KitchenAid is a Whirlpool Corporation kitchen-appliance brand known for stand mixers, countertop appliances, refrigerators, dishwashers, ranges, ovens and other cooking products. Consumers commonly search for the KitchenAid corporate office when they need the KitchenAid headquarters address, corporate phone number, appliance support, warranty service, repair assistance or help escalating an unresolved complaint.
KitchenAid Corporate Office and Headquarters Information
- Company: KitchenAid
- Parent Company: Whirlpool Corporation
- Corporate Status: KitchenAid is a brand of Whirlpool Corporation, not a separately traded public company.
- Whirlpool Corporation Stock Symbol: WHR on the New York Stock Exchange
- KitchenAid Corporate Office / Parent Company Headquarters: 2000 N. M-63, Benton Harbor, MI 49022-2692
- Corporate Headquarters Phone Number: 1-269-923-5000
- KitchenAid Major Appliance Customer Service: 1-800-422-1230
- KitchenAid Countertop Appliance Customer Service: 1-800-541-6390
- KitchenAid Commercial Countertop Appliance Support: 1-800-584-4315
- KitchenAid Customer-Service Mailing Address: KitchenAid Customer Service, PO Box 8, St. Joseph, MI 49085
- KitchenAid Contact Form and Chat: Official KitchenAid contact page
- KitchenAid Service and Support: Service and support center
- KitchenAid Official Website: KitchenAid.com
Which KitchenAid Phone Number Should You Call?
KitchenAid uses different support teams for major appliances, countertop appliances and commercial products. Choosing the correct department can reduce transfers and delays.
| Reason for Contact | KitchenAid Contact |
|---|---|
| Refrigerators, dishwashers, ranges, ovens, cooktops and microwaves | 1-800-422-1230 |
| Stand mixers, blenders, food processors and other countertop appliances | 1-800-541-6390 |
| Commercial countertop appliances | 1-800-584-4315 |
| Stand-mixer or blender repair correspondence | gr***************@*******ol.com |
| Corporate or parent-company matter | 1-269-923-5000 |
| Whirlpool employee or retiree pension, benefits or pay question | 1-888-539-2372 |
KitchenAid lists telephone and chat support hours as Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Time on its primary contact page. Hours can change during holidays or periods of unusually high call volume.
KitchenAid Customer Service, Repairs and Warranty Help
Schedule KitchenAid Appliance Repair
For a major-appliance repair appointment, use the official KitchenAid repair scheduling system. Have the appliance’s model number, serial number, installation date and a description of the problem available.
KitchenAid Manuals and Troubleshooting
The KitchenAid Product Help center provides troubleshooting information by appliance category. Owners can also use the KitchenAid Owner’s Center to locate manuals and product documentation using a model number.
KitchenAid Warranty Assistance
Warranty terms vary by product and model. KitchenAid advises owners to review the warranty section in the product manual or retrieve the applicable documentation through the Owner’s Center. Proof of purchase, the appliance’s model and serial numbers, and information about the reported defect may be required.
KitchenAid provides additional guidance through its official appliance-warranty information page.
Register a KitchenAid Product
Owners can use the KitchenAid product-registration portal. Registration can make it easier to locate product information and receive applicable safety or service notices, although warranty eligibility ultimately depends on the terms provided with the product.
KitchenAid Returns and Order Problems
For an order placed directly through KitchenAid, review the company’s return and cancellation policy. Countertop and major-appliance orders may be handled by different support teams. Purchases made through an independent retailer normally need to be addressed with that retailer first.
How to File and Escalate a KitchenAid Complaint
Use the following process when ordinary troubleshooting has not resolved the problem:
- Collect the necessary information. Have the product model and serial numbers, proof of purchase, delivery or installation date, service invoices, photographs and any previous case numbers ready.
- Use the correct support department. Call 1-800-422-1230 for major appliances or 1-800-541-6390 for countertop appliances.
- Request a case number. Write down the representative’s name, the date of the conversation, the promised action and the expected follow-up date.
- Request supervisor review. If the first representative cannot resolve the issue, calmly ask for a supervisor or escalation specialist.
- Follow up in writing. Use the KitchenAid contact form so that you have a written record. Major-appliance and countertop-appliance correspondence may also be mailed to KitchenAid Customer Service, PO Box 8, St. Joseph, MI 49085.
- Escalate a continuing corporate matter. If normal customer-service channels have been exhausted, send a concise written summary to Whirlpool Corporation, 2000 N. M-63, Benton Harbor, MI 49022-2692. Include the KitchenAid case number and the specific resolution requested.
A useful written complaint should identify the product, explain what happened, list previous repair or support attempts and state the requested outcome. Avoid sending original receipts or irreplaceable documents.
