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  • LongHorn Steakhouse Corporate Office, Headquarters, Phone Number, and Complaint Information

LongHorn Steakhouse Corporate Office, Headquarters, Phone Number, and Complaint Information 

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LongHorn Steakhouse is a casual dining steakhouse brand owned by Darden Restaurants. This page provides updated LongHorn Steakhouse corporate office and headquarters information, including the Darden Orlando corporate address, LongHorn Guest Relations phone number, employee support contacts, complaint guidance, gift card help, allergy reminders, and escalation tips.

LongHorn Steakhouse Corporate Office and Headquarters Information

LongHorn Steakhouse is part of Darden Restaurants, Inc. The LongHorn Steakhouse corporate office and headquarters contact information is handled through Darden’s corporate office in Orlando, Florida.

Mailing note: Darden also lists a mailing address of P.O. Box 695011, Orlando, FL 32869-5011. For corporate-office searches, the physical office location is 1000 Darden Center Drive, Orlando, FL 32837.

About LongHorn Steakhouse

LongHorn Steakhouse is a full-service casual dining steakhouse chain known for steaks, chicken, ribs, seafood, burgers, salads, appetizers, desserts, drinks, and takeout. The brand is part of Darden Restaurants, whose restaurant portfolio also includes Olive Garden, Yard House, Ruth’s Chris Steak House, Cheddar’s Scratch Kitchen, The Capital Grille, Seasons 52, Eddie V’s, Bahama Breeze, and other restaurant brands.

Readers often search for LongHorn corporate office, LongHorn Steakhouse corporate office, LongHorn headquarters, LongHorn Steakhouse headquarters, LongHorn corporate office telephone number, and LongHorn Steakhouse corporate office phone number when trying to reach the company beyond a local restaurant. For most dining, order, receipt, charge, allergy, and service concerns, LongHorn Guest Relations or the local restaurant manager is usually the best first step.

How to Contact LongHorn Steakhouse About a Complaint

If your complaint involves a specific LongHorn Steakhouse location, start with the restaurant manager and keep your receipt. Restaurant-level details help Guest Relations or corporate staff review the issue more accurately.

  • Restaurant service complaints: Include the location, visit date, time, server or manager name if known, and receipt details.
  • Food quality complaints: Save the receipt, photos, menu item names, and a description of what was wrong.
  • Incorrect bill or credit card charge: LongHorn recommends contacting the restaurant manager first for the most immediate help.
  • Takeout or online order issues: Keep the order confirmation, receipt, pickup time, location, and photos of missing or incorrect items.
  • Lost items: Contact the manager of the LongHorn location you visited.
  • Escalation: If the restaurant cannot resolve the issue, contact LongHorn Guest Relations at 1-800-793-4126 or through the official contact page.

Allergy, Nutrition, and Special Dietary Concerns

If you have a food allergy, gluten concern, dietary restriction, or medical food concern, tell your server before ordering. LongHorn also advises guests with special concerns to contact Guest Relations before visiting because some requests can take time to research.

Because restaurant food is made in shared kitchens, cross-contact may be possible. Guests with serious allergies or medical restrictions should review LongHorn’s nutrition and allergen information and speak directly with the restaurant before ordering.

LongHorn Employee, HR, Payroll, and Benefits Contacts

Current and former LongHorn Steakhouse team members should use Darden’s employee-specific support routes for work-environment concerns, payroll, taxes, benefits, and W-2 questions.

Employees should keep copies of schedules, pay statements, W-2 forms, case numbers, emails, and written responses when escalating a payroll, tax, benefit, or workplace issue.

LongHorn Gift Card Help and Gift Card Scam Warning

For LongHorn Steakhouse gift card order questions, use the official gift card support routes. LongHorn gift cards are part of Darden’s gift card program and may also be usable at participating Darden restaurant brands.

Be cautious if someone asks you to buy LongHorn, Darden, or other restaurant gift cards to pay a debt, fine, delivery charge, prize fee, job fee, or emergency request. Gift cards are a common scam payment method. Do not share gift card numbers or PINs with anyone who contacts you unexpectedly.

Common LongHorn Steakhouse Complaint Topics

Common LongHorn Steakhouse complaint topics may include steak preparation, food temperature, incorrect orders, long waits, missing takeout items, billing or card charge issues, manager follow-up, service quality, cleanliness, gift cards, coupons, and allergen or ingredient concerns.

Reader reviews on this page have included complaints about food quality, order accuracy, wait or staffing issues, manager follow-up, and a gluten/allergen concern. If you share a review below, include the location, date, receipt details, and what steps you already took with the restaurant or Guest Relations.

LongHorn Steakhouse Competitors and Related Companies

LongHorn Steakhouse competes with other steakhouse and casual dining restaurant brands, including Outback Steakhouse, Texas Roadhouse, Logan’s Roadhouse, Saltgrass Steak House, Black Angus Steakhouse, Applebee’s, Chili’s, and other regional steakhouse chains.

