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  • Electrolux Corporate Office Headquarters, USA Address, Phone Numbers, and Complaints

Electrolux Corporate Office Headquarters, USA Address, Phone Numbers, and Complaints 

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Electrolux is a global appliance company with its North America headquarters in Charlotte, North Carolina. This page provides updated Electrolux corporate office and USA headquarters information, including the Charlotte address, customer support phone numbers, warranty contact routes, complaint escalation tips, review themes, and related appliance-company resources.

Electrolux Corporate Office and Headquarters Contact Information

Headquarters / Corporate Office Update

Electrolux North America is headquartered in Charlotte, North Carolina. The address associated with Electrolux Consumer Products, Inc. and Electrolux North America is 10200 David Taylor Drive, Charlotte, NC 28262.

The older version of this page listed 1-980-236-2000 as both the Electrolux headquarters phone number and Human Resources number. Because a separate public HR phone number was not verified on official Electrolux contact resources, this update removes the HR label and directs job seekers to the official Electrolux Group careers site.

For most customers, the better route is Electrolux’s product support, warranty, online order, or appliance-specific support number. General Electrolux support is 1-877-435-3287, while U.S. and Puerto Rico warranty service documentation also lists 1-800-374-4432.

Electrolux corporate office headquarters in Charlotte, North Carolina
Electrolux North America corporate office and headquarters are located in Charlotte, North Carolina.

How to Contact Electrolux About a Complaint

For most Electrolux complaints, start with the product support route tied to your appliance or order. Warranty repair, replacement parts, service appointments, product registration, delivery, installation, online order, and small-appliance issues may each route differently.

If your issue involves an appliance under warranty, keep your purchase receipt, delivery record, serial number, model number, service appointment history, and case number. If your issue involves an online order from Electrolux.com, use the online order support number. If the issue involves a Frigidaire-branded product, you may need to use the Frigidaire support route even though Frigidaire is part of the Electrolux family of brands.

Choose the Correct Support Route

  • Corporate office or USA headquarters question: Use the Charlotte headquarters address listed above.
  • Electrolux appliance support: Call 1-877-435-3287 or use Electrolux product support online.
  • Warranty service: Use the warranty service route listed in your product warranty or call 1-800-374-4432 for U.S. and Puerto Rico warranty service.
  • Online orders from Electrolux.com: Call 1-833-840-5925.
  • Small kitchen appliances, vacuums, or air cleaners: Call 1-800-896-9756.
  • Frigidaire appliance issue: Use Frigidaire support resources when the product is branded Frigidaire.
  • Job or HR question: Use the official Electrolux Group Careers site.
  • Media or corporate communications question: Use the Electrolux Group newsroom or media contact route.

What to Have Before Contacting Electrolux

  • The appliance model number and serial number
  • Your receipt, delivery slip, or proof of purchase
  • The purchase date and retailer name
  • Warranty, protection plan, or service contract information
  • Service appointment dates and technician notes, if available
  • Photos or videos of the issue when helpful
  • A short timeline of what happened and the resolution you are requesting

Do not post full payment card numbers, home addresses, account passwords, serial-number photos that include private purchase details, private technician information, or personal contact information in public review sections.

How to Escalate an Electrolux Complaint

Start with Electrolux product support and ask for a case number. If the issue involves a warranty repair, food loss, delivery problem, damaged appliance, delayed service, repeated failed repairs, or replacement request, document each support contact and service visit.

If the issue remains unresolved, send a concise written complaint to Electrolux Consumer Products, Inc., 10200 David Taylor Drive, Charlotte, NC 28262. Include the model number, serial number, purchase date, retailer, service dates, case number, and the specific resolution you are requesting.

For serious unresolved consumer issues, you may also consider the Better Business Bureau, your state consumer protection office, or another appropriate consumer complaint channel. Keep copies of all letters, emails, receipts, service records, and photos.

Warranty, Repair, Replacement, and Delivery Issues

Electrolux customers often contact corporate office or support because of warranty repairs, delayed service, replacement decisions, damaged deliveries, installation problems, parts availability, or confusion between retailer support and manufacturer warranty support.

If the product was recently delivered, contact the retailer quickly as well as Electrolux, because some delivery damage, return windows, and exchange options may depend on the seller. If the product is already in warranty-service status, focus on case numbers, technician findings, service dates, part orders, and written repair or replacement decisions from Electrolux.

Frigidaire and Electrolux Brand Routing

Electrolux Group’s North American brands include Electrolux and Frigidaire. Some customers search for Electrolux corporate office because they have a Frigidaire refrigerator, freezer, dishwasher, washer, dryer, dehumidifier, range, or air purifier issue.

If your appliance is branded Frigidaire, use Frigidaire’s official support channels and include the Frigidaire model and serial number. If your issue involves corporate escalation, it may still relate back to Electrolux Consumer Products, Inc. in Charlotte, but the support case should usually begin under the product brand shown on the appliance.

Scam and Fake Support Number Warning

Customers searching for Electrolux corporate office, Electrolux USA headquarters, Electrolux support, or Electrolux appliance repair may see third-party phone numbers in search results. Be cautious with any number, website, ad, email, text, or social media account that asks for gift cards, wire transfers, remote access, account passwords, verification codes, or full payment card numbers.

Use Electrolux.com, the support number listed in your product manual or warranty, the official product support page, or the retailer where you purchased the appliance before sharing sensitive information or scheduling paid repair service.

