Fiesta Mart’s corporate office is located in Houston, Texas. This page provides the current Fiesta Mart corporate address, phone number, operating hours, customer-service routes, store complaint guidance, delivery resources, career information, ownership details, and customer reviews.
Fiesta Mart Corporate Office and Headquarters Contact Information
- Company: Fiesta Mart, LLC
- Parent Company: Chedraui USA
- Fiesta Mart Corporate Office Address: 2311 Wirt Road, Houston, TX 77055, USA
- Fiesta Mart Corporate Office Phone Number: 1-713-869-5060
- Corporate Office Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
- Customer Comments and Store Complaints: Fiesta Mart Contact Form
- Store Locator: Find a Fiesta Mart Store
- Careers: Fiesta Mart Careers
- Official Website: FiestaMart.com
Important: Fiesta Mart’s official website now identifies 2311 Wirt Road as its Houston corporate-office address. Older listings showing 5444 Westheimer Road should not be used as the current primary corporate address.
The corporate office is not advertised as a public grocery-return counter or customer-service desk. Store purchases, missing bags, refunds, employee concerns, product problems, and checkout disputes should normally begin with the Fiesta Mart location involved.
Choose the Correct Fiesta Mart Support Route
| Reason for Contact | Recommended Starting Point |
|---|---|
| Checkout, pricing, missing bags, returns, employee conduct, cleanliness, or product availability | Ask for the manager on duty at the store involved. Use the store locator for the local number. |
| Unresolved store complaint | Submit the official contact form and call 1-713-869-5060. |
| Online order, pickup, delivery, missing product, or delivery charge | Review the order confirmation and use the support route for the platform through which the order was placed. Fiesta lists its available options on the online-order page. |
| Weekly advertisement, coupon, or location-specific price | Select the correct store and review its weekly advertisement. Keep a screenshot and receipt if an offer does not apply. |
| Money transfer, check cashing, bill payment, or money order | Contact the participating store or review the Fiesta Financial Center information. |
| Job application or employment opportunity | Use the official Fiesta Mart Careers page. |
| Employee payroll, benefits, schedule, or workplace concern | Use the authorized manager, Human Resources, payroll, or employee channel provided internally. Fiesta Mart does not prominently publish a universal public HR number. |
| Privacy or personal-information request | Review Fiesta Mart’s Privacy Policy or call 1-800-730-7627. |
What to Have Before Contacting Fiesta Mart
- The Fiesta Mart store number, street address, and city
- The date and approximate time of the visit or transaction
- Your receipt, online order number, or transaction confirmation
- The register, checkout lane, department, or service involved
- Product name, size, UPC, lot code, or expiration date when relevant
- Photographs of damaged products, packaging, shelf labels, or receipt discrepancies
- The names or roles of managers and representatives already contacted
- Copies of contact-form confirmations and any case or reference numbers
- A short timeline and the specific resolution you are requesting
How to Escalate a Fiesta Mart Complaint
- Start with the store manager. Fiesta Mart’s published FAQ recommends speaking with the manager on duty when a customer is dissatisfied with store service.
- Document the concern. Keep the receipt and record the store, date, time, department, product, employee role, and requested resolution.
- Submit the official contact form. Use Fiesta Mart’s contact page and provide enough information to identify the transaction and store.
- Call the corporate office. If the store has not resolved the issue, call 1-713-869-5060 during published weekday office hours. Ask whether a case or reference number can be provided.
- Send written correspondence when necessary. A concise letter may be addressed to Fiesta Mart, LLC, 2311 Wirt Road, Houston, TX 77055. Send copies rather than original receipts or documents.
Do not mail food, return merchandise, payment cards, original receipts, medical records, identification documents, or other sensitive material to the corporate office unless Fiesta Mart gives specific instructions.
Missing Checkout Items and Refund Concerns
If purchased groceries were left at the register or were not placed in your cart, contact the store as soon as possible. Provide the receipt number, checkout time, register or lane, cashier description, and a list of the missing items. Ask the manager whether the bags were found or whether the transaction can be reviewed.
If the store asks you to return, bring the receipt and retain a copy or photograph. Record the manager’s name and the proposed next step. If the matter is not resolved, submit the corporate contact form and describe the store response.
Return and refund eligibility may depend on the product, purchase method, receipt, payment type, and individual circumstances. Confirm the current policy with the store rather than relying on an unofficial universal return period.
Online Orders, Pickup, and Delivery
Fiesta Mart’s official online-order page currently presents multiple ordering options. A delivery complaint may therefore require assistance from Fiesta Mart, its online storefront, or the third-party platform that processed the payment and delivery.
Before requesting assistance, determine which platform accepted the order. Keep the order number, delivery time, driver or shopper messages, substitution record, photographs, and itemized receipt. Identify missing, damaged, substituted, or incorrectly charged items separately.
Use Fiesta Mart’s official online-order page to confirm current ordering options. Refund timing can depend on the platform, payment method, and financial institution.
Weekly Ads, Coupons, and Price Complaints
Fiesta Mart explains that weekly offers and prices can vary by location. Confirm that the correct store is selected before relying on an advertised price or coupon.
For an offer that does not apply at checkout, keep the receipt and a screenshot or copy of the advertisement. Ask the store manager to review the product, sale dates, quantity requirements, participating location, and any other published conditions.
Product Quality, Food Safety, and Recalls
For spoiled food, damaged packaging, an incorrect label, foreign material, a broken seal, an allergen concern, or another possible safety issue, stop using the product and contact the store. Keep the packaging, receipt, UPC, lot code, expiration date, and photographs unless an official notice instructs you to dispose of the item.
Consumers can also review current notices from the U.S. Food and Drug Administration and the USDA Food Safety and Inspection Service.
