Use this page to find Logan’s Roadhouse corporate office and headquarters information, including current Dallas headquarters context, official contact routes, restaurant feedback guidance, rewards and gift card support, catering questions, complaints, reviews, and related resources. Logan’s Roadhouse is a casual dining steakhouse chain known for wood-grilled steaks, ribs, burgers, yeast rolls, drinks, takeout, delivery, catering, and a roadhouse-style dining atmosphere.
Logan’s Roadhouse Corporate Office and Headquarters Contact Information
- Company / Brand: Logan’s Roadhouse
- Legal / Website Operator: Logan’s Roadhouse Enterprises, LLC
- Current Parent Company: SSCP Management
- Current Headquarters Context: Dallas, Texas, USA
- Privacy / Written Contact Address: Logan’s Roadhouse Enterprises LLC, 13355 Noel Rd., Suite 1645, Dallas, TX 75240, USA
- Official Guest Contact Route: Logan’s Roadhouse Contact Form
- Terms / Marketing Email: ma*******@*************se.com
- Official Website: LogansRoadhouse.com
- Find a Location: Logan’s Roadhouse Locations
- Order Pickup / Delivery: Order Online
- Catering: Order Catering
- Logan’s Rewards: Rewards Program
- Gift Cards: Gift Cards
- Menu and Nutrition: Menu
- Fundraising and Donations: Fundraising
- Careers: Logan’s Roadhouse Careers
- Franchising: Franchise Information
Important: Logan’s Roadhouse does not currently feature a clearly verified general customer-service phone number on its main official contact page. Older listings may show Nashville headquarters information, 1-800-815-9056, investor relations numbers, HR numbers, or fax numbers. Use Logan’s official contact form, location pages, order support, rewards support, gift card support, or catering support before relying on older third-party contact listings.
Logan’s Roadhouse Headquarters Update
Older Logan’s Roadhouse corporate office pages often list 3011 Armory Drive, Suite 300, Nashville, TN 37204. That address appeared in older company materials, but Logan’s current website terms now state that Logan’s is an operating subsidiary of SSCP Management and that the site is controlled and operated from its headquarters in Dallas, Texas.
The current Logan’s privacy policy also lists a Dallas written contact address for privacy-related requests. Because of this, the page should no longer present the Nashville address and older phone/fax numbers as the primary current corporate office information.
This update is useful for readers searching for Logan’s Roadhouse corporate, Logan’s Roadhouse corporate office telephone number USA, Logan’s Roadhouse corporate office, Logan’s Roadhouse headquarters, Logan’s Roadhouse corporate phone number, Logan’s corporate office, Logans corporate office, Logan’s corporate phone number, Logan’s Roadhouse address, or call Logan’s.
Ownership Update: SSCP Management
Logan’s Roadhouse is now connected to SSCP Management. The brand was previously operated by SPB Hospitality after the 2020 CraftWorks restructuring, but current Logan’s terms identify Logan’s as an operating subsidiary of SSCP Management.
This is important because older Logan’s Roadhouse pages may still mention prior ownership, older Nashville office details, SPB Hospitality, CraftWorks, or legacy investor information. For current guest-service issues, use Logan’s direct guest feedback, order, gift card, rewards, catering, or local restaurant routes.
Restaurant and Location-Specific Complaint Note
Many Logan’s Roadhouse complaints are tied to a specific restaurant location, manager, host stand, server, kitchen issue, online order, delivery order, gift card, catering order, rewards account, waitlist, coupon, menu item, or event booking. Corporate office information can be useful for documentation, but most restaurant issues need location-specific details.
Before escalating a Logan’s complaint, identify the exact restaurant location, date, time, check number if available, employee or manager contact, and the resolution you are requesting.
Choose the Correct Logan’s Roadhouse Support Route
Use the official Logan’s Roadhouse contact form for restaurant experience feedback, general comments, gift card questions, Logan’s Rewards issues, menu feedback, event inquiries, catering inquiries, compliments, and complaints.
Use the local Logan’s restaurant for same-day concerns such as seating, wait times, missing food, incorrect orders, server issues, manager follow-up, carryout problems, delivery pickup, event questions, or urgent dining-room issues.
Use the online ordering route for pickup and delivery order questions. Use the catering platform for catering orders and event food questions. Use Logan’s Rewards support through the app, rewards page, or contact form for points, rewards, birthday offers, login issues, receipt scans, or account problems.
Use the careers portal for employment applications and job openings rather than unverified HR phone numbers found on older third-party pages.
