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Fifth Third Bank always late in mailing 1099s! Fifth Third Securities really needs to mail out 1099s much sooner than it does, just so investors can have their tax forms prepared and submitted in a timely fashion. If Morgan-Stanley can get out our 1099s early, Fifth Third Securities has no excuse. Another issue is sending out corrected 1099s, after April 15th, after tax returns had been submitted. If it takes until the last week in March to mail 1099s, Fifth Third Securities could, at minimum, get them correct the first time!

Fifth Third Bank, Difficulty Reaching Department for Account Verification. Fifth Third Bank, I need to verify bank account information for residents on a Section 8 rental program. When the “Fulfillment Specialists” complete the form, they stamp it with the bank’s address, department name, and the main 1-800 phone number. However, when I call that number to confirm receipt of my request and follow up, I’m unable to reach their department. Customer service transfers me to the local branch, but they have no knowledge of the matter. Why not provide a direct contact number for the correct department instead?

Fifth Third Bank, Too many credit cards. I have tried to stop your bank from issuing credit cards to a friend that I have power of attorney over. My friend has dementia and uses your credit cards to send money to scammers. I asked how many your company issues to one person. The answer is 3. So far 18 have been issued to my friend. Tell me how to stop it.

Fifth Third Bank, Charlotte NC banks Never answer phones. How can you do business? How can you do business with a bank whose employees Never answer phones? Reddman RD (Eastland Mall Branch) Never ever answer phone . Always rolls to messages. I find other branches are guilty of this also. Going to pull funds.

Fifth Third Bank terribly rude and very unhelpful customer service. After paying off my master card with Fifth Third Bank, they charged me More Interest And A Late Fee for not paying those extra charges on time when they did not show that was even owed!! When I asked why I was charged a late fee after the statement balance was the amount I paid in full, they said they have to charge more interest and even more after I turned off auto pay because the way the site is it led me to believe I was paying the entire balance! Fifth Third Bank, this is extortion. The supervisor was the Rudest person I have ever spoken to! She refused to answer my questions about the extra charges, she interrupted me constantly when I was speaking, she Yelled at me over and over and she hung up on me as well. Her name was Gretch in a call center. Fifth Third Bank should be ashamed of themselves for having supervisors who treat customers with distain as if they do not matter!! Customers are Why They Have A Bank and a job, for that matter!! Without us you would not exist. I will never again give you my business when there are plenty of banks who actually value their customers and do not extort money from them after they pay off their loans!! Fifth Third Bank is Shameful!!!