Related Resources

Frequently Asked Questions About LongHorn Steakhouse Corporate Office

Where is LongHorn Steakhouse headquarters?

LongHorn Steakhouse is part of Darden Restaurants. The LongHorn Steakhouse corporate office and headquarters contact address is 1000 Darden Center Drive, Orlando, FL 32837, USA.

What is the LongHorn Steakhouse corporate office phone number?

The Darden / LongHorn corporate phone number is 1-407-245-4000. LongHorn Guest Relations can be reached at 1-800-793-4126.

How do I complain to LongHorn Steakhouse?

Start with the manager of the LongHorn location involved. If the issue is not resolved, contact LongHorn Guest Relations at 1-800-793-4126 or use the official LongHorn contact page.

Does LongHorn Steakhouse accept reservations?

LongHorn Steakhouse says it does not accept traditional reservations, but it offers call-ahead waiting. Use the restaurant locator to find the phone number for a specific LongHorn location.

How do I get a copy of a LongHorn receipt?

For itemized receipts within 90 days, contact the manager of the LongHorn location you visited. For signed credit or debit card receipts, LongHorn says you may need to contact the bank that issued the card.

How do I contact LongHorn HR?

Current employees with job or work-environment concerns can contact Employee Relations at 1-800-932-2558. For paycheck, tax, and benefits questions, LongHorn directs employees to Total Rewards at 1-888-374-3343.

Is CorporateOfficeHeadquarters.com affiliated with LongHorn Steakhouse?

No. CorporateOfficeHeadquarters.com is not affiliated with LongHorn Steakhouse, Darden Restaurants, RARE Hospitality Management, LLC, or any LongHorn restaurant location.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and restaurant brands. Our goal is to help readers find public-facing corporate details, understand where a company is headquartered, and share experiences through reviews and comments.

Page Update Note

This LongHorn Steakhouse corporate office page was updated on July 6, 2026 to confirm the Darden corporate office address in Orlando, add LongHorn Guest Relations contact information, include employee, payroll, benefits, gift card, allergy, and complaint guidance, and better address searches for LongHorn corporate office, LongHorn Steakhouse corporate office, LongHorn headquarters, LongHorn Steakhouse headquarters, LongHorn corporate office telephone number, and LongHorn Steakhouse corporate office phone number.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with LongHorn Steakhouse, Darden Restaurants, Inc., RARE Hospitality Management, LLC, any LongHorn restaurant location, franchise partner, gift card provider, employee support department, or customer service department. This page is for informational purposes only. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.

Share Your Experience with LongHorn Steakhouse

Have you contacted LongHorn Steakhouse corporate office, LongHorn headquarters, Guest Relations, a local restaurant manager, Darden Employee Relations, Total Rewards, or gift card support? Share your experience in the comments below. Your feedback helps other readers understand how LongHorn Steakhouse handles corporate-office complaints, food quality issues, service concerns, allergy questions, billing problems, gift card issues, employee concerns, and customer escalations.

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Longhorn Steakhouse Northglenn CO Disappointing

March 15, 2025

Longhorn, 2 Very Poor Experiences. Dear Customer Service, a few years ago I went with a friend to the Longhorn Steakhouse in Northglenn, CO. At that time both my friend and I were disappointed because it was during the time that they began to butterfly their Filets. We did not go back, Today I went with a group of about 8 people. I’m sure it was of no fault of the waitress, but I asked if there was a way to get a salmon with my filet, steamed asparagus, sweet potato with nothing on it. I relayed that it was important that there be no salt or butter and no char on the steak. What I received was a full salmon meal with rice (did not eat), a baked potato rather than sweet potato, asparagus and eventually a filet. First, I was not told that I would be charged for 2 separate meals. Asked for no salt/seasoning, no butter, no char on the salmon/filet, or on the sweet potato, asparagus. I mentioned kindly about this to the waitress, and she relayed that she would bring me the sweet potato (plain), and a new asparagus with no butter/salt. It never came. At that time, I was not aware that the salmon/filet were seasoned and salted. My filet was so hard and I have never had a filet that was hard and chewy. I question if it was even a filet, because it did not taste like it either. I did not eat it and since the waitress never brought the replacement asparagus, gave what was given to me, along with the potato, rice (which I did not know was in my order), to one of the other people at the table. Also, as we were visiting, one of the women said that the last time she was at Longhorn she choked and couldn’t breathe because the filet was so hard. She said she was really scared and thought that was the end for her. A couple of the people concurred. I did take a couple of small bites of my filet but could barely cut it and your knives are great knives. Anyway, along with the tip, my bill was over $62.00 for lunch. I was told that just a salmon could be added to my filet. I specifically ordered the items without butter, salt, seasoning, or char due to health concerns. Please know that it was very important that my order be specific because it could be detrimental. While it was just a poor experience (2), I just wanted to relay the importance of an accurate order. On my way home I purchased a blood pressure machine. I think our group should move on to another steakhouse from now on. I do wish to thank you for the kindness of your staff though.

