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Reach Holiday Inn Corporate Office Headquarters 

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Holiday Inn is a globally recognized hotel brand, part of the InterContinental Hotels Group (IHG), offering comfortable accommodations for both leisure and business travelers. Founded in 1952, Holiday Inn has become one of the largest and most trusted hotel chains worldwide, with thousands of locations offering a range of amenities such as free Wi-Fi, meeting spaces, on-site dining, and family-friendly facilities. The brand is known for its reliable service and convenient locations across the globe.


How to Reach Holiday Inn Headquarters HQ

For business inquiries, hotel reservations, or customer service matters, you can contact Holiday Inn’s Corporate Office using the following details:

  • 🔍 Holiday Inn Corporate Office Phone Number: +1-770-604-2000 for general inquiries
  • 📞 Customer Support: Call 1-888-HOLIDAY (1-888-465-4329) for assistance with reservations, cancellations, and customer service.
  • 📞 Reservations: Call 1-888-465-4329
  • 🕒 Office Hours: Monday through Friday, from 9:00 AM to 5:00 PM EST
  • 📍 Corporate Address: IHG (InterContinental Hotels Group), Three Ravinia Drive, Suite 100, Atlanta, GA 30346-2149, USA
  • 🌐 Website: https://www.holidayinn.com/

Holiday Inn’s Corporate Structure and Operations

Holiday Inn operates under the umbrella of InterContinental Hotels Group (IHG), providing a wide range of hotel services to cater to various travel needs. Key aspects of their operations include:

  • 🏨 Global Hotel Chain: With thousands of hotels across major cities, airports, and tourist destinations, Holiday Inn offers accessible, comfortable lodging options for both business and leisure travelers.
  • 🍽️ On-Site Dining: Many locations feature on-site restaurants and bars, offering breakfast, lunch, dinner, and room service for guests.
  • 🎉 Event and Meeting Spaces: Equipped with flexible meeting rooms and event spaces, Holiday Inn caters to corporate events, conferences, and weddings.
  • 🌍 IHG Rewards Program: Guests can earn points and redeem rewards for free stays, upgrades, and more through the IHG Rewards loyalty program.

Holiday Inn competes with other well-known hotel chains such as Marriott, Hilton, Best Western, and Hyatt. The brand’s focus on comfortable accommodations, friendly service, and a wide range of locations makes it a popular choice for travelers worldwide.


Common Concerns and Feedback

Guests appreciate Holiday Inn for its:

  • 🏨 Comfortable Accommodations: Clean, well-maintained rooms that provide a relaxing stay for both short and long visits.
  • 📶 Free Wi-Fi: Complimentary Wi-Fi in rooms and common areas, which is especially valued by business travelers and families.
  • 😊 Friendly Customer Service: Courteous and professional staff who aim to make guests feel welcome and comfortable.

However, some common concerns and complaints include:

  • Booking and Reservation Issues: Occasional feedback about challenges with online reservations, cancellations, or room availability.
  • 🔄 Inconsistent Room Quality: Reports of varying room standards and cleanliness across different locations.
  • 📞 Customer Service Response Times: Some guests have experienced delays in receiving customer service support for reservation or billing issues.

Sharing your feedback helps Holiday Inn improve its services and assists others in making informed decisions about their travel accommodations.


Frequently Asked Questions (FAQs)

Q1: How can I book a room at a Holiday Inn location?
You can book a room directly through the Holiday Inn website, by calling their customer service number at 1-888-HOLIDAY, or using third-party travel platforms.

Q2: How do I join the IHG Rewards loyalty program?
You can join IHG Rewards for free by visiting the IHG Rewards section on their website. Members earn points for stays, dining, and more, which can be redeemed for free nights and other perks.

Q3: How can I modify or cancel a reservation?
To modify or cancel a reservation, log in to your account on the Holiday Inn website, visit the “Manage Reservations” section, or call customer service for assistance.

