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  • Comfort Suites Corporate Office Headquarters HQ

Comfort Suites Corporate Office Headquarters HQ

How to Contact Comfort Suites Corporate Office Headquarters

Choice Hotels International, Inc.

Comfort Suites Official Corporate Address:

Choice Hotels International, Inc.
10750 Columbia Pike
Silver Spring, MD 20901 USAA
Email Help & Chat: Contact Page
Corporate Phone Number: 1-301-592-5000
Fax Number: 1-301-592-6157
Customer Support: 1-877-424-6423

Comfort Suites Company Profile and Bio:

Comfort Suites is part of Choice Hotels International. The Comfort Suites corporate office is located in Silver Spring Maryland. The phone number for the Comfort Suites corporate office is 1-301-592-5000.

Comfort Suites specializes in mid-priced hotels located in the United States. Comfort Suite’s competitors include Holiday Inn Express, Marriott, Hilton, and LaQuinta.

Reviews and Complaints: See Below or Click Comments Link

CorporateOfficeHeadquarters.com is not associated with Comfort Suites or Choice Hotels International. This website is for informational and review purposes only.

 
  • Reserved and paid $2005, for a room for my son, Alex McGuire (thru Booking.com 10/28-10/31). He was unable to attend due to illness. I requested a refund, but instead was charged $1917 and refunded only $88. The room was canceled, but if I try to re-book it shows no availability. This means I was charged and the room was re-booked by someone else. This is blatant FRAUD and will be referred to the local police. Please call me to refund my money.
    This was at the terrible State College, Pa location. A police report has been filed.

     
  • If I could leave zero stars I would. This is not a safe place to stay. On the last night of our stay (Sunday, May 9), Walla Walla, WA, someone called our room at 3:15 am and started threatening us. 15 minutes later they were pounding on our door. Then they came back and tried to kick in our door several times. Pretty sure it was going to be a robbery. We called 911 because there wasn’t anyone at the front desk. Three cops showed up and they couldn’t find anyone managing the front desk either. They did a walk through and left a police report. We are waiting to hear back on the cameras, but I’m not optimistic the hotel will follow through. When I talked to the manager the next day, she just said sorry and said they have 24 hour management on site, which is not true. We had a block of 6 rooms, including one with a baby paid for by a local prominent business. By the last night, most had already checked out and headed back home. We stayed an extra night with a family member, which is one of the owners of the company that rented the block of rooms. The hotel is located in a kind of old remote closed down area, with nobody there at night. Very unsafe!! In addition, the service was very poor. They don’t clean the rooms everyday. You have to ask for your room to be cleaned by 11:00 am with written notice. They didn’t tell us that when we checked in. They were out of fresh towels and all of us had to wait until the next day for clean ones. Several of us had key cards that wouldn’t work and one person’s room wasn’t available for the last night after it was already paid for. They had to pay for another night. The rooms were way overpriced at $250/night!!
    Please respond better than the canned response below!!

    Response from the owner 2 days ago
    Dear Guest

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

    We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

    Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

     
  • Roaches were crawling on my bed–over the pillow and across the open sheets–in the first room. I switched rooms at 1am when I noticed them. The second room also had roaches crawling around. I have pictures and videos. It was not ok.

     
  • Booked hotel, was overcharged around $200, cannot get in touch with manager, 1-800 numbers can't do anything at all to help, no one can refund or really do anything. There is no one to call or contact just a bunch of front line reps with no power to do anything. Manager is never at the hotel and cannot do anything. Have been given excuses as to why the manager is not there and cannot get the manager's name or when they will be there. What kind of business is this? This is credit card fraud and that is a federal offense.

     
  • Comf Suites 1227 N. St.Louis – batesville, ark.
    What a great place to stay at. Debra greeted us when we walked in and was so pleasant – we had been dealing with some really bad places and this was a breath of sunshine. The room was great…internet was fabulous— a great connection which is unusual in a hotel. Then late night was
    Shelly who needs a raise…she was fabulous….very nice very helpful and just there to make us comfortable as I am a late night person. Wow your employees are well picked for their jobs. Thanks so much and we will stay there again.
    Ida HErring

     
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