GE Corporate Office Headquarters

GE Corporate Office Headquarters HQ
General Electric Company
3135 Easton Turnpike
Fairfield, Connecticut 06828-0001 USA
Corporate Phone Number: 1-203-373-2211
Fax Number: 1-203-373-3131

  • We purchased a GE refrigerator about 4 months ago. It went out six weeks ago and GE cannot get it fixed. We have had no frig for 6 weeks and have been told multiple stories, none have been true. We are senior citizens and having to travel 30 mins one way to go to the grocery store. We are having to travel to get food every couple of days and with the price of gas, it is really hurting us. They have told us twice that it is going to be picked up and they will bring us a check to buy another refrigerator, but every time it is schedule, they don't show up. This is just plain cruel on GE's part.

  • Bought a Electric Range a year ago and it already has rust, I do not live near beach or other adverse enviorment. There is no waranty for the range. Sad to see a name like GE make so low grade appliances. Never ever will buy anything GE makes.

  • I purchased a GE stove and very shortly after things began to go wrong. Last night the oven glass burst out all over my kitchen floor. No reason. Oven was off. I took many pictures. This could be that the product is DEFECTIVE & could cause DAMAGE TO OTHERS. THIS IS A WARNING TO OTHERS ABOUT THE GE GLASS TOP STOVES. I WOULD LIKE LTO HEAR A RESPONSE FROM GE.

  • 6/30/2021 I have been in contact with GE Appliance Support for 1 week trying to purchase a replacement refrigerator, which quit after less than 3 years. Case number 06075571. I was given a price on model GSS23GMKES and can never complete the purchase. I waited for over an hour for a call back on two occasions yesterday. I was placed on hold both times, after 30 minutes the line disconnected. I will try again today as all of my other appliances are GE; however, if unsuccessful I will be forced to purchase another brand. Any assistance you might offer this 79 year old military retiree would be greatly appreciated. My phone number can be found within the case number and numerous emails I have sent to Appliance Support. RJS Frusterated and Disappointed

  • Don't buy anything from this company, They cheat, steal, lie. I bought a microwave $349 from them. One and a half months after the warranty expired it caught fire, flames were shooting out. If I hadn't been standing in front of it my house would be a loss. I called, they apologized said they would of course extend the warranty and I would receive a full refund. They sent a service tech out to see it, after two canceled appointments he made it on the third appointment. He took pictures, called them, called it a total loss and a defect in the appliance. They said they would send a refund. Then I got a bill for the service call $99. Then they said since it is out of warranty they were going to do me the tremendous favor of refunding $200. But I had to send the original receipt, a photo of the damage, and a photo of the model number. I did. Then they came back and said sorry, we are sending you a coupon for another GE appliance, good for 90 days. Really!!!!!! I am so sick that in the 3 months this has been going on I went out and bought another GE microwave and trim kit totaling $950. This is insulting, criminal, just wrong. I am calling an attorney to see if there is anything I can do as I have all these promises in writing. If I weren't a lady I would fill this with very very choice words.

  • our GE refrigerator went out after 3.5 months and I'm getting nothing but the run around. Don't buy a GE!!!!!!!!!

  • I purchased a microwave oven combo unit back in may 2020 I was so excited about my new unit for my family in December my new unit went out no fault of mine with out notice I call GE customer service and schedule service GE service tech stated my parts would not be available until March this entire process has been a nightmare I have spoken to several case workers and 2 case managers in 3 months no one was willing to help me during this pandemic not being able to prepare healthy meals for your family is unacceptable which left me in tears the crew over there are insensitive people with no empathy skills for their customers as of today March 5, 2021 I still cannot use my unit please someone help me thank you

  • I have purchased two GE Mini 2.4GHZ mice and they have both only worked for about a month. I do not have the receipts and really would like to get a refund for this.

