Reach Out To H&R Block Corporate Office – Complaints – Reviews 

H&R Block, I could not get State return! I bought the package with Fed and State.. could not open the State.. tried 8 times and was billed each time.. I finally gave up.. Now how do I get these charges to my credit card reversed by H &R Block?.. I have used H&R Block in the past and never had this problem..

H&R Block, Not able to find answers in program or online. I have been trying to find the proper way to record my IRA distribution was taken as a “Qualified Charitable Deduction” every year since 2021, and have never found an answer. I just spent 20 minutes in a “Chat”; session on the H&R Block website. It was completely useless; resulting in a referral to “Just Answer” for a phone call. I closed the session at that point since I have no intention of paying a fee to Just Answer to be told nothing (this happened to me last year. I was billed at the time of the consult, then a “subscription” was billed to my credit card to following month. It took me several hours to get that canceled and the subscription fee refunded. In summary – the software is useless on this issue, and your online “Help” is terrible.

H&R Block, I have been retired for several years the only income my family has is SSN and a small pension which result in a few hundred dollars in tax obligations in the past, through your assistance at a cost of over $300 dollars for your services; which I am ok with it…;…… costly; but you have to make money, mostly once a year. However, this year due to cost cutting (just like any other family), I decided to do them myself and I was unable to find my last year’s taxes to find my AGI number which is needed to file this year’s taxes, and your agent would not provide me the information or what is AGI stands for? and it would cost me $50.00 dollars to get copy of last year’s taxes (10 pages and a envelope). Yes I reluctantly paid the $50. By your own agent’s activity and greed, the outcome was better for me, with the assistance of one of your Real truthful competitors’ my tax obligation went to 0 and my cost for services was substantially less for services to include 100% representation. (saved over $1000) I agree business must make money, but customer loyalty must not be taken for granted and let me insure you; that I will never have a positive word about your company. In my opinion, “I question your loyalty to customers service and greed, and finally the untrustworthiness your agent created between client and provider “. Sorry to be the barer of bad news, but if your, lack of trust and the failure to recognize the importance of customer loyalty; it will never be for me or anyone that would ask for my opinion of your trust or services. If I could give you a .00000000000000000001 stars I would!

H&R Block, Inability to group approve 1099B transactions. I needed to individually review and approve over 500 1099B transactions in order to (electronically) file my taxes using H&R Block’s Tax software. This was extremely time consuming and unnecessary. These transactions were made by my fund manager in a ‘managed fund’. There will be significantly more than 500 1099B transactions in 2025. Unless the H&R Block’s software is updated to handle this function as a group I will be forced to use an alternative tax software. I have used H&R Block for over 20 years and hope to continue using it in the future. I ask that this functionality be added before the next tax filing period.

H&R Block Tax Expert Service. I paid over $200 for the tax expert support on my Federal and State taxes. The Federal tax computation seem OK, but Illinois State tax was in error. Property taxes and estimated taxes paid were not computed. The tax expert was informed several times and made no changes. The tax expert did not reply to any of my several messages. I had to go to another tax preparer to complete my taxes.