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  • Knights Inn Corporate Office Headquarters

Knights Inn Corporate Office Headquarters 

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Knights Inn is an economy hotel brand with a standalone booking and contact website at KnightsInn.com. The brand is connected to Sonesta through the Red Lion legacy hotel portfolio, but guests should usually start with the specific hotel location or the official Knights Inn contact form for stay-related issues.

Knights Inn corporate office and customer contact information
Knights Inn corporate office and customer contact information for reservations, complaints, and guest feedback.

Knights Inn Corporate Office and Contact Information

About Knights Inn

Knights Inn is a budget hotel brand serving travelers looking for simple, affordable lodging in the United States and Canada. The brand is known for economy accommodations, roadside and small-market locations, and basic guest amenities that vary by individual hotel.

Knights Inn was previously associated with Wyndham, then Red Lion Hotels. After Sonesta acquired Red Lion Hotels Corporation, Knights Inn became connected to the broader Sonesta and Red Lion legacy portfolio. However, Knights Inn is now presented with its own standalone website, and guests generally use KnightsInn.com rather than Sonesta.com to find Knights Inn locations, reservation information, and the brand contact form.

Choose the Correct Knights Inn Contact Route

  • Current reservation or upcoming stay: Call Knights Inn reservations at 855-644-4870 or use the hotel page on KnightsInn.com.
  • Issue at a specific hotel: Contact the front desk or property manager at that location first.
  • Refund, cleanliness, or guest complaint: Use the Knights Inn contact form and include the hotel name, city, stay dates, and confirmation number.
  • Franchise inquiries: Contact De*********@*****ta.com.
  • Parent company or corporate-level issue: Use Sonesta’s headquarters or customer care routes after trying the hotel and Knights Inn contact form.

What to Have Before Contacting Knights Inn

Before contacting Knights Inn, gather your confirmation number, hotel name and city, check-in and check-out dates, room number if available, photos, receipts, card charge details, and the names or titles of any employees or managers you spoke with. For refund, bed bug, cleanliness, safety, or property-condition complaints, keep written records and photos.

Knights Inn Complaints and Escalation Tips

Most Knights Inn complaints should start with the individual hotel because many guest issues are location-specific. This includes room condition, noise, cleanliness, deposits, pet policies, parking, breakfast, front desk service, and manager response.

If the hotel does not resolve the issue, use the official Knights Inn contact page and provide a clear summary. Include the location, date, confirmation number, amount paid, and the resolution you are requesting. If you paid by credit card and believe you were wrongly charged or denied a promised refund, keep your documentation and contact your card issuer within the required dispute period.

For serious cleanliness, safety, bed bug, or health-related concerns, guests may also contact the local health department or lodging regulator in the city or state where the hotel is located. For unresolved consumer complaints, you may contact your state consumer protection office through USA.gov State Consumer Protection Offices. Scam or deceptive-practice concerns may be reported to the Federal Trade Commission.

Knights Inn Reviews on CorporateOfficeHeadquarters.com

Visible Knights Inn reviews on this page include complaints about refund handling, front-desk response, management follow-up, bed bugs, room problems, and noise or disturbance concerns at specific hotel locations. There is also a positive review praising professional and friendly staff at a Salem, Indiana location.

These reviews are user-submitted experiences and may not represent every Knights Inn hotel. Because many Knights Inn locations are individually operated, guest experiences can vary by city, ownership, staffing, and local management.

Knights Inn Competitors and Related Hotel Corporate Office Pages

Knights Inn competes with other budget and economy hotel brands that serve road-trip travelers, workers, families, and guests looking for lower-cost lodging. Related corporate office pages include Super 8 Corporate Office, Econo Lodge Corporate Office, Motel 6 Corporate Office, and Fairfield Inn Corporate Office.

Other economy and midscale hotel competitors may include Days Inn, Travelodge, Red Roof Inn, Americas Best Value Inn, Quality Inn, Baymont Inn, and independent roadside motels.

Frequently Asked Questions About Knights Inn Corporate Office

Where is Knights Inn corporate office located?

Knights Inn does not list a separate public brand headquarters address on its consumer contact page. The current Sonesta headquarters address is Two Newton Place, 255 Washington Street, Suite 230, Newton, MA 02458.

What is the Knights Inn corporate office phone number?

For Knights Inn reservations, call 855-644-4870. For Sonesta headquarters, call 1-800-SONESTA / 1-800-766-3782.

What is the Knights Inn customer service number?

Knights Inn lists 855-644-4870 for reservations. For stay questions or complaints, use the official Knights Inn contact form or contact the hotel directly.

Does Knights Inn list a public customer service email?