What to Have Before Contacting Logan’s Roadhouse Corporate Office
Before contacting Logan’s Roadhouse or submitting feedback, gather:
- The exact Logan’s Roadhouse restaurant location, city, and state
- Date and time of the visit, order, delivery, pickup, catering order, or event
- Check number, receipt, order confirmation, gift card number, or rewards account email if relevant
- Names of employees, servers, hosts, managers, or support representatives already contacted, if available
- Photos of food, receipt, menu, coupon, reward, gift card issue, or order problem if relevant
- A short timeline and the specific resolution you are requesting
How to Escalate a Logan’s Roadhouse Complaint
Start with the restaurant manager if the issue is happening during your visit. Explain the concern clearly and ask for the issue to be documented. For wait time, service, food quality, pricing, coupon, gift card, or payment issues, keep your receipt and any related screenshots.
If the local restaurant does not resolve the issue, use the official Logan’s Roadhouse contact form. Select the correct topic, such as Restaurant Experience, Gift Cards, Logan’s Rewards, Menu Feedback, Event Inquiry, Catering Inquiry, or General Comments. Include the restaurant location, check number, date, time, contact information, and the resolution you are requesting.
For written documentation, use the Dallas address listed in Logan’s privacy materials when appropriate. Send copies rather than originals and keep proof of mailing if the complaint involves a larger refund, repeated unresolved issue, privacy request, or formal written concern.
Wait Times, Host Stand, Seating, and Manager Issues
Guests often contact restaurant corporate offices when they believe wait times, seating, host-stand service, manager response, or table availability were handled poorly. If this happens at Logan’s, document the location, arrival time, quoted wait time, party size, whether you joined a waitlist, whether other parties were seated first, and the name of any manager involved.
Because dining-room conditions can change quickly, it helps to report the issue while still at the restaurant or shortly after leaving. A receipt, call-ahead history, waitlist confirmation, and a clear timeline make the complaint easier to review.
Food Quality, Menu, Allergy, and Safety Concerns
For food quality concerns, contact the restaurant promptly and keep the receipt, photos, menu description, and any manager response. Issues may involve undercooked food, overcooked steak, missing sides, wrong entrée, poor service, cold food, takeout packaging, or an item not matching the menu.
For allergy or nutrition concerns, use Logan’s official nutrition and menu resources before ordering and contact the restaurant directly with questions. Do not rely on public comment sections for medical, allergy, or food-safety advice.
If a food-safety concern appears serious, preserve the receipt, packaging, photos, and remaining food if safe to do so, and contact the restaurant, Logan’s Roadhouse, or the appropriate local health department.
Online Orders, Delivery, Catering, and Event Issues
For pickup or delivery problems, keep the order confirmation, pickup time, delivery platform details, payment record, and photos of the order. If a third-party delivery service was involved, you may need to contact both Logan’s and the delivery platform.
For catering complaints, keep the catering order number, event date, delivery or pickup time, item list, receipt, and photos of missing or incorrect items. If the issue involves an event or party booking, document the restaurant location, date, expected guest count, promised setup, and any manager contacts.
Logan’s Rewards, Gift Cards, and App Issues
Logan’s Rewards issues may involve missing points, app login problems, receipt scanning, birthday rewards, expired points, reward redemption, or account access. Logan’s Rewards materials say points are earned based on dollars spent and that rewards and points have expiration rules.
For rewards complaints, keep your account email, phone number, receipt, check number, reward screenshot, and date the points or rewards should have appeared. For gift card issues, keep the card number, receipt, purchase confirmation, balance check, and transaction history if available.
Scam and Fake Logan’s Roadhouse Support Number Warning
Be careful when searching online for a Logan’s Roadhouse corporate phone number, Logan’s Roadhouse complaint line, Logan’s Roadhouse refund number, Logan’s gift card support number, or Logan’s customer service number. Restaurant customers can be targeted by fake coupon pages, fake gift card balance sites, fake refund messages, phishing emails, fake job offers, and unofficial support listings.
Use LogansRoadhouse.com, official order confirmations, the official contact form, official rewards app links, and the restaurant location page before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.
Common Reasons Guests Contact Logan’s Roadhouse Corporate Office
Guests search for Logan’s Roadhouse corporate, Logan’s Roadhouse corporate office telephone number USA, Logan’s Roadhouse corporate office, Logan’s Roadhouse headquarters, Logan’s Roadhouse corporate phone number, Logan’s corporate office, Logans corporate office, Logan’s corporate phone number, Logan’s Roadhouse address, or call Logan’s for issues such as:
- Restaurant service complaints, rude employees, manager follow-up, or host-stand issues
- Wait times, call-ahead confusion, seating disputes, or empty-table concerns
- Food quality, steak preparation, missing items, incorrect orders, or takeout problems
- Pickup, delivery, online ordering, catering, or event booking complaints
- Gift cards, balance checks, missing funds, or gift card delivery issues
- Logan’s Rewards points, app login, receipt scanning, birthday rewards, or account problems
- Menu feedback, allergy questions, nutrition information, or food-safety concerns
- Careers, franchise inquiries, fundraising, donations, or corporate ownership questions
Logan’s Roadhouse Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader feedback includes a complaint about being told there was a wait despite many empty tables, rude front-desk service, a manager allegedly being on his phone, and another party being seated first.
