Reach Frigidaire Corporate Office Headquarters 

Frigidaire Refrigerator Nightmare. Purchased a Frigidaire with ice maker and water in May 2025. In August 2025, noticed a leak when water would come on to fill the icemaker. Called for a service appointment. First 2 scheduled repair companies never showed. On third call to Frigidaire, they scheduled a repairman that said he was getting out of the repair business, but he would come take a look. He came 3 times and still no fix. He called Frigidaire and told them to take him off the case. He could not fix it. Said water was leaking on the inside panel and not at the intake on the outside. After repeated calls to Frigidaire customer service, October 9, 2025 they finally agreed to a replacement refrigerator. They said it would take 7-10 business days to get this approved from their “back office”. Day 10 still no communication from Frigidaire. On October 22, I called and customer service said it would be day 11 or day 12 and I should get an email. This is absolutely the Worst purchase ever made. At this point, we do not want to replace it with another Frigidaire. We would just like a refund so we can purchase a more reliable brand.

Frigidaire, Dishwasher! Junk! less than 30 days old, Guess what? No One In My Area To Service It. Can’t contact corporate office either. Why? because no one knows how to, even though they work and get paid by Frigidaire. So, heads up anyone looking to buy appliances, think twice!!!!

Frigidaire, Terrible. Does Everything Not To Help. Never Buy Their Products.

Frigidaire, Purchased Frigidaire refrigerator 10-12-24. It quit working on 5-17-25. We have been trying to get Frigidaire to get a repair person out to fix it. It’s still under warranty. The number to their home office / customer service has a wait of at least 40 minutes. We’ve called every day for 17 days and no response. They do not call us back and have yet to schedule a repair person to fix our refrigerator. Refrigidaire should take their statement about their customer service response off their website. This is ridiculous.

Frigidaire, No Support for a Failing Product Under Warranty. I purchased a Frigidaire refrigerator less than six months ago, and the compressor has already failed. I’ve spoken to customer service six separate times, and every time I’m told the same thing: someone will contact me within 24 hours to arrange a repair or replacement. That callback never happens. This has been going on since March 2025, and I’m still without a working refrigerator. I’ve searched extensively for a corporate contact number but haven’t found one. I even have a friend in Charlotte, NC trying to locate someone at the company who can actually help. It’s incredibly disappointing to learn—after my purchase—how many other people have had similar negative experiences with Frigidaire. If this issue isn’t resolved soon, I won’t ever buy another product from this brand—and I won’t hesitate to explore legal action to recover my losses.