Reach Out To H&R Block Corporate Office – Complaints – Reviews 

H&R Block, Very disappointed. Transparency was not made. Any senior or military discounts not offered. Different story with every person spoken with. Prices way out of bounds. You definitely are not the same company I remember.

H&R Block, Got charged twice! The person doing my taxes in Spring TX didn’t seem to know how to handle inheritance money. So, it was added as income which made me owe almost $15,000 and I stupidly sent them in then my son sent me an article about inheritance in TX so I went back 2 days later but the person handling my case was not there and someone else took over but she didn’t know how to do an amendment so another person came to help and they took the inheritance off and I owe much less. However those 2 people should not have sent it in until my first set was resolved but they did and an additional $9,000 was taken out of my bank account. They didn’t even put their names on the forms but let the first person take the blame. I contacted them the next day but they could not nor could my bank help get the over payment back Who out there can loose $15,000 and it not effect their living expenses? Especially when on a retirement account that does not get bigger each year. The IRS advocate is hopeful that they will catch the error but it will be 16 weeks before I get a refund. Won’t use this compamy ever again.

H&R Block, Never again. I showed up at 5:20 for a 5:30 appt. One employee. I was told that she would be right with me. Her client had to leave and go pick up their child from school. It would only be 5 minutes when she got back. Could Not Believe what I was just told. Client came back at 5:35. I had to wait til 6. Completely blown away by the stupidity. Never have my kid go back to an H&R Block again.

H&R Block, Frustrated with the lack of customer service. Simply stated. I used the Online H&R Block model and then IRS said they never recieved my return and I have spent Hours on the phone trying to find someone that will resubmit it on my behalf because on the website all you can get is a customer copy that has a watermark on it and IRS will not accept it. Not only have I not been able to resolve this I am left with hours I can never get back in my life for the customer service technicians tell me. “I am sorry but I dont know how to resolve your issue”. This is an H&R Block issue. …

H&R Block, Website Issues and No Support. The H&R Block website keeps looping back to the login page when trying to continue my taxes. A green dot appears, but it never loads the tax form. The bigger issue is that there’s no one available to help. After using H&R Block since 2009, this might be the year to switch.