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Reach Holiday Inn Corporate Office Headquarters

Reach Holiday Inn Corporate Office Headquarters

Holiday Inn is a globally recognized hotel brand, part of the InterContinental Hotels Group (IHG) in Georgia, offering comfortable accommodations for both leisure and business travelers. Founded in 1952, Holiday Inn has become one of the largest and most trusted hotel chains worldwide, with thousands of locations offering a range of amenities such as free Wi-Fi, meeting spaces, on-site dining, and family-friendly facilities. The brand is known for its reliable service and convenient locations across the globe.

How to Reach Holiday Inn Headquarters HQ

For business inquiries, hotel reservations, or customer service matters, you can contact Holiday Inn’s Corporate Office using the following details:

🔍 Holiday Inn Corporate Office Phone Number: +1-770-604-2000 for general inquiries
📞 Customer Support: Call 1-888-HOLIDAY (1-888-465-4329) for assistance with reservations, cancellations, and customer service.
📞 Reservations: Call 1-888-465-4329
🕒 Office Hours: Monday through Friday, from 9:00 AM to 5:00 PM EST
📍 Corporate Address: IHG (InterContinental Hotels Group), Three Ravinia Drive, Suite 100, Atlanta, GA 30346-2149, USA
🌐 Website: https://www.holidayinn.com/

Holiday Inn’s Corporate Structure and Operations

Holiday Inn operates under the umbrella of InterContinental Hotels Group (IHG), providing a wide range of hotel services to cater to various travel needs. Key aspects of their operations include:

🏨 Global Hotel Chain: With thousands of hotels across major cities, airports, and tourist destinations, Holiday Inn offers accessible, comfortable lodging options for both business and leisure travelers.
🍽️ On-Site Dining: Many locations feature on-site restaurants and bars, offering breakfast, lunch, dinner, and room service for guests.
🎉 Event and Meeting Spaces: Equipped with flexible meeting rooms and event spaces, Holiday Inn caters to corporate events, conferences, and weddings.
🌍 IHG Rewards Program: Guests can earn points and redeem rewards for free stays, upgrades, and more through the IHG Rewards loyalty program.

Holiday Inn competes with other well-known hotel chains such as Marriott, Hilton, Best Western, and Hyatt. The brand’s focus on comfortable accommodations, friendly service, and a wide range of locations makes it a popular choice for travelers worldwide.

Common Concerns and Feedback

Guests appreciate Holiday Inn for its:

🏨 Comfortable Accommodations: Clean, well-maintained rooms that provide a relaxing stay for both short and long visits.
📶 Free Wi-Fi: Complimentary Wi-Fi in rooms and common areas, which is especially valued by business travelers and families.
😊 Friendly Customer Service: Courteous and professional staff who aim to make guests feel welcome and comfortable.

However, some common concerns and complaints include:

⏳ Booking and Reservation Issues: Occasional feedback about challenges with online reservations, cancellations, or room availability.
🔄 Inconsistent Room Quality: Reports of varying room standards and cleanliness across different locations.
📞 Customer Service Response Times: Some guests have experienced delays in receiving customer service support for reservation or billing issues.

Sharing your feedback helps Holiday Inn improve its services and assists others in making informed decisions about their travel accommodations.

Frequently Asked Questions (FAQs)

Q1: How can I book a room at a Holiday Inn location?
You can book a room directly through the Holiday Inn website, by calling their customer service number at 1-888-HOLIDAY, or using third-party travel platforms.

Q2: How do I join the IHG Rewards loyalty program?
You can join IHG Rewards for free by visiting the IHG Rewards section on their website. Members earn points for stays, dining, and more, which can be redeemed for free nights and other perks.

Q3: How can I modify or cancel a reservation?
To modify or cancel a reservation, log in to your account on the Holiday Inn website, visit the “Manage Reservations” section, or call customer service for assistance.

Q4: Does Holiday Inn offer event and meeting spaces?
Yes, many Holiday Inn locations offer meeting and event spaces for corporate gatherings, conferences, weddings, and other events. You can inquire about availability and book through the hotel’s website or by contacting the specific location.

Q5: How can I apply for a job at Holiday Inn?
You can view available job opportunities and apply through the IHG Careers section of their website.