Q4: Does Holiday Inn offer event and meeting spaces?
Yes, many Holiday Inn locations offer meeting and event spaces for corporate gatherings, conferences, weddings, and other events. You can inquire about availability and book through the hotel’s website or by contacting the specific location.

Q5: How can I apply for a job at Holiday Inn?
You can view available job opportunities and apply through the IHG Careers section of their website.


Share Your Experience with Holiday Inn

If you’ve stayed at a Holiday Inn or interacted with their corporate office, we encourage you to share your experiences:

  • Rate the Company: Provide a rating from 1 to 5 stars based on your experience.
  • ✍️ Write a Review: Offer detailed feedback about your stay, customer service interactions, or booking experience.
  • 📷 Upload Photos: Include images to give a visual perspective of your experience.

Your input is valuable! Share your experiences with Holiday Inn to help others make informed travel decisions.


Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Holiday Inn or InterContinental Hotels Group (IHG). The information and reviews are services offered by CorporateOfficeHeadquarters.com.

Holiday Inn Corporate Office

Maps and Directions To Holiday Inn HQ in Atlanta, Georgia

Holiday Inn Disappointing Customer Service

October 18, 2024

Holiday Inn, Should not even be open. The room – arrived to a room missing the fridge, microwave, lightbulbs, trash cans, hairdryer – no heat and all elevators broken. Turns out there is only one outlet in the room! Refrigerator brought in, and microwave. In order to work the fridge, television had to be unplugged and there is nowhere to plug in the microwave as the cord also is 8 inches to short. Coffee maker is useless as is lamp as there is absolutely no outlet to plug into. Short fix – manager plugged lamp into only outlet behind dresser. Television and microwave plugged into lamp which has to sit behind the television. No Heat or A/C at all – apparently all fuses are blown. Hotel is dirry inside and out. Large holes in walkway waiting for someone to break a leg…service elevator is filthy and the only way to reach your rooms. Stairwells have burnt out lights and are dangerous. Better yet, there are empty fire extinguisher boxes – no extinguishers in them at all. This is unacceptable and dangerous. Very disappointed and definitely will be requesting a full refund. How do you even rent a room with one outlet??? Coffee maker, microwave and lamp are just for show?? Bizarre and disturbing!

Krystyna Dixon

Attention Holiday Inn Corp. Office - Bed bugs in Buffalo airport location

November 17, 2023

I arrived at the Holiday Inn express Buffalo airport. I began getting bites all over my hips, buttocks and legs. I discovered bed bugs and notified front desk. They switched my room which seemed fine. I was booked for a total of 3 nights. They refunded one night. But I believe I should be compensated for my entire stay or at least get a significant discount. I could not check out bc all other hotels last minute were very expensive and my sons hockey team was all at this hotel. I feel traumatized by this experience. I am requesting the hotel to compensate my entire stay for this terrible experience.

Sora Smith

Holiday Inn Express Morristown TN

October 7, 2024

Holiday Inn Express in Morristown TN is charging workers helping hurricane victims $300 dollars a night. I always stayed in Holiday Inns but never again. You are shameful!

Carol Berkowicz

Holiday Inn Chicago IL

October 5, 2024

Holiday Inn, Saw on TikTok that you got a brand new Holiday Inn hotel in Chicago. Just open one of your platinum card holders. Try to get a room, but it’s only for immigrants. Why are you doing this? I will never stay at one of your hotels

Marc Howlett

Holiday Inn Naples FL

September 23, 2024

Holiday Inn, serious safety issue. The hotel clerk at your Naples downtown location gave my phone number to a complete stranger WITHOUT my permission!! This person has a long history of criminal arrests including sex offender arrests. I contacted your corporate offices over a week ago to no avail. This is a serious violation of my privacy as well as my safety. My privacy was greatly compromised and violated. I had to abide by your rules which I did, but mine were not respected. You need a warrant to get that information so how could your corporate headquarters ignore this and not contact me as promised by your Customer Service person??!!

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