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Frigidaire, Can’t get my refrigerator repaired! I am on my second refrigerator. The first one being brought back after seven repairs now 11 months with the new one this refrigerator is out and I have been waiting two days short of a month to get it fixed. The first technician did not show up and the second technician brought the wrong part. I have been trying to follow up and it is the biggest example of incompetence I have ever seen. Serial Number: FPRU19F8WF. Model Number: BA40822030. Date of Purchase: March 27, 2024. Place of Purchase: World Hi-Fi – your back room staff are concerned that they weren’t qualified to deliver the new refrigerator. They are the original appliance store that sold them and installed them in my home along with all of the other appliances. New Refrigerator. FPRU19F8WF. BA40822030 Extended warranty 9000965306. Delivered March 27 2024. Service call for Thursday March 14. Service call for Tuesday, March 25 between 9-3, no show and no call. Service call for Tuesday April 1, 2025 between 8-1287999835 Original Refrigerator FPFU19F8WF WA93403923. Delivered October 26,2020 Bought back 2/24. Bought Extended Warranty August 8, 2022. Ref 8656078701 Authorization ESAF94166858. Repairs for Original Refrigerator. March 27, 2022. June 20, 2022. Jan 5, 23. Feb 12, 23, Sept 8, 23 , Dec 11, 2023 . January 31, 2024. You bought back the refrigerator but it did not cover the price of the replacement unit. I had to put another $600 in and I was not credited for the extended warranty from the old unit. The new refrigerator was about a half an inch shorter than the Freezer and I found out that the matching set had been redesigned. Your back room told me the problem was that the floor in my new home was sinking. I wish I could’ve laughed in his face. As a result we bought a new freezer and moved the old freezer into the garage. New unit was delivered with a different pull, which I understand was redesigned and one of your representatives did send it to me so I can get it when the repair to my current unit is done. As a result of the different sizes of the matched set unit, we had to purchase a new freezer. New Freezer FPFU19FAWFB. BB4130854 March 29

Extended warranty 9000965307 Delivered March 29, 2024

Original Frigidare Freezer WB93658643 9000521926

Frigidaire, I have been trying to get my brand new dishwasher fixed for almost 2 weeks now. Fridgidare keeps calling an appliance company that does NOT do warrantee work in my area. They have called the same company 4 times now. What do I have to do to speak with someone that knows what they are doing? I will never buy another Fridgidare product again after this experience. The most horrible customer service I have ever dealt with in my life. LG doesn’t treat thier clients like this….

Frigidaire, Dangerous Product / Avoid Buying. The Frigidaire gas ranges no longer have safety locking knobs. A slight bump will turn on the gas or light the burner. I have had two small fires because of this. If I want to fix this, I would have to buy third-party safety knobs, which cost $25 each plus shipping. I can’t afford $125. My 10-year-old Frigidaire range had locking knobs, so we never had this problem. I am really tired of companies like this cutting corners to save a buck. You should never cut corners for an appliance like this because it will compromise safety. I am filing a complaint with the Attorney General. I hope others will, too.

Frigidaire, Microwave wall oven combo.I purchased this 2023, installed in June 2024, it went out 30 minutes after install/no power at all. Electrician came back, all was fine on his end but he works on appliances so he replaced a fuse. It worked well for about 4 months, went out again in November, customer service is terrible, no one speaks good English, they sent 2 repair people who don’t even work on wall ovens, the next guy came and ordered parts and the next person had never worked on wall ovens and had to Google and look up on the web how to replace the parts. The guy didn’t even know where a board went until I showed him. Then he left and I called him 30 minutes later it had stopped working again. He was the last person that came in a month later and ordered parts. Been waiting on someone to come install parts they have rescheduled 3 times now and there are some of those days I lost wages because they let you know in the middle of the day! I will never purchase another Fridgidaire product, and this one should have been replaced long ago by this company!! Lemon Law!!! I bought an entire suite of their appliances and over $8000 bucks, this is ridiculous!!!! They will soon deal with a legal battle!

Frigidaire GCFE3060 BF Electric Range. Electric Range shelving wall ceramic coating was damaged in transport. They sent out an Electrolux warranty repair guy who said it was beyond repair and initiated a replacement. At first, it only took about 4-6 weeks to have the replacement delivered, however it was the incorrect model that was lost in translation at some point. I denied the replacement and they claim it was a comparable unit, even though my exact unit is available on their website and deliverable within 7 business days. I am still trying to get my replacement and I purchased in August 2024. The warranty department is pathetic and keeps saying I will get a call back within 72 hours. They never call; so I call back and get the same canned response that probably stems from poor upper management. I will never purchase a Frigidaire appliance again.