  • This all started in June, 2020..My dishwasher which was 9 months old at the time, IT started to not dry dishes properly. They were always wet, and I had to hand dry them. Then, one day I accidentally broke a glass. I reached down to get all the glass out, when I noticed the bottom on the dishwasher had two inches of water in it. Well, as you can imagine, with this pandemic, I did not want water sitting in the bottom on my dishwasher, collecting bacteria. GE sent 4 technicians, to try and fix it, some replaced parts, another part fell off in the dishwasher, and another replaced the heating unit. None worked! They approved me for a replacement, this is now September. I was assigned a case number, two actually. They wanted me to pick out a dishwasher on line as a replacement. Well, had no idea what the measurements were. I had someone come in to measure. That person, moved away. Now I had to pay someone to measure. $50.00 So I got the measurements and sent them to GE. I picked out 3 dishwashers from the website they told me THEY WERE ALL OUT OF STOCK. I spent, I would say at least 24 to 36 hours on hold on different days, trying to talk to someone. They sent me an email, never bothering to call me back to tell me that ANOTHER dishwasher I PICKED OUT was ordered. I ASKED IF WAS THE SAME MEASUREMENTS I SENT. NO REPSPONSE!!!!I sent an email to them telling them, I'm not paying for installation. I don't have the money, since my husband passed away and I had to pay for a funeral… Never heard back. Now it is now the end of October. Two weeks later, I get a call saying the dishwasher will be delivered today November 3, 2020. I sent GE and email saying I hope it was the same measurements as the old one…NO RESPONSE…..The person that called said, they do not install dishwashers, it's against the law. I said, GE said they would pay for installation and take care of everything in the beginning when I spoke to them back in September. I called GE this morning, waiting on hold for 1 hour and 45 minutes. They told me I have to get my own installer to install the dishwasher. I thought since this was a replacement they would take care of everything. Boy, was I wrong. Nobody told me this in all this time!!!! I called GE back and said, now I've have had enough of this, dealing with this issue since June. I want my money back. GE said I can get my money back, but I had to have the dishwasher uninstalled. I said now I have to pay for a plumber. They said they would reimburse me. They didn't know how long that would take. I told them I can't pay to have a dishwasher installed, and I can't pay to have a dishwasher uninstalled. That was the only way I was going to get my money back…I called the delivery people to cancel the order. Now, this is a very important point. The first dishwasher sat on my kitchen floor for 4 days, because the installer was tied up. He would not be able to install the first dishwasher until 4 days from now. I said ok. But in those 4 days the dishwasher sat on my kitchen floor, it was leaking, and ruined my kitchen floor. GE put me in touch with their insurance company, and instructed me to take pictures from all angles of the floor and send to them, which I did. I had to get an estimate for the floor. They said after 3 MONTHS, of me sending all the paperwork they needed, SORRY WE ARE NOT PAYING FOR A NEW FLOOR. AFTER I PAID $175.00 FOR A FLOOR COMPANY TO COME OUT AND GIVE ME AN ESTIMATE FOR A NEW FLOOR. NOW I'M OUT $175.00, AND STUCK WITH A RUINED KITCHED FLOOR!!!!!!SO NOW I AM CALLING SEVEN ON YOUR SIDE TO HELP ME!!!!!!!!!!!
    I will never, ever buy another GE product as long as I live. They do not communicate well, they do not care about the consumer at all. I am still grieving for my husband and had to deal with all this for so long I'M DONE. Let 7 ON YOUR SIDE HANDLE IT!!!!! Take it from me folks, be leery of any GE product.

  • I was going to call GE Corporate Offices to lodge a complaint about them not making the IMWF filter for my Monogram Icemaker, but after reading the previous comments, what's the point. I came to this website to find an alternate method to communicate with Consumer Affairs since the number customer service gave me is always "busy", according to the recording I get. It was the same number I found on various GE sites. Interesting enough, the fax number gives me the same recording. (Must be a very long fax) Understanding the affects of the current pandemic, seems there would be some sort of announcement or something when calling the Corporate office. I wonder; does CEO Kevin Nolan even know this number exists?

  • I purchased a Laundry Center(stacked washer and dryer) less than one year ago. I had the "stainless tub" replaced 3 months after delivery due to rusting in the tub. That tub started rusting 3 weeks after being installed. GE will not replace! They say it's a "cosmetic defective" even though it is inside the "stainless tub" and effectives the performance of cleaning. After I disputed this, they began telling me that I must have done something to the machine to make it rust! I have done nothing but use approved detergent and fabric softener. After elevating the complaint through customer service they agreed to replace the tub, but I had to pay 1/2 the labor cost. WHAT! The machine is still under warranty! I said that this was unacceptable, and they should explain to me how this was my problem. Then they came back and said that I must have left wet clothes in the washer for days that caused the rust. Not true…but here's the 64 dollar question….. Why is a stainless steel tube rusting?????? I bought this type of tube so I would have a clean and sanitary tub. I understand why some grades of stainless steel may rust, but why GE use a low grade of stainless less in a washer tube who's soul function is to be exposed to moisture? I tried to elevate this problem above the Customer Service Supervisor, but she would not give me her last name, nor the name of her Manager. She said they are not allowed to and that her Manager does not speak to Customers. Also, she told me that she did not know the contact information for Ge Corporate offices and that I would have to go on line and find it for myself. She stated that they are the begin and the end of customer service complaints and that there is no where else to go to resolve your dispute. I have never heard of anything like this in my 40 years working in Corporate America. I did tell her that I felt like GE scammed me out of my money and now would not stand behind their product. I'm still looking for recourse with this Company to solve this problem.