Knights Inn does not prominently list a general guest-service email on its contact page. The page provides a contact form and lists De*********@*****ta.com for franchise inquiries.

Is Knights Inn part of Sonesta?

Knights Inn is connected to Sonesta through the Red Lion legacy hotel portfolio, but the brand is positioned with its own standalone website at KnightsInn.com.

How do I complain about a Knights Inn hotel?

Start with the hotel front desk or property manager. If the issue is not resolved, use the Knights Inn contact form and include the hotel name, stay dates, confirmation number, photos, receipts, and the resolution you want.

What should I do about a bed bug or cleanliness complaint?

Take photos, notify the hotel immediately, ask for written documentation, and keep your receipt. For serious health or sanitation issues, contact the local health department or lodging regulator in the hotel’s city or state.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and review information for major brands. We focus on verified contact routes, ownership context, complaint guidance, related corporate office pages, and user-submitted review themes.

Page Update Note

This Knights Inn corporate office page was updated on July 1, 2026. The update refreshed the Knights Inn contact information, replaced outdated phone details, corrected the headquarters context, added Sonesta and Red Lion ownership notes, summarized visible COH review themes, and improved complaint-routing guidance for hotel guests.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Knights Inn, Sonesta, Red Lion Hotels, or any individual Knights Inn hotel. This page is for informational, review, feedback, and complaint purposes only. Company names, trademarks, logos, and service marks belong to their respective owners. For reservation-specific, refund, legal, health, safety, or billing concerns, contact Knights Inn, the specific hotel, your card issuer, or the appropriate regulator directly.

Share Your Experience

Have you contacted Knights Inn, a local Knights Inn hotel, Sonesta customer care, or the Knights Inn corporate contact form? Share your experience below. Reviews about reservations, refunds, room conditions, bed bugs, cleanliness, front desk service, manager response, deposits, or corporate follow-up can help other readers understand what to expect.

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Knights Inn Frustrating Experience

January 27, 2025

Knights Inn, Horrible Hotel. All I did was urinate in the toilet flushed and the toilet overflowed I immediately called the front desk. The little Boy working the front desk said and I quote ” I be back if I can find a plunger …. Wait! What? I asked for management he gave me the number to the Freaking Hotel! I knocked on the Managers door she sent him down to tell me that because I knocked on her door I’ll get a refund tomorrow and I’ll have to leave.

H M

Knights Inn Customer Service

December 13, 2022

I got a room for 2 nights on Sunday, April 23 staying until Tues April 25th. I got my room at 830 p.m. on Sunday I was there for 2hrs and I saw a BED BUG on a bed crawling around that skeeved me out I called the front desk and all they could do was offer me a new room…I didn’t want it because if one room got them they all did.so I left returning the key and letting him know I was a full refund he told me to talk to the manager the next day I had to sleep in my car so when I went back I was talked to ignorantly acting like I was lying but got offered a deluxe room I declined then got offered a jacuzzi room I still declined I just want my money back I paid bout $200 an only got refunded for one night $93 WTF I only stayed in that room for 2hrs and let’s not forgotten the BED BUG on my bed I want a full refund that’s one major issue hotel having BED BUGS why do I have to pay for 2hrs and an inconvenience of having to rush around get all my stuff out of there before I get contaminated sleep in my car and I only get refunded for one night

M R

Knights Inn Very Professional

December 13, 2022

Hello, My wife and I just concluded our stay at your location in Salem Indiana, We must say this is one of the best hotels we have stayed in within the past 3 years. From the manager to the housekeeping staff. Everyone is very professional and friendly in nature. We will be staying here during all of our future trips to the area.

M A V B

Knights Inn Customer Service

December 13, 2022

I checked in at the Knights Inn in Traverse City Michigan for the third week. Third week was on 11-27-22. I have called the front desk with a complaint that guests checked into the rooms are always outside talking very loud throughout the night. On 11-30-22 it appeared up to 3 to 4 people in a room being disrespectful again to guests. I could not take it any more and went down the road and checked into another hotel, I paid for the night at knights Inn on 11-30-22 then having go check into another hotel down the road. I had asked them if they could lower there voices when they became offensive and went and told management I was discriminating against them because they were talking in another language, I was confronted by 4 men while in my room with my door opened after bringing in items from my vehicle,

S J

Knights Inn Augusta GA Bed Bugs

December 13, 2022

Hi, I was a guest at one of your Knights Inn Hotels in Augusta Georgia on Boyscout Rd and a friend who was with me was bitten multiple times by bed bugs. We went to front desk and notified the attendant who did not issue me a refund

C R
Corporate Office Headquarters