For a serious illness, allergic reaction, injury, or immediate health concern, seek appropriate medical assistance. Do not post medical records or private health information in a public review.
Fiesta Mart Careers and Employee Questions
Fiesta Mart lists retail-store, corporate, warehouse, restaurant, distribution, and supply-chain opportunities through its official careers resources. Applicants should apply through the links provided on the Fiesta Mart Careers page.
Current employees should use authorized internal channels for payroll, benefits, scheduling, leave, workplace accommodations, or employee-relations concerns. Do not publish employee identification numbers, Social Security numbers, payroll records, schedules, medical documents, or disciplinary information in a public comment.
Fiesta Mart Reviews and Complaints
The visible CorporateOfficeHeadquarters.com review currently includes an individual complaint involving groceries allegedly left at checkout, disagreement over responsibility for the missing products, and difficulty obtaining an immediate store-level resolution.
This review describes one customer’s account and should not be treated as evidence about every Fiesta Mart store, employee, checkout, manager, loss-prevention process, or corporate response.
Helpful Fiesta Mart reviews identify the store city or number, approximate date, department or order type, general issue, support route used, response time, and whether the matter was resolved. Please remove payment information, complete receipt numbers, private email addresses, phone numbers, home addresses, and employee records before posting.
About Fiesta Mart and Its Ownership
Fiesta Mart has served Texas communities since 1972 and is known for international and specialty groceries, fresh produce, meat, seafood, bakery products, dairy products, and conventional household staples. The company states that it operates more than 59 stores in Houston, Dallas, Fort Worth, Austin, and other Texas communities.
Fiesta Mart is part of Chedraui USA. Chedraui USA also operates El Super and Smart & Final and is a subsidiary of Mexico-based Grupo Comercial Chedraui.
Fiesta Mart Competitors and Related Corporate Office Pages
Fiesta Mart competes with Texas supermarkets, national grocery retailers, discount grocers, international-food markets, delivery platforms, and local independent stores. Related verified Corporate Office Headquarters pages include:
- H-E-B Corporate Office
- Kroger Corporate Office
- Walmart Corporate Office
- ALDI Corporate Office
- Whole Foods Market Corporate Office
Official Fiesta Mart Resources
- Fiesta Mart Official Website
- Corporate Contact Form and Office Information
- Fiesta Mart Store Locator
- Fiesta Mart Help and FAQs
- Fiesta Mart Weekly Ads
- Fiesta Mart Online Ordering
- Fiesta Financial Center
- Fiesta Mart Careers
- About Fiesta Mart
- Fiesta Mart Privacy Policy
Frequently Asked Questions About Fiesta Mart Corporate Office
Where is the Fiesta Mart corporate office?
Fiesta Mart’s official corporate-office address is 2311 Wirt Road, Houston, TX 77055.
What is the Fiesta Mart corporate phone number?
Fiesta Mart lists 1-713-869-5060 for its Houston corporate office.
What are Fiesta Mart’s corporate-office hours?
The official contact page lists Monday through Friday from 8:00 a.m. to 5:00 p.m.
How do I complain about a Fiesta Mart store?
Start with the store manager on duty. If the complaint remains unresolved, submit Fiesta Mart’s official contact form with the store location, date, receipt details, and requested resolution. You may then call the corporate office and ask for further escalation.
How do I report missing groceries after checkout?
Call the store promptly and provide the receipt, transaction time, checkout lane, and list of missing items. Ask the manager whether the bags were found or whether the transaction can be reviewed. Escalate unresolved concerns through Fiesta Mart’s contact form.
How do I contact Fiesta Mart about an online order?
Review the order confirmation and use the support route for the platform that processed the order. Fiesta Mart’s official online-order page lists its current ordering options.
Who owns Fiesta Mart?
Fiesta Mart is part of Chedraui USA. Chedraui USA is a subsidiary of Grupo Comercial Chedraui.
Does Fiesta Mart publish a Human Resources number?
Fiesta Mart does not prominently publish a universal public HR phone number. Applicants should use the careers page, while current employees should use authorized internal management or Human Resources channels.
Can I return groceries to Fiesta Mart’s corporate office?
No public merchandise-return service is advertised at the corporate office. Contact the store involved and follow the instructions provided for the specific purchase or product.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, complaint routes, and company information for more than a decade.
This page distinguishes Fiesta Mart’s Houston corporate office from local stores, delivery platforms, Financial Centers, careers resources, privacy support, and other issue-specific contact routes.
Page Update Note
This page was updated on August 5, 2026, to replace the former Westheimer Road listing with Fiesta Mart’s current 2311 Wirt Road corporate-office address, confirm the published phone number and office hours, identify current ownership under Chedraui USA, and add store complaint, missing-item, delivery, weekly-ad, financial-service, privacy, career, and escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Fiesta Mart, LLC, Chedraui USA, Grupo Comercial Chedraui, any Fiesta Mart store, employee, delivery provider, Financial Center partner, or customer-service representative.
This page is provided for informational purposes only. Corporate addresses, phone numbers, hours, store procedures, refund decisions, delivery platforms, job listings, privacy contacts, and complaint routes may change. Confirm information on Fiesta Mart’s official website before taking action.
Share Your Fiesta Mart Experience
Have you contacted Fiesta Mart’s corporate office, a store manager, the customer contact team, an online-order provider, the Financial Center, Human Resources, or another department? Share your Fiesta Mart review, complaint, compliment, or suggestion below.
Helpful reviews explain the store location, approximate date, type of transaction, support route used, response time, and whether the concern was resolved. Please do not post payment details, complete order or receipt numbers, passwords, identification documents, private employee information, home addresses, personal telephone numbers, or unredacted receipts.