Common Reasons Customers Contact Electrolux Corporate Office

  • Electrolux USA headquarters or corporate office questions
  • Warranty repair complaints
  • Delayed or unresolved service appointments
  • Replacement or refund requests
  • Frigidaire or Electrolux appliance problems
  • Delivery, installation, or damaged appliance concerns
  • Parts, service technician, or authorized servicer issues
  • Online order or direct purchase questions
  • Small appliance, vacuum, or air cleaner support
  • Careers, media, supplier, or corporate communication questions

Electrolux Reviews and Complaints

Customer comments visible on CorporateOfficeHeadquarters.com include complaints about warranty repairs, delayed or unresolved appliance replacement issues, Frigidaire and Electrolux refrigerator problems, repair scheduling, delivery issues, difficulty getting a response, and frustration with customer service.

These reviews reflect individual experiences and may not represent every Electrolux product, Frigidaire product, retailer, authorized servicer, or support contact. When leaving a review, include the product brand, model, purchase date, retailer, support route used, and whether Electrolux provided a case number or written resolution. Do not post private account, payment, or home information.

About Electrolux

Electrolux Group is a global appliance company founded in Sweden in 1919. The company sells household products under brands that include Electrolux and Frigidaire in North America. Its products include laundry appliances, kitchen appliances, refrigerators, freezers, dishwashers, cooking appliances, vacuums, air cleaners, accessories, and replacement parts.

Electrolux’s North America region is headquartered in Charlotte, North Carolina. The company also operates production and business functions across multiple locations in the United States, Canada, and Mexico.

Competitors and Related Corporate Office Pages

Electrolux competes with major appliance manufacturers and home-appliance brands across laundry, kitchen, refrigeration, cooking, cleaning, and replacement-parts categories. Related corporate office pages include Whirlpool Corporate Office, GE Appliances Corporate Office, Maytag Corporate Office, LG Corporate Office, Frigidaire Corporate Office, and Samsung Corporate Office.

Related Resources

Frequently Asked Questions About Electrolux Corporate Office

Where is Electrolux USA headquarters?

Electrolux North America is headquartered in Charlotte, North Carolina. The address associated with Electrolux Consumer Products, Inc. is 10200 David Taylor Drive, Charlotte, NC 28262.

What is the Electrolux customer support phone number?

Electrolux general support is 1-877-435-3287. Electrolux warranty service documentation for the U.S. and Puerto Rico also lists 1-800-374-4432.

What is the Electrolux online order phone number?

For Electrolux.com online orders, call 1-833-840-5925.

What number should I call for Electrolux small appliances or vacuums?

For small kitchen appliances, vacuums, and air cleaners, Electrolux lists 1-800-896-9756.

Is Frigidaire part of Electrolux?

Yes. Frigidaire is one of Electrolux Group’s North American brands. Customers with Frigidaire products should usually begin with Frigidaire support for model-specific service.

How do I file a complaint with Electrolux?

Start with Electrolux product support and ask for a case number. If the issue remains unresolved, send a concise written complaint to Electrolux Consumer Products, Inc., 10200 David Taylor Drive, Charlotte, NC 28262, with your model number, serial number, purchase details, service history, and requested resolution.

Does Electrolux have a separate HR phone number?

A separate public HR phone number was not verified in this update. Job seekers should use the official Electrolux Group Careers site.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint, review, and escalation information for major companies. This page was updated using official Electrolux Group, Electrolux support, warranty, CSN, and COH-visible review information where available.

Page Update Note

This Electrolux Corporate Office page was updated on July 3, 2026, to verify the Charlotte headquarters address, clarify customer support and warranty phone numbers, remove the unverified HR phone label, add the provided CSN link, improve complaint routing, update image guidance, and summarize COH-visible review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Electrolux Group, Electrolux Consumer Products, Inc., Electrolux North America, Frigidaire, or any affiliated appliance brand. This page is for informational purposes only. Electrolux trademarks, names, logos, and brands are the property of their respective owners. Contact details, warranty terms, service routes, support hours, product availability, and corporate information can change. Confirm important details on Electrolux’s official website before sending sensitive correspondence or arranging appliance service.

Share Your Experience

Have you contacted Electrolux corporate office, Electrolux product support, warranty service, online order support, Frigidaire support, an authorized servicer, or Electrolux careers? Share your experience in the comments below. Do not post private information such as full payment card numbers, passwords, account details, home addresses, serial-number documents with personal data, private technician information, or personal contact details.

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Frigidaire, I purchased a brand new Frigidaire refrigerator a month ago. Under warranty and purchased an additional one year warranty. The refrigerator has never worked and any and all attempts to get Frigidaire to send a repairmen have been a waste of time. I’m told there are only 3 authorized repairmen in Eastern Oklahoma. Frigidaire refuses to acknowledge the warranty on the product! I have made countless calls to Sears, Frigidaire, and Electrolux. All they do is tell you to call the other compainies, in the meantime I have a brand new $2700 refrigerator that won’t work and I can’t get any of the companies to do anything.

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Suggested Solution for Electrolux Frigidaire Dehumidifier Replacement Issue: Escalate Your Case to Executive Customer Service: Email electrolux.customerservice@electrolux.com or frigidaire.customer@electrolux.com with the following: A clear subject line like: “Urgent: Delayed Frigidaire Dehumidifier Replacement – Request for Immediate Action”. Your original case/reference number. A concise summary of your experience. Date of original purchase and model/serial number. A copy of your receipt or warranty info (if available). A request for a specific replacement date or a refund if a replacement cannot be confirmed. File a Complaint with the Better Business Bureau (BBB): This often prompts a faster response from companies like Electrolux. You can file a complaint here: https://www.bbb.org/file-a-complaint. Contact the Retailer (If Recently Purchased): If the unit was bought within the past year, reach out to the retailer where you made the purchase — some will facilitate an exchange or refund even if the manufacturer is slow to respond. Check for Product Recalls or Class Actions: Frigidaire has had past recalls on dehumidifiers. Check https://www.recall.frigidaire.com to see if your model qualifies for a refund or accelerated replacement process.

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