Fifth Third Bank is a major U.S. banking company headquartered in Cincinnati, Ohio. This page provides updated Fifth Third Bank corporate office and headquarters information, including the verified HQ address, customer contact numbers, complaint routing options, regulatory escalation resources, review themes, and related corporate office pages.
Fifth Third Bank Corporate Office and Headquarters Contact Information
- Company: Fifth Third Bancorp / Fifth Third Bank, National Association
- Corporate Office / Headquarters: Fifth Third Center, 38 Fountain Square Plaza, Cincinnati, OH 45263
- Fifth Third Bank Customer Service: 1-800-972-3030
- Fraud Support: 1-800-972-3030
- Dispute a Transaction: 1-877-833-6197
- International Support: 1-513-579-5353
- Business Customer Support: 1-877-534-2264
- Commercial Customer Support: 1-866-475-0729
- Investor Relations: 1-866-670-0468
- Official Website: 53.com
- Official Customer Service Page: Fifth Third Customer Service
- Investor Relations: Fifth Third Investor Relations
Headquarters / Corporate Office Update
Fifth Third Bancorp’s corporate headquarters are located at Fifth Third Center, 38 Fountain Square Plaza, Cincinnati, Ohio 45263. The older version of this page correctly listed the Cincinnati headquarters address, but it labeled 1-800-972-3030 as both the corporate phone number and customer service number.
In this update, 1-800-972-3030 is identified as Fifth Third Bank customer service, fraud support, and lost or stolen card support, because Fifth Third’s official customer service resources direct account-related questions to that number. A separate public corporate headquarters switchboard number was not verified for routine consumer issues.
How to Contact Fifth Third Bank About a Complaint
For most Fifth Third Bank complaints, start with the support route tied to the account or issue. Checking, savings, debit card, online banking, lost card, and fraud questions generally route through 1-800-972-3030. Transaction disputes route through 1-877-833-6197. Business and commercial banking customers should use the business or commercial support numbers listed above, or contact their relationship manager when applicable.
For formal written correspondence, use the corporate headquarters address at Fifth Third Center, 38 Fountain Square Plaza, Cincinnati, OH 45263. For investor-related issues, use Fifth Third Investor Relations rather than general customer service.
Choose the Correct Support Route
- Corporate office or headquarters questions: Use Fifth Third’s Cincinnati headquarters address or investor relations resources.
- Checking, savings, debit card, online banking, or general account help: Call 1-800-972-3030.
- Fraud, suspicious activity, or lost/stolen card: Call 1-800-972-3030 immediately.
- Transaction dispute: Call 1-877-833-6197.
- Mortgage, auto loan, personal loan, or payoff question: Use the phone number listed on your statement or the official Fifth Third customer service page.
- Business account issue: Call 1-877-534-2264.
- Commercial banking issue: Call 1-866-475-0729 or contact your relationship manager.
- Shareholder or investor question: Contact Fifth Third Investor Relations at 1-866-670-0468.
What to Have Before Contacting Fifth Third Bank
- Your account type, such as checking, savings, credit card, mortgage, auto loan, business banking, or investment account
- The last four digits of the account or card involved
- Transaction date, amount, merchant, recipient, or payment details
- Branch location, banker name, or department name, if relevant
- Copies of statements, letters, screenshots, or case numbers
- A short written timeline of what happened and the resolution you are requesting
Do not post account numbers, Social Security numbers, passwords, PINs, one-time verification codes, full card numbers, tax documents, or private financial information in public reviews or comment sections.
How to Escalate a Fifth Third Bank Complaint
Start with Fifth Third Bank directly. Use the support number, branch, online banking message center, mobile app, or department-specific contact route tied to your issue. Ask for a case number, reference number, or written confirmation when the matter involves a dispute, fee, fraud claim, loan servicing issue, credit card problem, tax document, or account closure.
If the issue remains unresolved, send a concise written complaint to Fifth Third’s headquarters at Fifth Third Center, 38 Fountain Square Plaza, Cincinnati, OH 45263. Include only the information needed to identify the account and issue. Do not include full account numbers unless you are using a secure bank-provided channel.
Because Fifth Third Bank, National Association is a national bank, some unresolved banking complaints may also be appropriate for the Office of the Comptroller of the Currency through HelpWithMyBank.gov. Consumers may also submit certain financial product or service complaints to the Consumer Financial Protection Bureau.
Fraud, Disputes, Cards, and Account Access Issues
For suspected fraud, a lost or stolen card, unauthorized activity, or suspicious account access, contact Fifth Third immediately using an official phone number from 53.com, your card, your statement, or the mobile app. Fast reporting is important because fraud claims, unauthorized transfer claims, card disputes, and account access problems can be time-sensitive.
For transaction disputes, gather the date, amount, merchant name, account used, receipt or confirmation number, and any communication with the merchant. For online banking access issues, use Fifth Third’s official website or app and avoid search-result ads or third-party “support” numbers.
Tax Forms, Securities, and Investment-Related Concerns
Some Fifth Third complaints involve tax documents, investment accounts, 1099 forms, corrected tax forms, or securities-related mailings. These issues may not be handled by a local bank branch. Start with the department or statement contact information tied to the account, then escalate to Fifth Third Securities, shareholder services, or investor relations when appropriate.
