Reach Frigidaire Corporate Office Headquarters 

Frigidaire, Dishwasher! Junk! less than 30 days old, Guess what? No One In My Area To Service It. Can’t contact corporate office either. Why? because no one knows how to, even though they work and get paid by Frigidaire. So, heads up anyone looking to buy appliances, think twice!!!!

Frigidaire, Terrible. Does Everything Not To Help. Never Buy Their Products.

Frigidaire, Purchased Frigidaire refrigerator 10-12-24. It quit working on 5-17-25. We have been trying to get Frigidaire to get a repair person out to fix it. It’s still under warranty. The number to their home office / customer service has a wait of at least 40 minutes. We’ve called every day for 17 days and no response. They do not call us back and have yet to schedule a repair person to fix our refrigerator. Refrigidaire should take their statement about their customer service response off their website. This is ridiculous.

Frigidaire, No Support for a Failing Product Under Warranty. I purchased a Frigidaire refrigerator less than six months ago, and the compressor has already failed. I’ve spoken to customer service six separate times, and every time I’m told the same thing: someone will contact me within 24 hours to arrange a repair or replacement. That callback never happens. This has been going on since March 2025, and I’m still without a working refrigerator. I’ve searched extensively for a corporate contact number but haven’t found one. I even have a friend in Charlotte, NC trying to locate someone at the company who can actually help. It’s incredibly disappointing to learn—after my purchase—how many other people have had similar negative experiences with Frigidaire. If this issue isn’t resolved soon, I won’t ever buy another product from this brand—and I won’t hesitate to explore legal action to recover my losses.

Frigidaire, Extremely Poor Warranty Support and Communication. If I could give Zero Stars, I would. I’ve now been without a working refrigerator for over a week, and the experience with Frigidaire’s warranty service has been frustrating from the start. My refrigerator is less than a year old and still under the factory warranty. The first technician scheduled by your representative, Jade, never showed up or called. When I tried to reach them, it went straight to voicemail. I contacted customer service again, and your rep Isbee assured me that the appointment was canceled and I’d be rescheduled with a local technician. I then received a text confirming an appointment window of 7:30–9:30 AM, but once again, no one showed up. When I called back, I was told by your service rep that they had no idea who the technician was, and they even denied the message I received. Throughout this entire process, I’ve spoken with multiple representatives, none of whom seem to know what’s going on. Meanwhile, I’ve lost food and cannot store groceries — a major inconvenience, especially with a relatively new appliance that should be reliable. At this point, a replacement refrigerator should be seriously considered. A one- to two-week delay for service on a new unit under warranty is unacceptable.