Reach Frontier Airlines Corporate Office Headquarters 

Frontier Airlines, For one, how is the corporate phone number the same as customer service phone number? Then the complaint line is for “reservations only” when you call??? Please make it make sense. I’m simply trying to understand why I was charged an overweight fee for my luggage when the passenger Right next to was not charged. We both sat in 1D and 1F. And he sat directly behind me on our fight back. He wasn’t charged for either direction. Customer service supplied Zero answers and kept asking me for Their confirmation code. How the hell would I have that info? I saw for myself with my own eyes them not paying an overweight fee when both bags were over 40 lbs. Sounds shady and sounds like Frontier will never get another red cent from me. Poor customer service.

Frontier Airlines, Lost Application. I have applied for an Airline Attendant position with Frontier Airlines. I completed the classwork with JetBlue Airline Academy in Orlando, FL. After teaching English in the classroom setting…I am ready to return to my original career goal…Flight Attendant. I completed my online application and submitted (twice). I have not received a confirmation email indicating the application was received by Frontier. I can see my information, but cannot seem to send it into Frontier? Please advise? Thank You.

Frontier Customer Service. After missing a connecting flight on another airline, I attempted to purchase tickets on Frontier Airlines (at DFW Airport) after seeing online they had seats available on a flight to Las Vegas. I stood in line and patiently waited to speak to one of their representatives to purchase tickets. The first person I spoke to said they had seats on the flight, but she had to leave for lunch (it was 9:00 pm) and left. I continued to stand in line and the other representatives ignored me for over 30 minutes! they assisted people behind me who had bags. Finally my husband asked what is the problem? We just wanted to purchase tickets. Only when he took out his cell phone and started recording all of them did one of the representatives agree to assist us (informing us that we should not be recording them) no explanation why no one wanted to assist us. It looked like the staff didn’t get along and no one wanted to do the work of entering our information. Finally, Two tickets one way was purchased for over $800, we didn’t argue due to this being the last flight.

Frontier Airlines, I paid $480 in total and spent over 30 hours at the airport with my children, only to never board a flight. Every time I approached the counter to address the issue, I was hit with additional charges, yet no resolution was provided. This has been the most appalling service I’ve ever experienced. After countless delays and mismanagement, it became clear that I wouldn’t be boarding a flight. The staff seemed untrained and overwhelmed, leaving passengers frustrated and stranded. Frontier Airlines has proven to be unreliable and unprofessional. Perhaps it’s time for another airline, like Southwest, to step in and take over where Frontier has failed.

Frontier Airlines, cancelations. I have tried to cancel my flight to Portland for two days. I have jumped through many hoops and still have not been able to cancel.