Reach Out To Hardees Corporate Office – Review and Complaints 

On Saturday 11/11/2023 I went to Hardees at 2850 Lemay Ferry Rd, I ordered the charbroil doubles two of them plus a medium order of french fries. When I received my order I looked inside the bag and I noticed that I only received 1 hamburger and 1 medium fries. I knocked on the window and the young man opened the window I told him that I ordered two charbroiled double cheeseburgers, but he said that I didn’t and I told him to ask the manager as she had butted in when I placed the order so I knew that she was listening. So he charged me for the charbroiled double and I waited until I finally received the burger. I proceeded to drive to my destination which was approximately 1/4 mi. away. I sat down to eat my meal and they only gave me two single burgers and my fries were ice cold as were the burgers too. I called the Hardees and asked for Kelsey, I told her what had happened not more than 10 minutes prior. She was going to replace only the burgers and said no fries. I tried to explain that the entire meal was ruined because of the lack of the employee’s ability to pay attention. She was very inappropriate and said that she was only going to replace the burgers. I eat at this Hardees 3 times a week or more and I feel that I should receive at least my entire meal since I’ve had to write corporate I feel that I should; receive an upgraded meal.

Hardees, Order Special. Advertised B1G1FREE. Ordered the two biscuits but was charged for both. Went into location and spoke to manager. She was very nice but stated they could not reverse the charge from the location. She provided me with a number to call. I’ve been calling the number but unless you have a 4 digit code you can’t get through. I did not pick up the order and I want my money back.

Hardees, Charged me $8.00 for 3 sausage patties when they are only $1.50 Al a carte, I have to stop going here for a quick breakfast. Hardees used to be really good if you were on a low carb diet. Why should I scrape biscuit off my meat if I’m cutting my carbs. Please train your staff better and make the App more accessible for low carb customers.

Hardees, Very unprofessional in Redbank, South Carolina Hardees on highway six. I am so upset with my favorite go fast food that has been serving me my biscuits (steak) with pickles & onions for over 20 years. I live in Red Bank South Carolina (Lexington SC.) And the manager and all her workers are employees there on highway. 6 !!!said that they had never seen or heard of anyone there. Serving steak biscuits with pickles and onions. So I will make it a point to visit somewhere else. From now on, or either, make it myself at home, so unhappy. And they were all carrying on and then gave me 2 pickles and one little ring of onion. So sad, no one is professional anymore. I really wish y’all could fix that problem. And today is January 31st, and I worked from about 10 o’clock last night, till about 10 o’clock this morning. Then I went and cleaned my car out and then that’s the kind of service I received when I got there. But I’m not gonna let it ruin the rest of my day. Now that i’ve gotten it off my chest, just wanted you to know.

Hardees, Rude & Disappointing Experience. We visited Hardee’s in Grand Forks, ND, and had a terrible experience. After waiting 10 minutes at the drive-thru, our Frisco and Bacon Cheeseburgers were ice cold, and the chicken strips were tiny. The only hot item was the fries. Since the lobby was closed, we went through the drive-thru again to request fresh food. Instead of resolving the issue, the manager was rude, cussed multiple times (including at our disabled son), and told us to leave. When we finally got a refund, he refused to give his name. We love Hardees, but unless this manager is addressed, we won’t be returning.