KitchenAid Headquarters Reviews and Common Complaints
Comments submitted to Corporate Office Headquarters describe a mixture of KitchenAid product and customer-service experiences. Recurring concerns in recent KitchenAid headquarters reviews include:
- Long waits or transfers between chat and telephone support
- Delays obtaining warranty repairs or repaired countertop appliances
- Replacement parts reportedly becoming unavailable for certain models
- Disagreements over warranty dates or component-coverage limits
- Difficulty receiving follow-up after an initial service request
These comments represent individual customer reports and are not independently verified evidence that every KitchenAid customer will have the same experience. Consumers comparing appliances should consider product-specific warranty terms, authorized-service availability and replacement-part support in their area.
KitchenAid Product Safety and Recall Information
Consumers should check the Whirlpool Corporation product-recall page for current and past safety notices involving KitchenAid and other Whirlpool brands. A model and serial number may be needed to determine whether a particular appliance is affected.
KitchenAid Ownership and Leadership
KitchenAid is part of Whirlpool Corporation’s appliance-brand portfolio. Whirlpool Corporation also owns brands including Whirlpool, Maytag, JennAir, Amana and InSinkErator.
Whirlpool Corporation identifies Marc Bitzer as chairman and chief executive officer. Ludovic Beaufils serves as executive president with responsibility that includes KitchenAid Small Appliances, Latin America, global information technology and design. KitchenAid’s small domestic appliance business is headquartered in Benton Harbor, Michigan, while its Greenville, Ohio facility manufactures KitchenAid small appliances.
KitchenAid Products and Support Responsibilities
KitchenAid’s product name appears across several categories, but the correct support organization can depend on the product:
- Major appliances: Refrigerators, dishwashers, ranges, wall ovens, cooktops, microwaves, beverage centers, ice makers, hoods and compactors
- Countertop appliances: Stand mixers, blenders, food processors, coffee makers, countertop ovens, hand mixers, toasters and kettles
- Commercial countertop products: KitchenAid appliances intended for qualifying commercial applications
- Licensed kitchenware: Some cookware, cast iron, roasters, kettles, tools and textiles are handled by authorized third-party licensees rather than KitchenAid’s primary appliance-support teams
Confirm the product category and the company named on the warranty documentation before requesting service.
Related Appliance Corporate Office Pages
- Whirlpool Corporate Office – KitchenAid’s parent company
- Maytag Corporate Office – A fellow Whirlpool Corporation appliance brand
- Samsung Corporate Office – A major appliance and electronics competitor
- LG Corporate Office – A competing home-appliance manufacturer
KitchenAid Corporate Office FAQs
Where is the KitchenAid corporate office?
KitchenAid is a Whirlpool Corporation brand. Whirlpool Corporation’s world headquarters is located at 2000 N. M-63, Benton Harbor, MI 49022-2692. Whirlpool also identifies Benton Harbor as the headquarters of its KitchenAid small domestic appliance business.
What is the KitchenAid headquarters phone number?
Whirlpool Corporation’s headquarters switchboard is 1-269-923-5000. This is a corporate number and should not be the first choice for appliance troubleshooting, repair appointments or warranty claims.
What is the KitchenAid customer-service number?
KitchenAid major-appliance and microwave support is available at 1-800-422-1230. Countertop-appliance support is available at 1-800-541-6390.
Does KitchenAid have a customer-service email address?
KitchenAid does not publish one general email address for every customer-service issue. Customers can use the official online contact form or live chat. The address gr***************@*******ol.com is listed specifically for stand-mixer and blender repair matters.
How do I schedule a KitchenAid repair?
Use the official KitchenAid service website at service.kitchenaid.com. Keep the model number, serial number, proof of purchase and existing case information available.
How do I escalate a KitchenAid complaint?
Begin with the correct KitchenAid product-support team, obtain a case number and request supervisor review. If the problem remains unresolved, follow up through the KitchenAid contact form or send written correspondence to KitchenAid Customer Service, PO Box 8, St. Joseph, MI 49085.
Is KitchenAid owned by Whirlpool?
Yes. KitchenAid is one of Whirlpool Corporation’s appliance brands.
How can I check for a KitchenAid recall?
Visit Whirlpool Corporation’s official recall page and search using the product’s model and serial numbers. Follow the instructions for the specific recall or quality campaign rather than relying on an unrelated support number.
Why Trust Corporate Office Headquarters?
Corporate Office Headquarters independently reviews official company, brand and support resources when updating corporate contact pages. This KitchenAid page was reviewed against current KitchenAid and Whirlpool Corporation contact, leadership, service, warranty and recall information in August 2026.
Share Your KitchenAid Experience
Have you contacted KitchenAid about a stand mixer, refrigerator, dishwasher, oven, cooktop, blender or another product? Share your experience below, including the type of product, the support channel used and whether the company resolved the issue.
Please do not post full serial numbers, order numbers, case numbers, street addresses, telephone numbers, email addresses or other private information in a public comment.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational website and is not affiliated with KitchenAid or Whirlpool Corporation. Contact details, hours, warranty terms, repair availability and company policies may change. Confirm important information through KitchenAid’s official website before sending documents, visiting an office or making a purchase decision.
Last updated: August 5, 2026.