This review reflects one individual guest experience and should not be treated as a universal fact about every Logan’s Roadhouse restaurant, host, server, manager, franchisee, employee, or corporate response. If you have contacted Logan’s Roadhouse corporate office, a local restaurant, the official contact form, rewards support, gift card support, catering support, or another route about a Logan’s complaint, you can share your experience below.
About Logan’s Roadhouse
Logan’s Roadhouse was established in 1991 in Lexington, Kentucky. The restaurant brand is known for a casual roadhouse atmosphere, wood-grilled steaks, ribs, burgers, chicken, seafood, rolls, drinks, takeout, delivery, and group dining.
Logan’s Roadhouse has gone through several ownership changes over the years. Current Logan’s website terms identify the company as an operating subsidiary of SSCP Management. Because many Logan’s issues are restaurant-specific, guests should include the exact restaurant location when requesting help.
Competitors and Related Corporate Office Pages
Logan’s Roadhouse competes with casual dining restaurants, steakhouse chains, family dining brands, and bar-and-grill concepts. Guests comparing corporate office contacts and complaint routes may also want to review Texas Roadhouse Corporate Office, Outback Steakhouse Corporate Office, LongHorn Steakhouse Corporate Office, Applebee’s Corporate Office, Chili’s Corporate Office, Olive Garden Corporate Office, Cicis Corporate Office, and Krystal Corporate Office.
Related Resources
- Official Logan’s Roadhouse Website
- Logan’s Roadhouse Contact Form
- Logan’s Roadhouse Locations
- Order Pickup or Delivery
- Logan’s Catering
- Logan’s Rewards
- Logan’s Gift Cards
- Logan’s Menu
- Nutrition Information
- Fundraising and Donations
- Franchise Information
- Logan’s Roadhouse Terms
- Logan’s Roadhouse Privacy Policy
- Logan’s Roadhouse Careers
Frequently Asked Questions About Logan’s Roadhouse Corporate Office
Where is Logan’s Roadhouse corporate office located?
Current Logan’s Roadhouse website terms say the site is controlled and operated from Logan’s headquarters in Dallas, Texas. Logan’s privacy policy lists Logan’s Roadhouse Enterprises LLC, 13355 Noel Rd., Suite 1645, Dallas, TX 75240 for privacy-related written contact.
Is the old Nashville headquarters address still current?
Older listings show 3011 Armory Drive, Suite 300, Nashville, TN 37204. Because Logan’s current terms now point to Dallas headquarters context and SSCP Management ownership, the older Nashville address should not be treated as the primary current corporate office listing.
What is the Logan’s Roadhouse corporate phone number?
Logan’s current official contact page does not clearly publish a general corporate customer-service phone number. Use the official Logan’s Roadhouse contact form, local restaurant page, order support, rewards support, gift card support, or catering support route for current guest issues.
How do I complain about a Logan’s Roadhouse restaurant?
Start with the restaurant manager, then use the official Logan’s contact form. Include the restaurant location, date, time, check number, photos if relevant, names of employees or managers contacted, and the resolution you are requesting.
Who owns Logan’s Roadhouse?
Current Logan’s Roadhouse terms identify Logan’s as an operating subsidiary of SSCP Management.
How do I contact Logan’s Rewards support?
Use the Logan’s Rewards app, rewards page, or the official contact form and select the Logan’s Rewards topic. Keep your account email, phone number, receipt, check number, reward screenshot, and date of the visit.
Is CorporateOfficeHeadquarters.com affiliated with Logan’s Roadhouse?
No. CorporateOfficeHeadquarters.com is not affiliated with Logan’s Roadhouse, Logan’s Roadhouse Enterprises, LLC, SSCP Management, SPB Hospitality, Fortress Investment Group, or any Logan’s restaurant location.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.
Page Update Note
This page was updated on July 1, 2026 to replace older Nashville headquarters emphasis with current Dallas headquarters context, SSCP Management ownership information, official Logan’s contact-form routing, current visible COH review theme, QueryHunter corporate-office terms, and revised restaurant, rewards, gift card, catering, and complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Logan’s Roadhouse, Logan’s Roadhouse Enterprises, LLC, SSCP Management, SPB Hospitality, Fortress Investment Group, or any Logan’s restaurant location. This page is for informational, review, and complaint purposes only. It is not legal, franchise, employment, food safety, nutrition, allergy, coupon, rewards, gift card, refund, or consumer-protection advice. For restaurant-specific issues, refunds, gift cards, rewards, online orders, catering, food quality, privacy, careers, franchise inquiries, or legal concerns, verify current information directly with Logan’s Roadhouse or the specific restaurant involved.
Share Your Experience
If you have contacted Logan’s Roadhouse corporate office, a local Logan’s restaurant, the official contact form, rewards support, gift card support, catering support, SSCP Management, or another route about a Logan’s Roadhouse complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.