  • When my washer was 2 yrs. old it developed a squeal during the wash cycle. By the time a repairman came out it had stopped.Now 6 mos. later it started again. Repairman said it was the transmission. I wash maybe 4 loads a week. Very,very disappointed in your product. Of course I would never buy GE products again

  • This is a "heads" up for GE corporate: large orders have been in the works for years, for the locomotive division. If all you need now is 20 bill., I would suggest that you get it from somebody who has it. The planned order will be for 2000 units [new freight railroad system] at30000 hp each { 465 ton drawbar}. Details will follow as time goes by

  • purchased a very pricey ($4000) GE induction range in mid October 2018, delivery was delayed several times, finally installed Nov 9, started to fail at Thanksgiving, technician arrived a week later, ascertained induction module is faulty. Part was back ordered with no ETA. Contacted GE consumer advocate, took two weeks to finally receive part, another to schedule technician. Installed new module, unit failed that same evening. Reported problem to GE, received service appointment for two days later, which promptly was cancelled by GE (no tech available). Unable to get GE to admit they sold me a very expensive lemon and to exchange it. They offered $80 to "buy an electric hot plate" to facilitate preparing meals for my family. Tech now scheduled for Dec 29th — Merry Christmas!

  • I find it very peculiar that if one has a problem with a GE major appliance, one has got to go through the service department, then the customer care department and so on, without getting anything resolved. I would like to obtain the phone number for the GM of Major Appliances at GE. Naturally, this is almost impossible.mail delivery truck

  • I want to know who in advertising felt the need to show a little boy playing with a nursing pump in the new commercial??? It isn't funny and it has NOTHING to do with your GE products. We're not prudes, but who ever thought of this and whom ever okayed this idea should be fired or demoted. So sad to see a company with your reputation to show such lack of class.

  • I wish I had read the above comment’s before purchase. Our daughter bought us a stove/refrigerator for Christmas. The units came, wrong stove. GE said “thats the latest & greatest”. The replacement came, same wrong stove. GE is putting old Sears stock in current cartons. The bad thing is we have beennwithout a stive for 2 weeks and cannot get our old one back. The unit GE is crating dates back 3 years and must have been a lemon because they changed the internal design. I am tempted to call the state attorney generals office. GE is making Chinese ptoduct’s look “good?”!

  • I am trying to find a 15v incandescent light bulb I use to replace bulbs in Noma and other types of bubble lights produced from 1945 to mid 1960's. on bulb is GE640, on box is MTRG4100-H, and on box bottom # 284472. I would appreciate any help. 928-978-3297 Ray

  • Purchased hot water heater 12 yr warranty on it. 1st year parts and labor 2nd thru 12th parts. Extended warranty after 12th year lifetime all parts and labor. To my surprise 10 yrs later heating elements no longer working. Contact store where purchased and GE no help not honoring any of warranties. Contacted 800 number spoke with one representative ( wasn't going well) requested to speak with a supervisor representative was to transfer me instead disconnected. Initiated another contact requested supervisor stated was transferring to escalation dept. (another Joke)transferred me to one of his co-workers. Low and behold another transfer to no where. GE shame on u and ur quality of incompetent employees. Ur warranties are boggess. Executives open ur eyes GEs reputation is falling. Obvious ur employees don't care hopefully u do!!!!! We the consumers r the ones who keep u in business! Shame shame shame!!!!!

  • LED miniature 100 lights-deliberate deception since inside on pamphlet it states they will only last 90 hrs., referred to as seasonal lights, yet they are 5 times more expensive, which we pay since LED rule is they last very long. Couldn't understand why these LED lights are out while the 100 regular miniature lights have been on for over a year. So I took them in to replace the fuse or bulb to read their life span is over. Will certainly never buy them again & make sure I tell everyone who will listen. Shame on you executives at GE for falling into the low-life people category, may you reap what you sow.

  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}