If the issue affects tax filing, keep copies of the original form, corrected form, postmark date, account statement, and any communication from Fifth Third. Public comments should not include tax ID numbers, account numbers, or copies of tax forms.
Scam and Fake Support Number Warning
Bank customers are frequent targets for fake support numbers, phishing texts, spoofed phone calls, social media messages, and search ads that impersonate financial institutions. Be cautious with any caller, text, email, or website claiming to represent Fifth Third Bank if it asks for your password, one-time code, PIN, full card number, Social Security number, remote device access, or gift card payment.
Use 53.com, the Fifth Third mobile app, the number printed on your card, or official bank documents when contacting Fifth Third. If you think your account has been compromised, call Fifth Third immediately and consider contacting your card issuer, credit bureaus, or identity theft resources depending on the situation.
Common Reasons Customers Contact Fifth Third Corporate Office
- Fifth Third Bank corporate office or headquarters questions
- Escalated checking, savings, or account-service complaints
- Fraud, unauthorized activity, or lost/stolen card concerns
- Debit card, credit card, ACH, wire, Bill Pay, or Zelle disputes
- Mortgage, auto loan, personal loan, or payoff issues
- Branch service, department routing, or banker follow-up concerns
- Business banking or commercial banking issues
- Investment, securities, or tax-document concerns
- Investor relations or shareholder questions
Fifth Third Bank Reviews and Complaints
Customer comments visible on CorporateOfficeHeadquarters.com describe several types of Fifth Third Bank complaints. Recent comments mention delayed or corrected 1099 tax forms, difficulty reaching the correct department for account verification, concerns about credit cards being issued to a vulnerable person, branches not answering phones, excessive interest or late fee complaints, and rude or unhelpful customer service interactions.
These comments reflect individual experiences and may not represent every Fifth Third branch, call center, department, or account type. When leaving a review, include the branch or department involved, the date of the issue, the support route used, and whether Fifth Third provided a case number or resolution. Do not post private banking details.
About Fifth Third Bank
Fifth Third Bancorp is a financial services company headquartered in Cincinnati, Ohio. Its banking subsidiary is Fifth Third Bank, National Association. The bank offers personal banking, business banking, commercial banking, credit cards, mortgages, auto loans, wealth management, investment services, online banking, mobile banking, and treasury management.
Fifth Third traces its history to 1858 and is publicly traded under the symbol FITB. Following its Comerica merger, Fifth Third describes itself as one of the largest banks in the United States, with operations across multiple states.
Competitors and Related Corporate Office Pages
Fifth Third Bank competes with regional and national banks across consumer banking, business banking, lending, credit cards, commercial banking, and wealth management. Related corporate office pages include Regions Bank Corporate Office, Chase Corporate Office, Wells Fargo Corporate Office, and Truist Corporate Office.
Related Resources
- Official Fifth Third Customer Service
- Fifth Third Investor Relations Contact
- OCC HelpWithMyBank Complaint Form
- Submit a CFPB Complaint
Frequently Asked Questions About Fifth Third Bank Corporate Office
Where is Fifth Third Bank corporate office located?
Fifth Third Bank’s corporate headquarters are located at Fifth Third Center, 38 Fountain Square Plaza, Cincinnati, OH 45263.
What is Fifth Third Bank’s customer service number?
Fifth Third Bank customer service can be reached at 1-800-972-3030.
Is 1-800-972-3030 the Fifth Third corporate office number?
Fifth Third’s official resources use 1-800-972-3030 for customer service, fraud support, and account help. A separate general public corporate headquarters switchboard was not verified for routine consumer issues.
How do I file a complaint with Fifth Third Bank?
Start with Fifth Third Bank customer service, your branch, the mobile app, or the department tied to your issue. If the issue remains unresolved, document the case and consider written escalation to headquarters or a regulatory complaint route such as the OCC or CFPB when appropriate.
Who regulates Fifth Third Bank?
Fifth Third Bank, National Association is a national bank. National bank complaints may fall under the Office of the Comptroller of the Currency, depending on the issue.
What should I do if I suspect fraud on a Fifth Third account?
Call Fifth Third immediately at an official number, such as 1-800-972-3030, and monitor your account. Do not share passwords, PINs, one-time codes, or full card numbers with anyone who contacts you unexpectedly.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone, complaint, review, and escalation information for major companies. This page was updated using official Fifth Third sources where available, with COH review themes summarized from visible comments on this page.
Page Update Note
This Fifth Third Bank Corporate Office page was updated on July 1, 2026, to verify the headquarters address, customer service numbers, investor relations contact, complaint escalation routes, image guidance, and COH review-summary language.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Fifth Third Bancorp or Fifth Third Bank, National Association. This page is for informational purposes only. Fifth Third trademarks, names, logos, and brands are the property of their respective owners. Banking phone numbers, complaint procedures, branch details, regulatory routes, and support options can change. Confirm important details on Fifth Third’s official website before sending sensitive financial information.
Share Your Experience
Have you contacted Fifth Third Bank corporate office, customer service, a local branch, fraud support, dispute support, mortgage support, business banking, commercial banking, or investor relations? Share your experience in the comments below. Do not post private information such as full account numbers, Social Security numbers, tax forms, card numbers, passwords, PINs, one-time codes, home addresses, or employee personal information.