Share Your Experience with Holiday Inn

If you’ve stayed at a Holiday Inn or interacted with their corporate office, we encourage you to share your experiences:

⭐ Rate the Company: Provide a rating from 1 to 5 stars based on your experience.
✍️ Write a Review: Offer detailed feedback about your stay, customer service interactions, or booking experience.
📷 Upload Photos: Include images to give a visual perspective of your experience.

Your input is valuable! Share your experiences with Holiday Inn to help others make informed travel decisions.

Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Holiday Inn or InterContinental Hotels Group (IHG). The information and reviews are services offered by CorporateOfficeHeadquarters.com.

Maps and Directions To Holiday Inn HQ in Atlanta, Georgia

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Holiday Inn Express Suggestion Separate Shower Please

May 31, 2025

Holiday Inn Express, Needed updates. We have been staying at Holiday Inn Express for years. But lately I feel you need to update your bathrooms and get rid of the tubs. And have walk inn showers. Lots of older people stay there including us who do not feel safe in the tubs for a shower. I do not know anyone that uses a tub. We recently stayed in Wilcox AZ, nice place but did not feel safe.

D A F C

Holiday Inn Express Plano TX Disappointing Rates & Policies

May 22, 2025

Holiday Inn, I recently stayed at the Holiday Inn Express below for business. (I travel 26 weeks out of the year) My stays change due to completion of work. I have never reserved a HIE that requires a 24 hr cancelation policy because of this. I was going to complete my job on Thursday so I decided to check out that morning. When I was told that I needed to give a 24 hr cancelation notice. Which I would’ve understood if it stated that on the IHG website hotel page when booking or notified when I was checking in. I was not told this. I filed a complaint with IHG the owner was willing to give me a credit for the hotel room for to be used within 6 months. Credit how you charged me for it. My work is spontaneous I never know where they are going to send me. I was in Plano a1 1/2 years ago. Secondly, as I am reviewing my receipt, I found that I was charged a different rate for every single day. How is this ok? I understand the “weekend” Thurs-Sunday. Every Day! I don’t know how Holiday Inn Express allows their franchisees to misrepresent rates and take advantage of loyal customers? I have stayed at over 100 HIE and never encountered either one of these issues. This is Not a good business practice. If this is your policy post the rates per day on the IHG website. This is a form of price gouging.

Holiday Inn Express & Suites, Plano East – Richardson

2001 E President George Bush Highway. Plano Texas 75074,United States

A P

Holiday Inn Newark NJ Disappointing Experience

May 13, 2025

Holiday Inn, Stayed one night at Newark NJ Airport hotel. Booked a room at the Newark NJ Holiday Inn and was charged $21.00 to park there. Have never been charged for parking at any hotel chain. Late that evening took elevator down to pickup food to take back to room and on the way down the elevator stopped working with me stuck inside. Tried to use my cell phone to call for help even 911 but had no service. Pressed the alarm button in the elevator trying to get help and that was no good. Saw a phone button on the panel and pressed it and rang for several minutes until someone answered and told me they were working on getting me out. I was in that elevator for 15 minutes and started to Panic when it finally opened and Maintenace person was standing out in the hall and “said sorry about that sir”. Went to the restaurant by the front desk to order my food and said I would have been here sooner but was stuck in the elevator and the woman that waiting on me that happened a few weeks ago with other people on it too. Meanwhile I wanted to come back down to the lobby so I wanted to use the stairs this time and the door was blocked. This was a dangerous hotel to stay in and never again will I ever stay there.

R J K

Holiday Inn Henrico VA Excellent Customer Service

May 1, 2025

Holiday Inn, Making a reservation. I had to get a last minute rservation for Mothers Day to see my granddaughter and was very impressed by your manager at the Holiday Inn at Broad Street in Henrico VA. I am an elderly person and Dianna was very sweet. I will now be on lookout for other Holiday Inns during my travels.

M F

Holiday Inn Frustrating Charge

April 28, 2025

Holiday Inn, Charged Without Confirmation and Poor Customer Service.

I attempted to book a stay through a third-party site, but twice received a message that the payment couldn’t be verified, and I never received a confirmation from either the third party or Holiday Inn. However, when I checked my account, I saw that I had been charged over $600. I contacted them, but the hotel denied my refund request and refused to return my money. Even Holiday Inn’s customer service tried to intervene, but the hotel still refused to issue a refund. Very disappointing experience — do not book with them! Their customer service is extremely poor.

E F