiming she saw me putting items into my bag the entire time. These accusations were completely unfounded and highly offensive. I am outraged by how I was treated and will no longer be shopping at Family Dollar. This incident was extremely upsetting, as I was wrongfully accused and treated unfairly without any justification. I expect to be treated with respect as a paying customer. Therefore, I am formally requesting a full refund for all items purchased, which I will return along with my receipt. Additionally, I strongly believe that this manager should be held accountable for her actions, as no customer should ever be treated this way. I urge Family Dollar to take immediate action in addressing this matter to ensure that no other customers experience this type of mistreatment. Please provide a response regarding how this issue will be handled, and what actions will be taken against the manager; I would hate to seek legal counsel. I look forward to your prompt attention to this matter. Please let me know the next steps for my refund. Sincerely,