How to Contact iStorage Corporate Office Headquarters HQ
Address:
8400 E Prentice Ave 9th Floor
Greenwood Village, CO 80111 USA
Phone Numbers and Contact Information
Email Chat and Contact Page: Contact iStorage
Corporate Phone Number: 1-844-754-0004
Fax Number: n/a
Customer Service Number: 1-844-754-0004
Website: iStorage
iStorage’s competition includes Public Storage, Extra Space Storage, Cubesmart, LifeStorage, U-Haul, Clutter, Pods, Neighbor, Compass Self Storage and Storage Mart.
CorporateOfficeHeadquarters.com is not associated with iStorage. This website is for informational and review purposes only.
I been using the istorage for over a year . great place the manager kerry went out of her way too help me . ill give her 5 stars . wish I could give more . friendly and was a great help . I wish they were all as helpful as her
Do not rent from this company PLEASE!!! You will be sorry and they are so rude to customers.
I rented a storage a large one thinking I was going to get an large quantity of things, to put in them.
Well, it fell through it ever happened.
I never put anything in it.
I was going to leave the lock off after I paid a deposit and 39.00 and 17.00 for the lock.
I am trying to get a refund on something I did not use, they did not charge me for rent I told them. I was not going to use it.i do not have a ride.
I did not know when the man just leaves the lock on.
Well, I was not because they were no need they were nothing in it.
He said that the way they do
Wow
If I know I made sure I took.ot off with him standing there.
I did not get any refund for something I did not use.
They were abruptly nothing in it.
K thinks he is wrong.
I pacifically asked those questions.e
Another unhappy customer. They charged me $25 for 24 hour access but when I went in at night no lights worked on the whole row. They said they have pest control but my clothes got infested with bugs. They said they close at ten I was on my unit and st 7 pm I got locked in i had to stay night in my storage. I also paid my bill they sent me late notices I went to talk to the manager for 30 min to straighten it out. She left for day I went to get some stuff and they had locked my unit I could not get my stuff she failed to tell me and I am current. This place sucks!!!!
This has got to be the most ridiculous Entry/Exit policy I have ever seen at a storage facility in my entire life!!!!! Normal business hours end at 10pm, ok great… C'MON PEOPLE, IT'S A GATED FACILITY THAT REQUIRES A UNIQUE PIN NUMBER TO BE ENTERED ONTO THE TOUCH PAD BEFORE ENTRY/EXIT IS ALLOWED!!! But instead of doing things like any common sense business would, you decided to make things difficult for the customer!!! You see, not only do you close at 10pm, but you also decided to stop the gate from functioning as well, which means that I have absolutely no access to my things, even with the code!?!? But wait, it gets even better!!! If you arrive before 10pm, then of course the gate opens right up for you… but this is where I'm in a state of disbelief!!! If you are inside of the facility, putting things in your storage room, and the clock strikes 10pm….. YOU CANNOT LEAVE!!!!! Ok people, let me say that again… if you are in your storage room after 10pm, and you try to leave, your pin number is literally no longer relevant until normal business hours resume the following morning!!!!! I AM STUCK, LITERALLY STUCK INSIDE OF THIS FACILITY IN FLORENCE, ALABAMA WITH NO WAY OF GETTING OUT, AS I TYPE THIS COMPLAINT!!! Now the business card that they gave me says that there is 24 hour access by calling Rita… but obviously, nobody is answering!!! I'm Very Very Angry, knowing that I'm about to be sleeping in my car because this gate will not open and let me out!!! I'm just about pissed off to the point of making this a public story!!!
Your Very Unsatisfied Customer,
Sean I. Stacy
I really wish I would have read this before ten o'clock. Smdh this is ridiculous
We to got stuck in our facility due to the change of hours on sunday we sat for 2 hours trying to get into with someone to let us out there was no numbers on the gate for emergency so we looked ot up online got intouch with someone who gave us 3 diffrent emergency codes that did not work so we called the non emergency police dept and with in20 mins they were there and we were out 5 seconds later thank you north highlands, ca police dept
Istorage charged me a late fee of 30.00 when i was not late on my payment. I paid it 2 weeks early. They also put a lock on my unit. I found out the lady was new and made a mistake. She credited my account.but i wanted to speak to the manager. Manager was suppose to call me 5 days ago…still no call. Today i get a letter from istorage saying i owe a 30.00 late fee. I drove to the office and tried to straighten out the error and they were no help.after insisting something be done he called the manager but she didn't answer. I requested the managers phone number, however she does not answer her phone
Been trying to get a refund for months for service they charged me for after I moved out… Their own staff think this is a terrible company.
I went today to get stuff from my unit and my lock was gone and another was on. I explained it was not my lock gentleman said not to raise my voice at him and they charged 40.00 to cut lock off. Who put it on and what happened to my lock. This is the 2nd time this has happened.
I've had my unit in Carson city nv for over 2 years and haven't had a problem. The price was $25.00 a month and stayed that way for the first year or so. It was raised eventually with no problem usually a few dollars at a time. Until this month..(may 2017) they raised it $10.00. I'm thinking that's kinda high for a one time jump. Kind of extortion.
This is not the address or phone number for iStorage Corporate. They are located in Winter Park Florida and the number is 866-478-6724