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- Mr. Tire Corporate Office Headquarters HQ
Mr. Tire Corporate Office Headquarters HQ
How to Contact Mr. Tire Corporate Office Headquarters
Address: 200 Holleder Parkway
Rochester, NY 14615-3808
Email: n/a
Corporate Phone Number: 1-716-647-6400
Fax Number: 1-585-647-0945
Customer Service Number: 1-716-647-6400
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Mr. Tire shows a lack of respect towards customers
August 10, 2023
We recently quoted a customer $650 for rear brakes and related services. The customer opted to use Mr. Tire in Waynesboro but later returned to us when they refused to reassemble his vehicle. Marvin, the manager at Mr. Tire, claimed no charges would be made, yet the customer was billed $200 for the disassembly without a proper reassembly, which is both unprofessional and unethical.
I found Marvin’s actions and misinformation disheartening. In seeking clarity, I communicated with other Mr. Tire locations and received affirmation that such conduct was inappropriate. The representative from the Harrisonburg branch facilitated a conversation with their district manager, Mr. Jason Anderson, at 1:23 PM on 08/10/2023. Though he spoke with both me and the customer, I’m still awaiting his follow-up.
In my professional opinion, maintaining standards is paramount, and such behavior could be harmful to a business’s reputation.
Phillip L Ragland Jr