M

Longhorn Tupelo MS Disappointing

March 3, 2025

Longhorn, Complete disarray. 03/02/2025 Longhorn Tupelo, MS 6pm. While travelling we visited the Longhorn in Tupelo. We are big fans of Longhorn and have many wonderful meals with various locations throughout our travels. Never a bad experience until last evening. We waited at the hostess stand for quite awhile. So much so that every group ahead of us left. I finally caught the attention of a bus boy and asked where the hostess was. He said he didn’t know but that most of the staff hadn’t come in that night. A young woman was summoned and she apologized for not noticing us. I was told three other groups ahead of us left beside theyveete tired of waiting. She told us our best bet was to sit at the bar snd order. Well that was a mess. Empty dirty dishes strewn the bar, the man behind the bar was trying to solve a customer complaint, etc. Finally a young woman named Dulce came and took our drink order and eventually our meal order. She was phenomenal! Running from the bar to tables and take out. The phone was ringing off the hook and there were people coming in and leaving. It was a mess. We finally got our meal. It was not good. Salad was warm with really old wilted lettuce. I left it. The steak was like warm and stringy. The steamed broccoli was cold. The mac and cheese was hot and delish. The butter didn’t even melt on my husbands sweet potato!!

I asked who the manager was and apparently it’s a gal named Hillary who was not there. I would highly recommend corporate send in staff to check this out. The only person who seemed to have it together and running the whole show was the bartender Dulce! If I were her I would look for another job! At any rate every other Longhorn we have been at from Green Bay, WI to Foley, AL has been impressive.

B S

Longhorn Raynham MA Disappointing Experience

December 14, 2024

Longhorn, My husband and I have just come from the Longhorn restaurant in Raynham MA. Not a good experience all around. First, we are greeted by mr fruitfly, quite annoying to have it buzzing around. My husband dropped his napkin on the floor. We asked the waitress for a new napkin.. 10 min later she brought one. Next, the substandard food. I got a Flos Filet with a loaded baked potato and asparagus. The steak was flatter than a pancake and fell apart once in my mouth. I do not believe I was served a real piece of filet steak. I was told that it was a filet Mignon the manager never even bothered to come to the table, although, was asked to. Never ever have a seen a high end piece of steak flat and falling apart in my mouth with barely a chew. The baked potato was very dry and hard to swallow. The asparagus undercooked and woody. My husbands sweet potato was huge and the cinnamon sugar heaped in a pile in the center. His steak tips overcooked and very salty. This meal was expensive as well. I know I will not be going back.

K S

Longhorn Deltona FL Disappointing

November 11, 2024

Longhorn, This is the 2nd time my wife and I have been to Longhorns and the last time the Owtlaw Ribeye was raw. We ordered this to go.We spoke to the manager and we did get a coupon to cover the cost of the steak. We went tonight and got another order to go which I ordered the porterhouse steak and my wife ordered a cheeseburger and added extra bacon at an additional cost. I am sending a picture of this porterhouse that was $36 dollars and my wife’s cheeseburger with no bacon said not to worry about it. We want Nothing Free!!! Just wanted to let you know… We will start going back to Texas Roadhouse where they make ever steak the way I ordered it. This is the Longhorns on Saxon Blvd in Deltona Fl. Our server was Sandra which she was very nice! I don’t know who the cook was. Out check # is 41562 LH#5356 I’d #5776 76219 4630. I’m only providing this so you may know who the cook was. I’m providing a picture so you can see what was given to me. Not to appealing to me.

N A

Longhorn Gluten Free Options

August 31, 2024

Longhorn ingredients. It is imperative kitchen staff are honest with questions brought to them by wait staff. I have Celiac Disease meaning No Gluten which is found in wheat, rye, barley. It can be trying to find items I can eat so I made it a point to ask our waitress “I have Celiac Disease, I can not consume gluten, is the *loaded potato soup thickened with flour?”. She was uncertain so went to ask kitchen staff/cook and she returned with “no, there is no flour in our potato soup.”. By the time we were exiting after family ate full meals, my stomach hurt, I was severely bloated and growing worse on the way home. I asked on-line “does longhorn steakhouse use flour in their loaded potato soup?. As I expected, reply came back “Yes, flour is used in the soup as a thickener, do you have more questions?”. Celiac is considered not just an immune disease but an Allergen, those with celiac who consume gluten end up with their immune system attacking their digestive tract and attacks lead to damage to the GI tract. While my family as a whole loved the food and yes the soup was delicious, it also contained for me an Allergen, imagine had that been a nut or shellfish and well you get it. Kitchen staff must be forthcoming with waitstaff asking about ingredients, it could spell life or death.

M J M
Corporate Office Headquarters