Reach Out To Hardees Corporate Office – Review and Complaints 

On Saturday 11/11/2023 I went to Hardees at 2850 Lemay Ferry Rd, I ordered the charbroil doubles two of them plus a medium order of french fries. When I received my order I looked inside the bag and I noticed that I only received 1 hamburger and 1 medium fries. I knocked on the window and the young man opened the window I told him that I ordered two charbroiled double cheeseburgers, but he said that I didn’t and I told him to ask the manager as she had butted in when I placed the order so I knew that she was listening. So he charged me for the charbroiled double and I waited until I finally received the burger. I proceeded to drive to my destination which was approximately 1/4 mi. away. I sat down to eat my meal and they only gave me two single burgers and my fries were ice cold as were the burgers too. I called the Hardees and asked for Kelsey, I told her what had happened not more than 10 minutes prior. She was going to replace only the burgers and said no fries. I tried to explain that the entire meal was ruined because of the lack of the employee’s ability to pay attention. She was very inappropriate and said that she was only going to replace the burgers. I eat at this Hardees 3 times a week or more and I feel that I should receive at least my entire meal since I’ve had to write corporate I feel that I should; receive an upgraded meal.

Hardees, Management. I went to Hardees in Bartow Fl. 30 E. Van Fleet Drive on 11/15/24 11:25 Went to order an Original Bag advertised at $5.99 and they have a sign up that they are $6.99. Well argued with the very dis respectful manager who was going to call the authorities because I told him that was false advertising. Well then it came to just give him the order for $5.99 and then it was just refund him the money and of course I accepted or wait for the authorities which he did not call, just a threat. I was told never to come back to Hardees again.

Hardees, Wrong order, and cold food. November 12, 2024 At approximately 9:00am. I ordered from Hardees of Mountain Home, Arkansas two sausage and egg biscuits/muffins, in person. William was multi-tasking taking my order and talking on a headset. When I got home, I discovered that I had been given the incorrect order. The contents were biscuit/muffin egg and bacon and that was not even warm. I called the restaurant, and the manager instructed me to bring the “receipt” back to the facility. Notice not the food but the receipt. Upon arrival the manager looked at the receipt and sarcastically asked why I didn’t return the food. I told her that it was at home in my garbage. The manager stated that I hung up on her twice and that was incorrect. I terminated the phone call upset that I had to drive back to the restaurant. She handed me the receipt indicating that a return of my money wasn’t going to occur. Her much less than customer friendly attitude told me I was buying breakfast at the wrong place. If and when you get a customer friendly manager and start serving eatable warm/hot food will I consider opening your door again. We are done. I want my $9.00 plus dollars returned.

Hardees, Policy. I want to know why Hardees stop giving a senior discount? One time we go and we are given a senior discount as we are elderly people. The next week we go and Hardees tell us we no longer give discount. I want to know why? Is this your policy? Guess we will find someplace else to eat. This place is Hardees in Old Fort, North Carolina We have been a customer for years. What is your policy on senior discount?

Hardees, Terrible. I Used to love Hardees overall, there chicken tenders were good and juicy and decent size, their fries were amazing, and it was decently priced. this recent experience however was Terrible. the “tenders” were hard as a rock (I know different locations y’all can’t control cold food, but when its every single Hardees I go to, that’s a problem.)the tenders have seemed to lose flavor and the size of a chicken nugget. The fries were very hard and cold as well, even if the food wasn’t cold, it seems they have changed their recipes because it just lacks flavor, I will Never be back to Hardees until y’all change your food back to the way it was. also paid 11$ for a 5-piece tender meal and yes, inflation happened. however, if I want chicken I know that I can count on my Chick fila to provide excellent service and provide Fresh food and nice workers. Not poor food, high prices and employees being rude while ringing you up. Hardees has lost my business, and this used to be my favorite fast-food place. This is just a joke, Hardees listen to your reviews on this page, it’s just pitiful.